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4fund.com Reviews 409

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 178 reviews, reviewers had a great experience with this company. Customers are really happy with the platform's ease of use, finding it clear, professional, and intuitive for setting up and managing fundraisers. Many people appreciate the quick and smooth process for withdrawing funds, with some noting instant transfers to their accounts. The customer service is frequently praised for being helpful, kind, and responsive, guiding users through verification and addressing inquiries efficiently. However, some people were dissatisfied with issues related to payment and fund withdrawal, experiencing delays or difficulties in accessing their money. A few customers also mentioned problems with customer service responsiveness, citing unhelpful replies or a lack of support for specific issues.

What people talk about most

Payment

Clients share ambiguous opinions on payment. While some reviewers praise instant and hassle-free payouts,... See more

User experience

Consumers find the user experience to be positive, highlighting the platform's ease of use and intuitive... See more

Website

Users describe ambiguous interactions with the website. Many reviewers praise the platform as easy to use,... See more

Customer service

People report ambiguous experiences with customer service. Many customers praise the helpfulness and... See more

Service

Customers consistently note ambiguous experiences with service. Many reviewers praise the professional,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very easy to use website, nice that it can be viewed in multiple languages and the payout was on my account instantly after the withdrawal. Customer service did always get back to me within 1-2 days a... See more

Company replied

Rated 5 out of 5 stars

I had never done any fundraising before, but when a dear person in our community became seriously ill and lost their sight, I searched online for fundraising platforms and came across 4fund.com. I d... See more

Company replied

Rated 5 out of 5 stars

A big shout-out to the platform 4fund.com! The fundraising for my sports projects was handled very professionally, transparently, and without any complications. I’m really glad that platforms like th... See more

Company replied

Rated 5 out of 5 stars

We joined up to 4fund recently and have only had a positive experience! The team truly make it a fun process to prepare and begin raising funds. The bank transfer process was very smooth, and the cust... See more

Company replied


Company details

  1. Payment Service
  2. Association or Organization
  3. Donations Center
  4. Non-Bank Financial Service
  5. Online Marketplace
  6. Web Collaboration Platform

About 4fund.com

Written by the company

The Best Fundraising Platform

Raise Funds for Any Cause – 100% Free!

Start Your Fundraiser on 4fund.com

4fund.com is the most user-friendly and effective online fundraising platform, perfect for individuals, charities, businesses, and nonprofit organisations. Whether you're raising funds for a personal cause, medical expenses, a special project, or a charity – we’ve got you covered!

With a fast and easy setup, you can start collecting donations in minutes, and we ensure 100% secure and commission-free transactions.

Why Choose 4fund.com?

  • 1M+ Fundraisers, €339M+ Raised – Join thousands who trust us to fund their causes!
  • No Fees – Commission-free donations via Visa, Mastercard, Apple Pay, GPay, iDeal, Bancontact, Sofort, Skrill and more!
  • Perfect for Individuals & NGOs – Whether you're an individual raising funds for a personal cause or an NGO seeking continuous support, 4fund.com provides the flexibility to meet your needs!
  • International Fundraising – Raise funds globally in multiple currencies (EUR, USD, GBP, PLN, and more) – donations are automatically converted into euros.
  • Automatic Translations – Reach global donors with automatic translations into 27 languages (English, Spanish, French, German, and more).
  • Instant Payouts – Withdraw funds to Visa or Mastercard instantly.
  • Secure & Trusted – As a licensed payment services provider in the European Union, we ensure the highest safety standards for all payments and data.

Over 1M fundraisers and €339M raised!

The Ultimate Crowdfunding Tool

  • Advanced Page Personalisation ⚙️ – Add offers, auctions, exclusive content, updates and more! Tailor your crowdfunding campaign to match your goals!
  • Recurring Donations 🔄 – Let your supporters contribute regularly! Engage your audience and fund the work you love effortlessly!
  • Charity Fundraising 💖 – Raise funds on behalf of a charity you care about. Support their mission, amplify their impact and make a real difference today!
  • Team Fundraising 🤝 – Collaborate through online moneyboxes and collect funds together. All contributions support a single cause!
  • Easy Promotion 📢 – Generate posters, QR codes, and widgets! Customise your payment gateway and place it on your website!
  • Analytical Tools 📊 – Track the impact of your shares with custom links. Integrate with Facebook Pixel and Google Ads for enhanced outreach!

Fundraise for Anything, Anytime!

From personal fundraisers and medical expenses to NGO support, business needs, and project crowdfunding – 4fund.com makes raising funds easy. Whether you're financing treatment, a charity initiative, a start-up, or a community project, you can launch one-off campaigns or collect ongoing contributions effortlessly.

