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47 Skin Reviews 

5,083
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 2,533 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their effectiveness in clearing skin, reducing breakouts, and significantly improving overall skin health and confidence, often after other treatments failed. Many highlight the excellent quality and gentle ingredients, noting softer, smoother, and clearer complexions. Customer service is frequently described as friendly, responsive, and quick to resolve queries, providing a personal and caring experience. However, some customers found the products did not work for their specific skin conditions, leading to continued breakouts or no desired improvement. A recurring concern is the product packaging, particularly glass bottles and pumps, which makes it difficult to extract all the product and results in wasted content. Additionally, a few people mentioned issues with unexpected subscription charges or unwanted items being added to their orders.

What people talk about most

Product

Customers consistently note positive experiences with product, with many reviewers reporting significant... See more

Quality

Users describe positive interactions with quality, with many reviewers highlighting that the products are... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the quick, responsive, and... See more

Delivery service

Customers consistently report positive experiences with delivery service, frequently highlighting its speed... See more

Response time

People report positive experiences with response times, with many customers praising the swift and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m always really sceptical of anything I see online but gave these products a go for my teenage son. We are absolutely over the moon with the results! His skin is clear and looks so much healthier... See more

Company replied

Rated 5 out of 5 stars

This product is fantastic, always keep topping these up now, my daughter started getting problems with her skin as she hit puberty and nothing helped until I came across 47 skin it’s been incredible a... See more

Company replied

Rated 5 out of 5 stars

Having had a series of breakouts in my late 40s, i wasn't sure which way to turn. I went back to basics, rebuilding my skin barrier and when I cane across this brand, I started using the cleanser, ser... See more

Company replied

Rated 5 out of 5 stars

My daughter had suffered with severe acne for almost a year. We tried every option available from antibiotic medication and over the counter and prescription cream and lotion. We have found the s... See more

Company replied



Company details

  1. Cosmetic Products Manufacturer
  2. Beauty Product Supplier
  3. Cosmetics Industry
  4. Cosmetics Store
  5. Health and Beauty Shop
  6. Skin Care Clinic

Written by the company

At 47 Skin, we understand exactly how spots, blemishes and skin concerns can make you feel from the inside out. Whether it's the odd pimple, regular breakouts or scars that represent a lifetime of battles, we don't need to tell you what it's like to suffer from bad skin. But we can show you what to do about it, because we've discovered an ingredient that stops spots, scars and blemishes in their tracks. And we're on a mission to share it with as many people as possible. Our products are the only ones in the world to contain a unique formula of Silver Chitoderm™, which naturally clears spots and blemishes, fades scars and reduces fine lines and brightens and hydrates skin.

Introducing 47 Skin’s New 1:1 Skincare Consultations! ✨

Written by the company

No guesswork. No confusion. Just clear, expert guidance you can trust.
Your skin is unique, and now your advice can be too. Our skincare experts are here to listen, understand your concerns, and create a personalised skincare plan tailored just for you. After your session, we’ll send you a free personalised product recommendation pack - a custom skincare guide designed to help you achieve the best results. Real people. Real results. Real expert advice. Ready to start your consultation? Book online via our website

Our Moneyback Guarantee

No-one should have to pay for skincare that doesn't work.

No-one should have to pay for skincare that doesn't work.
Having bad skin can be frustrating enough, without shelling out on expensive products that don't work - and then won't even give you refund. It shouldn’t be this way. That’s why we offer our 47-Day First Try Guarantee on your first order. Try our products for at least 30 days, and if you’re not seeing the results you hoped for, you can request a full refund anytime between day 30 and day 47. No hassle, no risk. Just skincare that’s meant to work for you. If you're thinking of trying 47 Skin, the best place to start is our Serum. It's the same product that transformed our founder's skin, confidence and life. We really hope it does the same for you.

Contact info

Promotion box for 47 Skin

It’s going to be a good skin summer.

10% OFF bundles for summer skin confidence.

4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

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4.5

All reviews

(5,083)

2,489 reviews in the last 12 months

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Rated 2 out of 5 stars

I loved 47skin at first it worked for a…

I loved 47skin at first it worked for a few weeks and then stopped I used it for months after that and it didn't get any better. Really disappointed because I actually thought I found something that works 😢

March 15, 2026
47 Skin logo

Reply from 47 Skin

Hi Carla,

Thank you for taking the time to share your experience, and I’m really sorry to hear that things haven’t continued to improve for you. I completely understand how disappointing it must feel, especially when you initially saw positive results.

Everyone’s skin can respond differently over time, and sometimes small adjustments to usage or routine can make a difference in maintaining results.

We will be reaching out to you via email so we can take a closer look at your experience and see whether there’s anything we can tweak or suggest to help improve your results moving forward.

Thank you again for your honest feedback, and we’re really sorry for the disappointment caused.

Kind Regards,
The 47 Skin Team

Rated 5 out of 5 stars

The 47 Skin serum is a miracle serum for teenage spots!

