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See what reviewers are saying

Rated 1 out of 5 stars

I've been a client since 2018, but this was my last order. I already experienced a couple of times a disastrous delivery and terrible client service, as they dont respect the delivery times, so you... See more

Rated 5 out of 5 stars

I order my strings from 4strings for 2 years. There're the best company! They're reliable and fast. Orders are sent immediately. I live in the Netherlands and I always get my shipment within 3 days.

Rated 5 out of 5 stars

The service was very fast and all the products were delivered as described! Also is good to mention that there are some promotions going during the year and it makes the products even cheaper. Thank... See more

Rated 5 out of 5 stars

Very good price, fast reaction and friendly communication! The item arrived fast and in good condition. I strongly recommend and definitely will buy again! Thank you!

Company details

  1. Art Supply Store
  2. Musical Instrument Store
  3. Violin Shop

Written by the company

De online winkel voor vioolsnaren, altvioolsnaren en cellosnaren, aan de scherpste prijzen en met snelle, gratis levering in de EU!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

563 reviews

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4.4

All reviews

(563)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I have ordered strings on 6/10/20.9…

I have ordered strings on 6/10/20.9 working days waiting and no news .
Very bad service !

October 16, 2020
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Reply from 4strings

Hi Ara,

I'm sorry to hear you are so unsatisfied after several succesful orders! For this particular order I shipped it the same day. As discussed by mail, shipments to far EU countries (such as Latvia in your case) can take longer than foreseen as there is still a lack of flight capacity due to Corona. There's unfortunately very little I can do about that :/ And I'm sorry to hear you feel this reflects badly on my service! I expect your order to arrive soon though, as your tracking information indicates.

Dries - 4strings

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Rated 5 out of 5 stars

Impeccable

Easy order, clear communication and follow-up, timely delivery, items wrapped with care.

October 1, 2020
Unprompted review
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Rated 1 out of 5 stars

One month more already

One month more already. Didn't receive the product .
Persons who send the cheapest way with my items that cost 160 Euro. Even la poste France ask them for items lost they can't do either. My 160 € seems like send by cheepist postcard way and finally put in the thrash.
Bad experiences....

The address is fine, just there in no name . We have many persons live here ,is a resident.

It's first time the persons didn't call me when they are arriving or asking by phone number that you marked on the items. And also with the number of items why can't ask the poste office Nederland for items lost...

For The customer receive is the things must important than everything. Specially you asks more than 100 euro orders for the transport. Seems like we should have the way much safely. Not like now

June 29, 2020
Unprompted review
4strings logo

Reply from 4strings

Hi marco,

First of all I'm sorry to hear about your feeling about your order!

We had some e-mail contact before. I shipped your order with the delivery method you selected yourself, which is a traceable letterbox parcel. Given there was some unclarity about your address, I mailed you before shipping the order to get your full address information. Your order then took some time to get delivered due to Corona delays. It finally arrived in your region, but apparently there was still address information missing, as you didn't include a box number on your address, and your name was not on the postal box as you mentioned. That caused your order to be returned to me; unfortunately I have zero influence on this, as you hopefully understand.

It is imperative to always give correct address information for your order to be delivered correctly. Otherwise, there is a risk of a return shipment.

Once I receive the items in return, I will let you know!

Dries - 4strings.be

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Rated 5 out of 5 stars

Very good service

Very good service! Bought a cello of good quality for it’s price, the la string broke while tuning and they replaced it the day after without extra costs.

June 23, 2020
Unprompted review
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