4D Controls Reviews 255

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product quality, often noting that items classified as "used" appear new and function perfectly. The delivery service is frequently highlighted for its speed, efficiency, and careful packaging, ensuring products arrive quickly and undamaged. Reviewers also commend the outstanding service and the helpful, knowledgeable staff who provide technical advice and quick responses. A few other people also felt that while the product range is great, they experienced issues with the website not allowing them to add items to their cart. Additionally, some customers encountered problems with faulty items requiring returns or incorrect delivery locations, though the company generally went out of its way to correct these issues.

What people talk about most

Product

Customers had positive experiences with the product. Many reviewers praised the excellent condition of items,... See more

Delivery service

Consumers find the delivery service to be positive. Many reviewers highlight the prompt and fast delivery,... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the prompt,... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the team for their great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

the website is clear enough, payment, setting up delivery is easy, straightforward, payment done via PayPal with no issue. Good arrived faster than expected, on top of it all, the item classified as U... See more

Company replied

Rated 5 out of 5 stars

It was a pleasure to order these parts. Firstly, heaps of photos from different angles so i could confirm that the part i had ordered was the one i needed. secondly, quick postage...It almost arri... See more

Company replied

Rated 5 out of 5 stars

Was a pretty quick response with my queries due to the spare parts I was chasing. The process in our particular dealings worked very well as we were able to pass on some redundant hardware in return o... See more

Company replied

Rated 5 out of 5 stars

They had what we needed and fantastic service. We have seen bad serve and lies become common now but this company did what they said.

Company replied


Company details

  1. Industrial Equipment Supplier
  2. Automation Company
  3. Industrial Area

Written by the company

Founded in 2005, 4D Controls is a leading supplier of high-quality automation and control equipment, offering cost-effective alternatives across major brands like Siemens, ABB, Rockwell Automation (Allen Bradley), Schneider Electric, and more. We stand out with our commitment to professionalism and reliability, operating from Australia and the U.S., and shipping globally. Our used and refurbished equipment, including PLCs, come with a 2-year warranty. We offer services like repairs, robotics, and buying your equipment. Choose 4D Controls for reliable, efficient automation solutions and experience unmatched customer satisfaction. Let our expertise elevate your operations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

255 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

great prices

great prices, good coms, international delivery in 2 days, will defs be back

November 26, 2025
4D Controls logo

Reply from 4D Controls

Hi Martin,
Thank you for your kind review! We are happy to hear your delivery went well, and look forward to future business with you.
Kind Regards,
Maddie

Rated 5 out of 5 stars

Very very helpful

Very very helpful. Had issues with freight company and tried to help as much as they could. Quality gear.

November 25, 2025
4D Controls logo

Reply from 4D Controls

Hi Todd,
We would like to apologise again on behalf of the freight company for the delay. We appreciate the kind words, and are glad to hear your part is working well.
Kind Regards,
Maddie

Rated 5 out of 5 stars

Prompt responses to queries

Maddie provides quick and very competitive pricing for hard to source equipment. She is a pleasure to deal with.

November 24, 2025
4D Controls logo

Reply from 4D Controls

Hi Tim,
Thank you for your kind words, I'm glad to hear that you've had such a great experience. We sincerely appreciate the continued orders you make with us, and are happy to have been helpful!
Kind Regards,
Maddie

Rated 5 out of 5 stars
4D Controls logo

Reply from 4D Controls

Hi Jake, we're glad that your shipment arrived quickly and that you had a positive experience ordering with our team. Thank you!
Kind Regards,
Maddie

Rated 5 out of 5 stars

Before you ORDER read this, its important

It was a pleasure to order these parts. Firstly, heaps of photos from different angles so i could confirm that the part i had ordered was the one i needed. secondly, quick postage...It almost arrive before i had ordered it. Thirdly, the packaging was phenomenal, plenty of padding and bubble wrap, so it arrived without damage.
And lastly - price...worth every cent.
Would i order parts again from 4D...YES
Should you order parts from them....YES

November 4, 2025
4D Controls logo

Reply from 4D Controls

Hi Ryan, we are overjoyed to hear that you enjoyed your experience with us! We sincerely appreciate your thoughtful and kind words regarding our process and we are glad that it was so helpful for you. Thank you!
Kind Regards,
Maddie

Rated 5 out of 5 stars

They had what we needed and fantastic…

They had what we needed and fantastic service. We have seen bad serve and lies become common now but this company did what they said.

November 6, 2025
4D Controls logo

Reply from 4D Controls

Hi, Thank you for your kind words. We pride ourselves on our service and great quality products, and are happy to hear that you have had a good experience with our company.
Kind Regards,
Maddie

Rated 4 out of 5 stars

very helpful technical advice and…

very helpful technical advice and sales/reception staff

correct product at reasonable price with quick shipping

downside- the website was dreadful- i couldn’t find the product when i searched, and when sent a link by email, the website wouldn’t permit me to add to cart

October 22, 2025
4D Controls logo

Reply from 4D Controls

Hi Russell, we're glad to hear our staff provided such helpful service. Thank you for your feedback regarding our website, our software team are looking into these issues now!
Kind Regards,
Maddie

Rated 5 out of 5 stars

Always prompt service from the front of…

Always prompt service from the front of shop personnel and sound technical advice from the technicians when required.

October 6, 2025
4D Controls logo

Reply from 4D Controls

Hi Michael, we are so glad to hear that our sales and technical teams have helped to make your experiences with us great ones! Thank you.
Kind Regards,
Maddie

Rated 5 out of 5 stars

Was fast and easy

Was fast and easy

September 30, 2025
4D Controls logo

Reply from 4D Controls

Hi Johnny, thank you for your kind review! We are happy to hear your experience with was pleasant.
Thank you,
Maddie

Rated 5 out of 5 stars

very satisfied

Easy website, very competitive prices in our country's currency, fast shipping and delivery despite the distance. (North America)

October 2, 2025
4D Controls logo

Reply from 4D Controls

Hi Jean, we are glad to hear you had a good experience online, and appreciated our pricing and shipping!
Thank you,
Maddie

Rated 5 out of 5 stars

Always fast service

September 24, 2025
4D Controls logo

Reply from 4D Controls

Hi Jim,
We are glad to hear your service has always been quick and reliable.
Thank you for your kind review.
Kind Regards,
Maddie

Rated 5 out of 5 stars

65A 3phase 24VDC contactors

Ordered two 65A 3phase 24VDC contractors. Both look as new and work well. Very happy.

September 30, 2025
4D Controls logo

Reply from 4D Controls

Hi Chris, we are glad to hear that you are so happy with your order, and appreciate your kind review. Thank you,
Maddie

Rated 5 out of 5 stars

Fast shipping, fast reaction

Fast shipping, unfortunately bad Parts, (which can happen if you buy used Parts) fast reaction after our complain, and then fast refund.

September 3, 2025
4D Controls logo

Reply from 4D Controls

Hi Walter, we apologise again for the inconvenience of these parts faulting, and are happy to hear that a resolution was reached quickly.
Thank you for your feedback!

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