Banner for 47 Skin

47 Skin Reviews 4,737

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 2,371 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their effectiveness in improving skin conditions, with many noting significant positive changes in their skin's appearance and texture. The customer service is consistently highlighted as excellent, with people appreciating the helpful, friendly, and efficient support received. Additionally, the delivery service is often described as quick and reliable. However, some customers experienced issues with their orders, including receiving incorrect items or having subscriptions initiated without their explicit consent. A few people also reported that the products did not work for their specific skin conditions, and in some isolated cases, even caused adverse reactions such as irritation or rashes.

What people talk about most

Product

Clients share positive opinions on product, with many praising its effectiveness in clearing blemishes and... See more

Quality

Customers consistently note positive experiences with product quality. Many reviewers praise the... See more

Customer service

Reviewers consistently express high satisfaction with customer service. Many praise the staff for being... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the speed of delivery, with... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers found the ordering process simple, clear, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My 13 year old daughter had reoccurring acne on her forehead & we tried several different treatments. Over the past 3 weeks she has been using 47 skin cleanser & anti-blemish and scar repair serum duo... See more

Company replied

Rated 5 out of 5 stars

47 Skin has changed my daughter’s life. She went from hiding away, never wanting to go out, and having no confidence, to becoming a confident young woman with a smile that truly lights up the r... See more

Company replied

Rated 5 out of 5 stars

Fantastic customer service! Daughter has been using 47 skin care for the last few years with great results but recently had a flare up. After contacting customer service they agreed to send her som... See more

Company replied

Rated 5 out of 5 stars

I wanted to try this because basically instagram was telling me to! Plus the reviews were very promising. I’ve been using it now for approx 7 weeks and I can see a difference for sure. It has calmed m... See more

Company replied


Company details

  1. Cosmetic Products Manufacturer
  2. Beauty Product Supplier
  3. Cosmetics Industry
  4. Cosmetics Store
  5. Health and Beauty Shop
  6. Skin Care Clinic

Written by the company

At 47 Skin, we understand exactly how spots, blemishes and skin concerns can make you feel from the inside out. Whether it's the odd pimple, regular breakouts or scars that represent a lifetime of battles, we don't need to tell you what it's like to suffer from bad skin. But we can show you what to do about it, because we've discovered an ingredient that stops spots, scars and blemishes in their tracks. And we're on a mission to share it with as many people as possible. Our products are the only ones in the world to contain a unique formula of Silver Chitoderm™, which naturally clears spots and blemishes, fades scars and reduces fine lines and brightens and hydrates skin.

Introducing 47 Skin’s New 1:1 Skincare Consultations! ✨

Written by the company

No guesswork. No confusion. Just clear, expert guidance you can trust.
Your skin is unique, and now your advice can be too. Our skincare experts are here to listen, understand your concerns, and create a personalised skincare plan tailored just for you. After your session, we’ll send you a free personalised product recommendation pack - a custom skincare guide designed to help you achieve the best results. Real people. Real results. Real expert advice. Ready to start your consultation? Book online via our website

Our Moneyback Guarantee

No-one should have to pay for skincare that doesn't work.

No-one should have to pay for skincare that doesn't work.
Having bad skin can be frustrating enough, without shelling out on expensive products that don't work - and then won't even give you refund. It shouldn’t be this way. That’s why we offer our 47-Day First Try Guarantee on your first order. Try our products for at least 30 days, and if you’re not seeing the results you hoped for, you can request a full refund anytime between day 30 and day 47. No hassle, no risk. Just skincare that’s meant to work for you. If you're thinking of trying 47 Skin, the best place to start is our Serum. It's the same product that transformed our founder's skin, confidence and life. We really hope it does the same for you.

Contact info

Promotion box for 47 Skin

15% off Daily Moisturiser

Use code DAILY15. Ends soon.

4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent product

Excellent product, excellent customer service! Have totally transitioned my son from Dermalogica to 47skin. It’s absolutely brilliant!

March 30, 2026
47 Skin logo

Reply from 47 Skin

Hi Kj,

We're happy to hear that you and your son are having a brilliant experience with our products! We appreciate you sharing your positive transition. Thanks so much!

Kind Regards,
The 47 Skin Team

Rated 5 out of 5 stars

I got in touch with 47 skin to get some…

I got in touch with 47 skin to get some advice on what products I should use on my skin and I was assisted by a lovely team member called Mildred. I received very quick and extremely helpful responses. Mildred was so professional and very kind and definitely gave me the help I was looking for. You have a very valuable team member there.