*Data based on total fundraisers and amounts raised on 4fund.com and zrzutka.pl in total

100% free. No fee.

Written by the company

Fundraising for any cause for free.
Creating an account and fundraising on 4fund.com is completely free, with no commissions on deposits or withdrawals. 100% of each donation goes directly to the organiser of the crowdfunding campaign – there are no mandatory fees for donors, regardless of the payment method they choose.

Contact info

Promotion box for 4fund.com

4fund.com - Fundraising App on Mobile!

Empower your cause with our app - crowdfunding has never been easier!

4.0

Great

TrustScore 4 out of 5

409 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Everithing comunication and proceed. A simply disaster. Your platform is a disaster!

Everithing comunication and maybe a fraud! I can't withdraw the money from 6 month now. But you took allready the percentage!!! Never again! I will not trust your platform anymore.

January 13, 2025
4fund.com logo

Reply from 4fund.com

Hello!

Thank you for sharing your experience with us.

We would like to assure you that we take the security of all transactions very seriously. As a licensed Payment Service Provider, we may occasionally block withdrawals in order to comply with applicable law. If this has happened, you should have received an email from us. Remember, we will always contact you from contact@4fund.com.

Our platform is completely free and commission free. We never charge any fees. 100% of the money raised goes to the organiser.

Please contact us at contact@4fund.com.

Rated 1 out of 5 stars

Fund raising

Didn’t like it

January 13, 2025
Unprompted review
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Reply from 4fund.com

Dear Anna,

Thank you for sharing your thoughts with us.

We are really sorry to hear that your impression of our platform has changed so drastically that you have updated your review. Your feedback is incredibly valuable to us and we would really appreciate it if you could share more details about what led to your decision. Understanding your concerns will help us address any issues and improve your experience in the future.

Please give us more details about your case and we will do our best to help you.

Rated 5 out of 5 stars

I am very happy with the platform

I am very happy with the platform, it is easy to navigate and a much better alternative to gofundme! Can recommend.

January 9, 2025
Unprompted review
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Reply from 4fund.com

Hello Jeanette

Thank you for sharing your opinion with us! We're glad you like our platform and hope it was useful for your purposes!

Best wishes,
4fund.com

Rated 1 out of 5 stars

They tell still they answer my messages…

They tell still they answer my messages or emails, but i wait since 26.12 and i dont get any responds !!!!

They are lying. 650€ is on hold from them, and they dont reply to me !!!!

Please finally respond to me!

You respond on trustpilot but not on my emails how is this possible???

December 26, 2024
Unprompted review
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Reply from 4fund.com

Dear Ferhat,

Thank you for sharing your experience with us. We will answer all your questions at contact@4fund.com.

We would like to assure you that we take the security of all transactions very seriously. As a licensed Payment Service Provider, we may occasionally block withdrawals in order to comply with applicable law, particularly the AML/TF regulations, so that we are able to ensure our services are not used for fraudulent purposes. If this has happened, you should have received an email from us.

Please note that we never appropriate our Customers funds - in certain situations we may only hold them until the case is clarified and they can only be ultimately withdrawn by our Customer or returned to the Supporters.

Please contact us directly at contact@4fund.com to clarify the situation.

Kind regards
4fund.com

Rated 5 out of 5 stars

Very good reactive customer service

Very reactive customer service and kindly advising for my starting campaign. I like the possibility to put items on sale, as I craft lots of things (knitting, sewing etc). It's the beginning of my campaign but they give excellent guidelines.

December 26, 2024
Unprompted review
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Reply from 4fund.com

Hello Nahla,

We are delighted that you are having a wonderful experience with our platform! It's great that you're using our Offers features to showcase your crafts to the world!

Visit our blog to learn more about other advanced features and feel free to contact us anytime!

Good luck with your crowdfunding campaign!

Rated 3 out of 5 stars

Needs better customer support

After a sum of 1000 EUR was raised, our access to withdrawals was blocked. We contacted support, and received an automatic message in which they said we will be contacted in a few days due to the high amount of messages they received.

EDIT: After 2 days they replied to our emails and unblocked our withdrawals, thus solving our problem. However, I still think that they can be more transparent with the users and provide better ways of contacting them. I recommend also contacting them on Facebook, they reply faster there.

December 15, 2024
Unprompted review
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Reply from 4fund.com

Dear Eli,

Thank you for contacting us. We understand how upsetting this situation can be and want to help you as soon as possible.

We would like to inform you that our platform never becomes the owner of the funds raised by the organisers. The money raised belongs to the organisers and they can withdraw it at any time. However, as an authorised Payment Service Provider, we may occasionally block withdrawals in order to carry out necessary checks, ensure compliance and protect all our users.

Please contact us directly at contact@4fund.com and we will be happy to provide further clarification and assistance.

