4seating.com Reviews 4,073

Megan took my call and helped me with a minor issue with my 4Seating theater recliners…She was most courteous and helpful!

Update 9/11: Parts arrived yesterday and were easy to install. Problem fixed and all is good! Great people to work with!

I recently had the pleasure of interacting with one of your representatives, Megan. I was trying to order a replacement cable for a lift chair purchased through Houzz in 2018. Although it is no longer available, Megan could not have been more helpful or patient. Her customer service is nonpareil, and she is definitely an asset to your company. Most sincere thanks to her.

4 seating has great products and great customer service and support. Megan was super helpful when I needed a part. We love our reclining theatre seats. They are super comfortable and so high end!

Fantastic customer service. Professional and well spoken. Follow up was right on and they put the CUSTOMER 1st and LISTENED to my problem and offered a solution in minutes. Well Done 👍

My Seatcraft theater seat stopped working, and I was almost certain it was going to be costly to replace whatever broke. Manuel at 4Seating helped me identify the cause of the problem quickly, and the replacement controller was under $40. I couldn't be more happy with the service and price!!

Megan was amazing and provided great service and my thetre seats are amazing hi quality. I dont go anywhere else

Manny was helpful and worked hard to accommodate our special big and tall needs. After the sale he has stayed on top of the delivery process. He was patient and kind.

I had a great experience with Manny (sales rep). He’s very knowledgeable and kind, and he’s very approachable. I’d diffidently recommend this store.
Brad C

Customer service has been top notch throughout. Highly recommend their products!

My husband and I decided on this theater seating couch because, as we certainly like reclining and being comfortable, we don't want to be old people in recliners. We didn't order the white glove delivery, as it didn't seem like a big deal. So, just for the record this bad boy is heavy. Order the white glove service or be prepared to almost get a divorce. During the wrestling match getting this guy in the house we (he) let his storage arm cover flip up breaking a piece inside. I called customer service, explained my situation to Manny and he has sent the replacement piece so our couch can be perfect again!

This perfect couch, which has forced us to be together reclining and happily watching movies, has made us friends again.

A great product is one thing, even greater customer service for that product is downright amazing.

From start to finish, 4seating.com delivers an experience as comfortable as their chairs! What truly sets them apart is how well they keep me updated every step of the way—no guessing games, no wondering when my order will arrive. Their communication is clear, timely, and reassuring.

Every purchase I’ve made from them has been smooth and stress-free, and the quality of the seating speaks for itself. Whether I’m upgrading my home theater or recommending to friends, 4seating.com is my one and only stop for theater seating. Trustworthy, responsive, and top-notch in every way.

Took care of my problem professionally, quickly, and courteously.

We took receipt of our 2 theater seats and we are very very happy. White glove delivery was fast, efficient and personable. Customer support helped with a couple questions we had. In the end All was perfect.
Manny was a pleasure to deal with as was the customer team. We did get the custom color - Tawney, which was definitely worth the wait.

Meghan was very helpful and friendly when I called needing to replace my LED Lights on my chair. She was able to pull up my purchase history to get me the part needed. On top of great phone skills she also sent me a video on how to replace the light. Great customer service!!!

I have owned my Red Seatcraft seats for several years and recently took two of them overseas with me and upon my return one of the rubber cup inserts must have fell out from the movers. I reached out to 4seating and Ms Moore went above and beyond to send a couple replacement ones. It is always great to have exceptional customer service reps which show company commitment. I have recommended them to my friends who also purchased seats after they first saw mine. They have held up great and always inquired about where I purchased them.

Working with Megan from Customer service for a replacement motor on a theater chair. Megan made the process simple and put in the extra effort to assist me in identifying which part was bad by providing videos on how to test the components of the chair.

Great customer service!

Joseph Ybarra at 4Seating was AWESOME to work with in the purchase of my home theater seats! He reached out to check on me after sending me swatches of the reclining sofa & love seats I was interested in and he answered all of the questions I had. He put my mind at ease for making such a large purchase from miles away, with everything happening exactly as he explained from the purchase to the delivery, and even the benefits of getting the additional warranty. I really appreciated his friendliness, his patience and the personal service he provided, going above and beyond from start to finish, to ensure I would be happy with my purchase and his service. Furthermore, I LOVE MY SEATS! THEY CAME EXACTLY AS DESCRIBED ONLINE & AS JOSEPH INDICATED! They are So COMFORTABLE-- BEST RECLINING SOFAS EVER! Once my family & I sit in them, we have to drag ourselves out of them. Thanks 4Seating and especially Joseph, for our lovely reclining sofas and for making this purchase easy & hassle-free!

Seats were exactly what I wanted they look great. Couldn't have asked for better service or friendlier people to deal with will buy from them again if I need something highly recommend it

I contacted 4seating to get a replacement part for theater seat I purchased a few years back. Megan provided outstanding customer service. She helped me identify the part and ensured it was shipped out immediately. She also provided excellent installation instructions as well. I highly recommend 4seating for all of your home theater needs!

In this day and age of horrible customer service, 4Seating goes above and beyond to help their customers without waiting forever. Megan, in particular took my concern and problem today and me talked through it and the problem solved in 10 minutes. New part is shipping to me! I couldn’t be more impressed!