Quality of items is second to none. Bought these makes in USA and have lasted 20 years. To see a company in UK is excellent. Bought a belt and size was not quite as expected. Was smaller than expected... See more
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Beautiful product, great service throughout the ordering, purchasing and delivery service. Received continuous correspondence informing me on every process and step. Fantastic customer service and s... See more
What was ordered was not what was delivered. Tried to contact them via the contact page on the website, NO RESPONSE. Customer service: zilch Customer satisfaction: zilch Reorder chances: subject... See more
Company replied
I had looked everywhere for a purse for my Mum to replicate the one I had purchased for myself in the USA on holiday. I found the exact Montana West one on the 426 West website and it arrived well pa... See more
Company details
Information provided by various external sources
If you love Western apparel, boots, hats, accessories, music and life as mush as we do then 426 West is worth your visit! We're always importing new items into our store and can promise you excellent service to boot (hat, or whatever else you need).
Contact info
32 Pigeon Stree, Forham All Saints, Bury St Edmunds, United Kingdom
- 07818 518 222
- amelia@426west.com
- 426west.com
That they got it here in a reasonable…
That they got it here in a reasonable time once it was packed , was slightly worried when it wasn’t mailed right away and no phone number to call and a delayed response .
Overall it’s exactly what I hoped for
Yee-hah! Top quality product and customer service.
Beautiful product, great service throughout the ordering, purchasing and delivery service. Received continuous correspondence informing me on every process and step. Fantastic customer service and support. My handbag was delivered very fast and was packaged with care. Thank you so much. Can’t recommend you enough. Top quality product and service. Can’t wait to shop with you again.
What was ordered was not what was…
What was ordered was not what was delivered.
Tried to contact them via the contact page on the website, NO RESPONSE.
Customer service: zilch
Customer satisfaction: zilch
Reorder chances: subject to a miracle - zilch

Reply from 426 West
Very helpful
Very helpful, friendly and informative. Replied promptly to my queries and was very understanding on the matters at hand.
Thank you 426 West!
Jacket came quickly and was as…
Jacket came quickly and was as described. Great service.
Fabulous for Fashion
Amazing product quality, fabulous style, flash shipping, radiant customer experience: Thank you for the potential of a fantastic yet infallibly vibrantly fresh design from the comfort of home with the security of satisfaction near or abroad. -Bradley & Chanté
Quality of items is second to none
Quality of items is second to none. Bought these makes in USA and have lasted 20 years. To see a company in UK is excellent. Bought a belt and size was not quite as expected. Was smaller than expected after reviewing sizes. Still worth every penny. Good service only thought would use a recorded service for posting rather than standard for quite expensive items. No tracking. Can't remember if there was an option to pay more for tracking. Still would recommend.
Tee shirt
Tee shirt
Excellent service & quality, arrived quicker than expected, first class ebayer, highly recommended 👌
Great service
I got my husband to buy me a beautiful…
I got my husband to buy me a beautiful handbag and purse for Christmas. I can't wait to get using them. When I saw them I just knew it was my style, from the picture I just loved the detail of both products.
I had looked everywhere for a purse for…
I had looked everywhere for a purse for my Mum to replicate the one I had purchased for myself in the USA on holiday. I found the exact Montana West one on the 426 West website and it arrived well packed and very quickly. Only hope Mum is as pleased as me when she opens it Christmas Day.
Fast and in perfect condition.
Excellent quality
Excellent quality, prompt delivery. Birthday gift for my girlfriend. She loves it. Thank you.
Fast delivery and great product quality
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