The 47 Skin serum has seriously cleared up my 13 year old daughter’s spots around her hairline and sides of her face, in just a short space of time… still on our first bottle. It’s brilliant. Highly recommend for teenage skin troubles.

May 10, 2026
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Reply from 47 Skin

Hi Joanne,

We are so pleased to hear our serum has been so effective in clearing your daughter's skin. Thank you for sharing your positive experience and recommendation!

Kind Regards,
The 47 Skin Team

Rated 5 out of 5 stars

I cannot rate 47 skin products enough!!!

I cannot rate 47 skin products enough, this really has changed my life and brought back a bit of confidence for me!!!
I started using the intense serum around three years ago as out of nowhere I developed really intense, painful acne on my face which didn’t clear with anything I used including prescribed medication from my GP.
47 skin products are the only thing that has worked and now alongside the serum I now also use the cleanser, moisturiser and silver skin mask, I would never go back to using anything else, would highly recommended!!!

June 17, 2026
Unprompted review
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Reply from 47 Skin

Hi Katie,

We are so happy to hear our products have made such a positive difference for you, especially after trying so many other options. It's wonderful to know they've helped restore your confidence! Thank you for sharing your fantastic experience with us.

Kind Regards,
The 47 Skin Team

Rated 5 out of 5 stars

Literally the best products ever for skincare

I have been a loyal customer for about 5 years now, and I do not regret it one bit. The transformation of my skin is second to none, and I can honestly say I don’t know where I would be without them and their products. They have always been so helpful with my queries, such a quick delivery, and the product is of top quality, therefore worth every penny. Thank you so much 47 skin for everything! ❤️

June 17, 2026
Unprompted review
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Reply from 47 Skin

Hi Fiona,

We are so grateful for your five years of loyalty and are thrilled to hear about the amazing transformation of your skin. It's wonderful that our products and quick service have been so beneficial for you. Thank you for your kind words!

Kind Regards,
The 47 Skin Team

Rated 1 out of 5 stars

Had a severe allergic reaction to these…

Had a severe allergic reaction to these products despite never having an allergy to anything before.

June 14, 2026
47 Skin logo

Reply from 47 Skin

Hi Sandy,

Thank you for taking the time to share your feedback, and I’m really sorry to hear about your experience. That must have been very concerning, especially if this is not something you’ve experienced before.

We take this extremely seriously and would like to look into this properly for you. We will be reaching out to you via email shortly so we can gather a few more details and support you further.

Thank you again for bringing this to our attention, and we’re very sorry for the inconvenience and distress caused.

Kind Regards,
The 47 Skin Team

Rated 5 out of 5 stars

Worth every penny

I used to get a lot of whiteheads and the occasional spot but this serum has worked wonders for my skin. I was sceptical at first and ordered trial size but I have now been using for 3 years and I wouldn’t be without it. It’s expensive but worth every penny to me.

June 13, 2026
47 Skin logo

Reply from 47 Skin

Hi Jeanne,

We are so glad to hear our serum has made such a positive difference for your skin over the past three years. Thank you for sharing your wonderful experience with us!

Kind Regards,
The 47 Skin Team

Rated 1 out of 5 stars

I was sent an open package with dried…

I was sent an open package with dried up stuff. I immediately emailed and was told you couldn't find my account. Then I have heard nothing. I just want the product I paid for.

June 12, 2026
Unprompted review
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Reply from 47 Skin

Hi Stacey,

We are truly sorry to hear about the issue with your order and the difficulty you've had reaching us. We will reach out via email to offer further assistance.

Kind Regards,
The 47 Skin Team

Rated 5 out of 5 stars

Extremely fast response giving advice…

Extremely fast response giving advice and explaining what can happen when you first use products

June 16, 2026
Unprompted review
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Reply from 47 Skin

Hi Karen,

We're happy to hear that our quick response and clear explanations were helpful. Thank you for your positive feedback!

Kind Regards,
The 47 Skin Team

Rated 5 out of 5 stars

My customer service assistant was…

My customer service assistant was really helpful and even added on a product with no extra charge. We appreciated that gesture very much!

June 16, 2026
Unprompted review
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Reply from 47 Skin

Hi Jacqueline,

We're so glad our customer service was helpful and that you appreciated the gesture. We value your positive feedback!

Kind Regards,
The 47 Skin Team

Rated 5 out of 5 stars

After years and years of my daughter…

After years and years of my daughter suffering with bad skin I did a load of research and 47 Skin anti blemish and scar repair was recommended on a forum. I decided to buy it and give it a go nothing to loose!
My daughter opened it 2 years ago Xmas morning and started using it straight away. Within a week you could see a noticeable difference in her skin it was glowing and becoming clearer and clearer by the day. She used it for around 6 months and then decided her skin was so good she would stop. Mistake within a month her skin was back to its old ways flaring up with spots and blemishes we left it a few months but it just wouldn’t clear up with anything else. We decided to sign up for the subscription services and touch wood ever since her skin has been back to its glowing clear self. Honestly I know it’s a long review but I cannot express how good this stuff is. I regularly recommend it to people and would highly recommend to anyone suffering with blemishes/acne.

