4Elementos Reviews 45

TrustScore 2.5 out of 5

2.5

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Company details

  1. Boot Store

Written by the company

4Elementos es una empresa gallega que se destaca en la venta de moda contemporánea, ofreciendo una amplia gama de prendas y accesorios inspirados en las últimas tendencias. Con un enfoque en la calidad y el estilo, 4Elementos se esfuerza por satisfacer las necesidades de moda de sus clientes, proporcionando productos únicos y de alta calidad. Su compromiso con la innovación y la creatividad los ha convertido en una marca reconocida a nivel mundial.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

45 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

No one is handling returns, and the website has problems

I purchased a white jacket. When I received it, the plastic bag containing the jacket was torn, and there were obvious signs of wear on the back of the jacket. This jacket is either not new or has been stored in a warehouse for a long time. I want to return it, but the website shows that I haven't even received the item yet. Then, I tried various channels like email and online customer service, sending multiple emails, but no one replied or handled the return. This situation is just too frustrating

February 17, 2026
Unprompted review
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Rated 1 out of 5 stars

Very Bad Marketing Communciation

Very poor communication with customers. I wanted to buy a product that was supposedly on a good promotional campaign, where the product was discounted and they even sent me a cumulative promotional code via email marketing, but then the code didn't work. They run promotional campaigns for products and then don't fulfill what the campaigns mention. When faced with this problem, they deny it even though the evidence is clear.

June 24, 2024
Unprompted review
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Rated 5 out of 5 stars

I recently bought a wasted paris hoodie…

I recently bought a wasted paris hoodie on the side but i ordered the wrong size and i asked if they could still cancel the order and they did. They were really nice about it and helped me with whatever i needed their english is also very good i got all my money back in 2 days :)

January 31, 2023
Unprompted review
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