Disrespectful, entitled, dismissive and aggressive mix of people
I am not a client. But I regrettably came across this company and I wish I did not. I was alerted by my Vespa’s alarm going off in front of my house. It turns our one of their drivers was driving up my street in central London and because he did not want to manoeuvre his lorry he decided to lift my Vespa that was perfectly legally parked within a bay and almost dropped it moving it away. How dare he move a vehicle legally parked on a street? I immediately rushed downstairs asking his to stop touching my vehicle. I asked him repeatedly why he thought it was appropriate to move someone’s vehicle and risking damaging it? He then became quite dismissive and aggressive. All the way to having to having the nerves to even insult me and call me a ‘w.nker’. So this gentleman dares to move my perfectly legally parked vehicle and even insults me when I ask him to put it back in the legally parked position it was in. And to stop tampering with my properties. I called the company immediately to report this and got the most surrealist call back from one of their Directors. Simply finding excuses to justify his drivers behaviour. No sincere accountability or apology. Just finding excuses and justifying his drivers actions. When I got annoyed at that attitude, this gentleman got also agitated and disrespectful over the phone. No wonder his driver behaves like a cowboy, with a cowboy boss. With people like that representing this company I would NOT touch it with a barge pole. Disrespectful, entitled, dismissive and aggressive mix of people. Will even insult you when they are at fault.