May 7, 2026
Unprompted review
47 Skin logo

Reply from 47 Skin

Hi Jessica,

We're happy to hear you received quick and helpful responses from our team. It's wonderful to know you felt supported and that the advice was valuable. We appreciate your positive feedback!

Kind Regards,
The 47 Skin Team

Rated 5 out of 5 stars

Great delivery service and fantastic product

Great delivery service, ordered on Sunday, delivered on Tuesday.
The products are amazing, they have transformed my 16 year old son’s skin since he started using them since January this year

May 4, 2026
47 Skin logo

Reply from 47 Skin

Hi Amanda,

We're happy to hear that our delivery service met your expectations! It's wonderful to know our products have made a positive change for your son's skin. Thank you for your feedback.

Kind Regards,
The 47 Skin Team

Rated 5 out of 5 stars

Definitely helped calm down my…

Definitely helped calm down my daughters teenage acne.

March 30, 2026
47 Skin logo

Reply from 47 Skin

Hi Tracy,

We're so happy to hear our product helped your daughter with her teenage acne. Thank you for sharing this positive experience with us!

Kind Regards,
The 47 Skin Team

Rated 5 out of 5 stars

I am a lifer for 47 skin and recommend it often.

I have reviewed before and love this product it has been a game changer for mature post menopausal hormonal or lack there of skin. My skin is so happy and calm and healing and has not looked this good in years.

May 4, 2026
47 Skin logo

Reply from 47 Skin

Hi Cyrese,

We're so happy to hear that our product has made your skin happy, calm, and healthy! Thank you for sharing your positive experience and for being a repeat reviewer.

Kind Regards,
The 47 Skin Team

Rated 5 out of 5 stars

47 skin works…

47 Skin works or it does for my kids who range in need depending on season/stress and age. Recently had a problem with my order and they have happily replaced the broken item and I’m very happy. They also respond quickly which is such a bonus. Wish we’d had products like this when I was young and suffering. It’s fantastic that our kids have more support and understanding so they don’t have to suffer with sports/acne and we all know and understand why it’s so important on a physical and psychological level for a person to have clear skin so thank you 47 Skin

May 4, 2026
47 Skin logo

Reply from 47 Skin

Hi Sally,

We're happy to hear that our products work well for your kids! We appreciate your positive feedback regarding our quick response in replacing the broken item. It's wonderful your kids have access to support for their skin. Thank you for your review!

Kind Regards,
The 47 Skin Team

Rated 5 out of 5 stars

Truly amazing product

Truly amazing product, I went from a five step skin care routine to a two step skin care routine using this in my face cleared up in less than a month.

March 30, 2026
47 Skin logo

Reply from 47 Skin

Hi Kristen,

We're happy to hear that our product has simplified your skincare routine and improved your skin so quickly! Thank you for sharing your amazing experience with us.

Kind Regards,
The 47 Skin Team

Rated 5 out of 5 stars

I had not received my parcel and the…

I had not received my parcel and the response I got was very quick and have sorted the issue quickly. I’m really happy with the service

May 6, 2026
Unprompted review
47 Skin logo

Reply from 47 Skin

Hi Ashley,

We're happy to hear that we responded quickly and resolved the issue with your parcel. We appreciate your positive feedback and are glad you're happy with our service!

Kind Regards,
The 47 Skin Team

Rated 5 out of 5 stars

Love these products

Love these products, the only solution to get clear skin for me. I’m 65 and still get break out if I don’t use it.

March 30, 2026
47 Skin logo

Reply from 47 Skin

Hi Debbie,

We're happy to hear that our products are effective for you! We appreciate your feedback and are glad our solutions help maintain your clear skin. Thanks for sharing!

Kind Regards,
The 47 Skin Team

Rated 5 out of 5 stars

Quick helpful response!

Quick response to my query. The query was answered very professionally and personally (I.e did not seem artificial!)

Great customer service! Thanks so much!

May 6, 2026
Unprompted review
47 Skin logo

Reply from 47 Skin

Hi Emily,

We're happy to hear that your query was answered quickly, professionally, and with a personal touch. We appreciate your positive feedback and are so grateful!

Kind Regards,
The 47 Skin Team

Rated 5 out of 5 stars

I’m 52 and this product works for me

I’m 52 and this product works for me. I have been searching all my life for a product like this and have finally found it. My skin is like silk. Thanks so much.

May 3, 2026
47 Skin logo

Reply from 47 Skin

Hi Laura,

We're happy to hear that our product has worked so well for you! We appreciate you sharing your experience and are so glad you're enjoying the results. Thanks so much!