June 13, 2026
47 Skin logo

Reply from 47 Skin

Hi Emma,

We are so happy to hear about your daughter's positive experience with our product and the remarkable improvement in her skin! It is wonderful to know that our anti-blemish and scar repair has made such a significant difference. We truly appreciate you sharing your detailed feedback and recommending us to others.

Kind Regards,
The 47 Skin Team

Rated 4 out of 5 stars

First time trying 47 Skin

First time trying 47 Skin. I bought the treatment serum from Boots, specifically for the azelaic acid as I’m dealing with some acne at the moment. Unfortunately the bottle I opened was separated and grainy, and it wouldn’t mix even after shaking, so I wasn’t able to use it at all. I can’t speak to the results for that reason. On the plus side, the customer care team replied quickly and were helpful in pointing me to the right return route. Hoping a fresh bottle does the trick.

June 15, 2026
Unprompted review
47 Skin logo

Reply from 47 Skin

Hi Zen,

We appreciate you sharing your initial experience with us. We are truly sorry to hear that your first bottle of Treatment Serum was separated and grainy, preventing you from using it. We are glad our customer care team was able to assist you efficiently with the return process. We hope the fresh bottle works wonderfully for you.

Kind Regards,
The 47 Skin Team

Rated 2 out of 5 stars

So far, not so good

I have been receiving way too many marketing emails since my purchase, 3-5 emails a day. When trying to track my package with usps nothing on their tracking makes sense,plus it looks like it ship from Pittsburgh PA which is one 1 from me, but it’s now “out for delivery” in San Francisco. I guess we’ll see if the product actually makes it here to Ohio. This company needs to ditch USPS

June 13, 2026
47 Skin logo

Reply from 47 Skin

Hi Tiffani,

Thank you for taking the time to share your feedback. We are very sorry to hear about your experience, as this is not the standard we strive to provide.

We understand how frustrating it can be to receive a high volume of emails and to experience confusion regarding parcel tracking updates. A member of our team will be reaching out to you directly to address your concerns and provide further clarification.

Thank you for bringing this to our attention.

Kind Regards,
The 47 Skin Team

Rated 5 out of 5 stars

Great stuff!

My son has used this and says it’s great, we have struggled for years to find a cream that helps his eczema. Will keep going with this one!

June 12, 2026
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Reply from 47 Skin

Hi Heather,

We are so pleased to hear this cream is helping your son's eczema! We know how challenging it can be to find effective relief. Thank you for sharing your wonderful feedback!

Kind Regards,
The 47 Skin Team

Rated 1 out of 5 stars

Purchased the 15ml £10 deal a few days…

Purchased the 15ml £10 deal a few days ago… box arrived today. Flyer, 47skin complimentary bag, crumpled paper inside… no 15ml bottle. Well and truly scammed.

June 15, 2026
Unprompted review
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Reply from 47 Skin

Hi Richard,

We're so sorry to hear about your experience, and this is certainly not the standard of service we aim to provide.

We would like the opportunity to investigate this further and make things right for you. A member of our team will be reaching out to you via email shortly to assist in resolving this matter.

Kind Regards,
The 47 Skin Team

Rated 5 out of 5 stars

This company has brilliant customer…

This company has brilliant customer service. Unfortunately one of their products didn’t suit my skin, they quickly arranged an exchange and sent it out within hours of emailing them.

Love their blemish & scar serum 💚

June 15, 2026
Unprompted review
47 Skin logo

Reply from 47 Skin

Hi Joanna,

We're so glad to hear about your positive experience with our customer service team! We appreciate your kind words and are happy you love our serum!

Kind Regards,
The 47 Skin Team

Rated 5 out of 5 stars

All information I read was really…

All information I read was really helpful and the ordering and delivery was excellent

June 12, 2026
47 Skin logo

Reply from 47 Skin

Hi Kerriane,

We're so happy to hear our information was helpful and that ordering and delivery were excellent!

Kind Regards,
The 47 Skin Team

Rated 5 out of 5 stars

Really good advice

Really good advice, really liked that the advice given wasn't just pushing their own products, it was just good skin care advice abd very personal to issues in was experiencing.

June 15, 2026
Unprompted review
47 Skin logo

Reply from 47 Skin

Hi there,

We're so glad you found our advice helpful and personal to your skincare needs. We appreciate you recognising our balanced approach!

Kind Regards,
The 47 Skin Team

Rated 5 out of 5 stars

I love this serum.

I love this serum. Myself and my two teenage daughters use it! It’s the first time at 50 I’ve not had any breakouts.

June 15, 2026
Unprompted review
47 Skin logo

Reply from 47 Skin

Hi Cathryn,

We're so happy to hear our serum is working wonders for you and your daughters! Thank you for sharing your positive experience.

Kind Regards,
The 47 Skin Team

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