Rated 5 out of 5 stars

Highly satisfied

Very quick (including customer support), trustful, had no problems, would recommend it definitely.

December 10, 2024
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Reply from 4fund.com

Hi Adrienn,

Thank you for your feedback! We are very pleased that you are happy with our service!

Rated 1 out of 5 stars

POOR

My first experience is not that satisfied.A few days ago a created a fundraise for a family that i care . i shared the link with some of my friends and we gather almost 1600 euros in just a day ( i love my friends ) .. i did a windraw test of 40 euros .. all good and clear , instantly , now i am blocked.

"Outgoing transactions are blocked. Contact us in order to clarify the situation. Check your email ( privacy edit to do not share my email ) for more details about the block. If you don't see the message from us - contact us at contact 4fund.com.

Since here was Saint Nichols and a major holiday i made this family happy anyway .. went to our local supermarket and bought all the sweets and clothes and food and everything for this family that i get to care . no thanks to 4fund.com . i got almost 1600 euros blocked.what do they think that i will do with it?party and girls?
I am not a opinion sharer on the internet but in this situation i had to.

UPDATE : SCAMMERS , AFTER 3 DAYS AND 20 EMAILS SENT THEY DON'T EVEN BOTHER TO REPLY. THEY ANSWER A COPY/PASTE MESSAGE ON TRUSTPILOT BUT NOT TO CLIENTS.THEY RETAIN THE 1.600 EUROS. THEY SAY THEY MANAGE OVER 300.000.000 $ AND THEY ONLY HAVE ONE CONTACT EMAIL . IS A JOKE .

UPDATE # 2 :

AFTER 7 DAYS 12/14/2024 STILL NO ANSWER , I SEND MORE THAN 15 EMAILS AND DID NOT GET ANY REPLY ! MONEY BLOCKED , NO POSIBILITY TO WINDRAW FUNDS >>>>>>>> I THINK THE POSITIVE REVIEWS ARE MADE FROM THEIR OWN ACCOUNTS ! THIS IS NOT ACCEPTABLE !

Update for all of you out there that want to use this "service"
Date 23/12/2024 .
After sending a lot of emails and facebook messages ( every time automated message as a response ) still no answer , 1.600 euros blocked .
"Some features at your account has been blocked. Contact us in order to clarify the situation."
This is what error is on my account !
STAY AWAY PEOPLE , USE OTHER SERVICES FOR YOUR CASES

UPDATE 12/24/2024
AS I SEE REVIEWS ON OTHER SITES AND HERE YOU CARE ABOUT THE REVIEWS AND NOT ANSWERING THE CLIENTS BY EMAIL . JUST A AUTOMATIC MESSAGE BY COPY/PASTE . REGARDING "SEND US AN EMAIL AT BLA BLA BLA BLA"
I SENT 30 EMAILS WITH RELEVANT DOCUMENTS THAT YOU ASKED AND BLA BLA BLA BLA ALL DAY LONG ( NO ANSWER )
I ADVICE ALL THE PEOPLE TO FIND OTHER SERVICES BECAUSE IT SEEMS I AM NOT THE ONLY ONE IN THIS SITUATION.
WE RAISED SOME FUNDS BY BANK TRANSFERS ( A LOT OF HASSLE ) FOR THIS POOR FAMILY THAT YOU DON'T GIVE A ... !
STAY AWAY PEOPLE FROM THIS SERVIDE

UPDATE 07/01/2024
STILL NO ANSWER FROM THEM !
PEOPLE ! JUST STAY AWAY FROM THEM ! IF YOU RAISE MONEY , THEY WILL BLOCK YOUR ACCOUNT AND YOU WILL NEVER HEAR FROM THEM ! I SENT ALMOST 100 EMAILS AND THEY DON'T ANSWER !

UPDATE 01/14/2025

THEY DON'T ANSWER MY EMAILS ! AFTER 2 MONTHS THEY KEPT THE MONEY...FOR ALL THE PEOPLE OUT THERE IN NEED ON ANYTHING ... I HOPE YOU READ THE REVIEWS ON TRUSTPILOT BEFORE STARTING A FUNDRAISER WITH THEM !
I AM DONE WITH THIS SITE !

December 7, 2024
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Reply from 4fund.com

Dear Radne,

Thank you for sharing your experience with us. We would like to assure you that we take the security of all transactions very seriously.

As a licensed Payment Service Provider, we may occasionally block withdrawals in order to comply with applicable law, particularily the AML/TF regulations, so that we are able to ensure our services are not used for fraudulent purposes. If this has happened, you should have received an email.

Please note that we never appropriate our Customers funds - in certain situations we may only hold them until the case is clarified and they can only be ultimately withdrawn by our Customer or returned to the Supporters.