Kind Regards,
The 47 Skin Team

Rated 1 out of 5 stars

My son has still not rec'd his gift

My son has still not rec'd his gift, I have tried to resolve this on live chat and emails. Royal Mail say the sender needs to track the parcel. It states it was collected from Royal Mail, my son has NOT collected this item. No one gets back on live chat and email responses do not resolve this issue, it's my 1st order and tbh not impressed.

May 6, 2026
Unprompted review
47 Skin logo

Reply from 47 Skin

Hi Emma,

We are sorry your son has not received his gift and for the issues you have faced with our support channels. We appreciate you bringing this to our attention. We'll reach out via email to resolve this for you ASAP!

Kind Regards,
The 47 Skin Team

Rated 5 out of 5 stars

Always get my delivery on time.i love…

Always get my delivery on time.i love the products

March 29, 2026
47 Skin logo

Reply from 47 Skin

Hi Jayne,

We appreciate your positive feedback and are so glad you always receive your delivery on time and love our products!

Kind Regards,
The 47 Skin Team

Rated 5 out of 5 stars

I had a problem with my order but the…

I had a problem with my order but the problem was dealt with promptly and a full refund was given.

May 6, 2026
Unprompted review
47 Skin logo

Reply from 47 Skin

Hi Emma,

We appreciate your feedback and are pleased that the issue with your order was resolved quickly with a refund. Thank you for taking the time to share.

Kind Regards,
The 47 Skin Team

Rated 5 out of 5 stars

47 Skin has really helped my teenage…

47 Skin has really helped my teenage son’s skin. You need to ensure you use it consistently. The results are great.

April 17, 2026
47 Skin logo

Reply from 47 Skin

Hi Mazza,

We're happy to hear that our product has helped your son's skin! Consistency is key, and we appreciate you sharing your positive experience and results with us.

Kind Regards,
The 47 Skin Team

Rated 5 out of 5 stars

Mildred was very helpfull

Mildred was very helpfull - I’d chosen the wrong product for my 14 year old so she advised me of what I should be using for her age and asked me to keep her updated with progress.

May 5, 2026
Unprompted review
47 Skin logo

Reply from 47 Skin

Hi Lorien,

We're happy to hear that our advice was helpful in choosing the right product. We appreciate you sharing your positive experience and we value your feedback.

Kind Regards,
The 47 Skin Team

Rated 1 out of 5 stars

DO NOT USE: Made my skin 10X worse!!

Made my skin 10X worse!!

I started using this product when I had a couple of bad spots but never severe acne. It immediately brought up new spots to the surface so I thought that it was making my skin purge which I messaged on instagram dm to ensure this was purging and not irritation so I continued with the hope that it would improve. However, my skin slowly worsened and more severe under the skin spots started to appear. As such, around December it became way too much and it was full on acne, when I had never experienced anything quite like it with my skin. I saw a dermatologist asap who said that this product has Limothene which is occlusive and clogs pores. As someone with sensitive skin this caused dermatitis and acne. Since then, I have seen another dermatologist to get acne treatment and laser which has cost a lot of money and has given me so much less confidence as I am left with all the pigment that the spots have left behind. I urge you to try any other products as 5 months after only 2 months of usage I am still dealing with the malevolent effects of this product.

On the other hand, I did have an online consultation when I wanted to stop using it and I am grateful that the person honestly told me to stop.

December 5, 2025
Unprompted review
47 Skin logo

Reply from 47 Skin

Hi Phoebe,

Thank you for sharing your experience, and I’m really sorry to hear how difficult this has been for you.

From what you’ve described, this sounds more like irritation or sensitivity rather than a typical purging phase. While some ingredients can bring congestion to the surface initially, ongoing worsening, itching, or dermatitis are not expected and are signs the product isn’t suitable for your skin.

Just to clarify, limonene is not considered pore-clogging, but sensitivities can still occur, especially with reactive skin.

We’re glad our team advised you to stop using the product, as your skin’s health should always come first. We truly regret the impact this has had and understand your frustration.

If you’re open to it, we’d really like to support you further in finding something better suited to your skin.

Kind Regards,
The 47 Skin Team

Rated 5 out of 5 stars

Very informative advice & quick…

Very informative advice & quick response. I am waiting until my son finishes his first bottle & respond. He says it works, but I have yet to see him since he is away at college. Thank you!

February 14, 2026
47 Skin logo

Reply from 47 Skin

Hi Carolyn,

We appreciate you sharing your experience and are glad the information was helpful and our response was quick. We look forward to hearing about your son's progress after he finishes the bottle. Thanks again!

Kind Regards,
The 47 Skin Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look