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Review summary

Created with AI, based on recent reviews

Looking at 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent user experience, highlighting the ease of use and navigation of the platform. Many appreciate how the product simplifies processes, saves time, and effectively manages online listings, with some noting its comprehensive features and seamless integration. The customer service and staff are frequently described as amazing, professional, and highly responsive, with specific individuals often receiving commendation for their helpfulness and willingness to implement user suggestions. However, some customers also noted issues with technical support and the product catalog. A few people experienced frustrating interactions with support, describing slow response times, unhelpful advice, and even unprofessional communication. There were also mentions of the product catalog not working as expected and difficulties with category selection for listings.

What people talk about most

User experience

Consumers find the user experience to be positive, highlighting its ease of use and time-saving features.... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting their helpfulness, responsiveness,... See more

Website

Clients share positive opinions on the website, often highlighting its user-friendly interface and... See more

Product

Customers consistently note positive experiences with product. Many reviewers describe it as a fantastic tool... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team for being helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

3Dsellers solved my problem of juggling too many tools and paying more money for services that didn’t offer everything I needed. It combined all the features I relied on into one place. It also made m... See more

Rated 5 out of 5 stars

3Dsellers has been amazing and it keeps getting helpful new updates. The tool has everything I need to manage my eBay and online stores in one place, from inventory to customer info and marketing. Thi... See more

Rated 5 out of 5 stars

3D seller has been a solid tool for managing my online listings. The dashboard gives a clear view of my active listings, sales, and inventory, making oversight easy. Overall, it boosted my efficiency... See more


Company details

  1. e-Commerce Solution Provider
  2. Business to Business Service
  3. CRM Provider
  4. e-Commerce Service

Written by the company

An all-in-one eBay selling manager, 3Dsellers combines everything that eBay sellers need to optimize, manage, and grow their eBay business. With advanced listing tools like bulk listing editing and publishing, customizable eBay templates, and even specialized eBay Motors features, 3Dsellers' eBay lister has everything eBay sellers need to run their eBay stores efficiently. In addition to its impressive selection of eBay listing tools, 3Dsellers also has a variety of growth tools, including feedback automation, automatic feedback reminders, and an eBay Ads campaign management platform, empowering sellers to better manage their reputation on eBay and grow their business. List, sell, and grow with 3Dsellers, a better eBay selling manager.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

189 reviews

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1-star

Replied to 37% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 3 out of 5 stars

Great software, 'Meh' Customer Support

Great platform in terms of customization, but it seems the second you have a problem outside of Customer Service's script they're rendered unable to help.

Spent 4 days troubleshooting a problem, supplying screenshots and information to 3d sellers only for the mounting confusion on the other end to become apparent.

Ended up solving the issue on my own, with very limited support. Please be aware that whilst this is a great listing management software, support will be limited as they do not have a live chat feature, they don't offer phone support and average about an email a day when replying..

May 19, 2020
Unprompted review
Rated 5 out of 5 stars

Definitely one of the best eBay selling tools...

I have used so many eBay selling tools over the years and I could not find one that had all the right systems under one roof. You can't beat the price "wow" you get a lot for your money. Customer support was also awesome. They were very prompt at fixing my issue. FYI I almost never write reviews but you guys deserve this for sure.

May 5, 2020
Unprompted review
Rated 2 out of 5 stars

I wish this was a good review but…

I wish this was a good review but unfortunately not, I can see the potential with the system but at the moment it's not suitable for myself. the system can not link with my website Shopify so they is no way to manage stock, also the product listing template can not be used if I try and link with different software. I will come back when they have the systems linked but at the moment it does not work for my needs

April 28, 2020
Unprompted review
3Dsellers logo

Reply from 3Dsellers

Sorry for any inconvenience. As a team, we strive to provide the ultimate solution and experience for our clients. We look forward to hearing from you in our support email and solving this issue.

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Rated 5 out of 5 stars

Best Tool To Use For eBay Sellers

the 3Dsellers tool is the best tool to use as an eBay seller. It makes my listings look so much more professional that simple listings. The features are outstanding and easy to set up. The variety of professional templates is a lot of fun to use. I highly recommend this rewarding tool to any eBay Seller!!

March 15, 2020
Unprompted review
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Rated 5 out of 5 stars

5 Stars!

Sales have grown since we began using 3D Sellers. Tech support and customer service is excellent as well. 5 stars!

February 13, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Quick response with helpful information. Certainly a company you can do business with knowing you will receive positive results if you follow through and use their information.

February 9, 2020
Unprompted review
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Rated 5 out of 5 stars

first off love the software

first love the software. 2nd anytime I have had a question they have answered in less than 24 hours. I have had a few user error things and they show me right away. I have tried a couple of the ebay software's and so far I have found 3dsellers to be the best and most responsive. I had a different one that was more expensive and they were never very nice when I needed help. 3Dsellers have been very very good

January 19, 2020
Unprompted review
Rated 3 out of 5 stars

At lest one real review for the last year

Honestly all reviews are like not from real people but more like commercial ones (everything is amazing, perfect, bla-bla, real people always will find a fly in the ointment :)
So the pros: nice designs of the listings, easy to apply, feedback features. Actually nice designs was the main reason I purchased this software.

the cons: when I applied design to my listings in bulk (to 6 listings of to be exact) the design applied was somebody else. Naturally it was somebody’ else shop with their contact, totally irrelevant to me and the product. I tried several times, next time the system applied some Chinese shop to my listings. Omg.
I contacted customer support - here is a big plus: they answered very quickly (like within 5 mins) and the guy was very nice and helpful.

So I decided not to pay attention at this and next time do not do bulk listing but just apply design to each listing separately.
BUT (and here is the main reason my I put 3 stars rating for this soft): after pushing my listing to eBay and all that mess with design, eBay sent me a notice about violation of the selling policy.

I am a dropshipper but I use wholesale suppliers and did not have any such issues with eBay before this mess. So I personally think that you should be very careful using soft with API feature because if they will have a technical issue it can harm your business. As for now eBay becomes much more strict & less flexible.

January 17, 2020
Unprompted review
Rated 5 out of 5 stars

By far the best ebay suite out there

While there are many ebay automation and support tools out there, the vision that 3DSellers have, to create an integrated package that covers listing design/templates, listing creation/maintenance, feedback management, inventory management, message management and automation, shipping management and a whole range of other functions is unparalleled, there really isn't anything else that can compete in the market and it makes it both great value for money and also the most effective overall solution for any ebay seller with more than 5 listings.

3DSellers also offer great customer service, they respond to all communication within 24 hours, they are highly receptive to feedback, to requests for additional features and in offering general ebay support even outside of their product, I have found them great to work with and look forward to continuing that.

January 15, 2020
Unprompted review

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