Please contact us directly at contact@4fund.com to clarify the situation.

Kind regards
4fund.com

Rated 4 out of 5 stars

A quick way to arrange the fundraising

A quick way to arrange the fundraising. However it wasn't successful, there was only one person willing to donate and actually didn't do that.

November 30, 2024
4fund.com logo

Reply from 4fund.com

Thank you for sharing your opinion! We hope your future fundraising efforts will be more successful.

In the meantime, we encourage you to take a look at our blog, where you'll find lots of great tips for running a successful fundraising campaign. Perhaps there were some elements of your fundraiser that you could improve?

We suggest you read our guide at
https://4fund.com/blog/6/how-to-organize-a-fundraiser-successfully-guide-and-checklist-for-organizers

Best wishes
4fund.com

Rated 5 out of 5 stars

Ease of use.

November 25, 2024
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Reply from 4fund.com

We truly appreciate your positive feedback – it means a lot to us!

Rated 2 out of 5 stars

Withdrawal problems

We gathered some money, but when we want to withdraw them to the card - we get an email saying that it was sent back to 4fund account. We tried the second time - the same happened again. Something is wrong with their withdrawing system. Please react and help.

November 27, 2024
Unprompted review
4fund.com logo

Reply from 4fund.com

Dear Mantas,

Thank you for contacting us. We sincerely apologise for the inconvenience and the time you have had to wait.

We are pleased to inform you that the issue has already been resolved by our support team. If you continue to experience problems or have any further questions, please don't hesitate to contact us at contact@4fund.com.

We hope that apart from this situation, your experience with our platform has been smooth and comfortable.

Thank you for your patience and understanding.

Kind regards
4fund.com

Rated 5 out of 5 stars

Collection for transporting found puppies from Sicily

If you decide to start a collection, this platform is great for creating it. Simplicity, speed and transparency are advantages. If you run into problems when paying out the money you have collected, call your bank to see if it allows these money transfers (you have this service on your payment card) VISA direct MasterCard send. Currently, Visa direct does not work across the board, so I set up a second card for my MasterCard bank account, where the MasterCard send service is. I entered this new card on the platform and the money was immediately sent from the collection. 4fund reacts a little later, but they will get back to you, they are overwhelmed with questions.
Thank you for this opportunity. Simona Horr Moravcová Czech Republic

November 13, 2024
Unprompted review
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Reply from 4fund.com

Hello Simona!

Thank you for your kind comment! Some problems with withdrawals may indeed be due to the payment card side. Our support team do their best to make the fundraising experience as good as possible for our users.

We wish you even more success with your future campaigns!

Rated 1 out of 5 stars

For God sake answer me

All good until I needed to withdraw the funds. The site rejected my card without explaining why. I have been sending emails to their support for weeks, I followed their instructions and there was no outcome and now they no longer reply to my emails. I'll give it a little more time and then I'll have to return the donations received and try another site. It will be stressful for everyone

November 11, 2024
Unprompted review
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Reply from 4fund.com

Dear Stefano,

Thank you for contacting us. We apologise for the unfortunate situation that has arisen. The withdrawal problem was caused by our system rejecting your card.

Our support team have since contacted you with an alternative method to complete the withdrawal and are available to assist you further to ensure a smooth process.

We deeply regret any miscommunication along the way and hope that this situation doesn't affect your future experience with our service.

Kind regards
4fund.com

Rated 5 out of 5 stars

Great experience

Great experience! Thanks to your portal I easily raised funds for my purpose! 😇😙

September 27, 2024
Unprompted review
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Reply from 4fund.com

Thank you for your feedback! We're glad to hear that you've had a good experience with our platform. Best of luck with your future campaigns!

Rated 1 out of 5 stars

Funds Blocked and No Response from Support

I am extremely frustrated with my experience. I tried to withdraw my funds, but they claim the money is blocked. I was told to email their support, but after several attempts, I have received no response. My funds are effectively stuck, and I am getting no assistance or updates from their team. This is unacceptable, and I would not recommend this service to anyone.

UPDATE 14/11/24:

As of today, I still haven’t received the funds. I was finally able to verify my credit card, sent the funds (which are supposed to be transferred instantly), but I still haven’t received anything. This fundraising is a complete scam.

November 11, 2024
Unprompted review
4fund.com logo

Reply from 4fund.com

Hi Carlota!

Thank you for sharing your experience with us. We would like to sincerely apologise for the situation that has arisen.

Your funds were temporarily blocked due to security procedures. We are happy to inform you that your withdrawals have been unblocked!

We are very sorry for the communication problem and trust that you will have the best experience using our platform in the future!

Kind regards
4fund.com

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