Damn what a class . Val, Mo and Bal wowww , exceptional customer service. Everything was smooth from start to finish . Wowww i will give 4x4 hire 21 gun salute. Exceptional .i did do this all over aga... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Damn what a class . Val, Mo and Bal wowww , exceptional customer service. Everything was smooth from start to finish . Wowww i will give 4x4 hire 21 gun salute. Exceptional .i did do this all over aga... See more
Company replied
Stellar service! Truly was a great service provided. Hired the Defender, my mum’s favourite and it was a blast. Honestly can’t complain the car was in pristine condition you could tell it is well look... See more
From the outset, communication was succinct. Needed a vehicle for 8 days for work, due to my line of work, I did not want any issues and needed to ensure everything operated smoothly which it did. I r... See more
Company replied
We now have 3 pickups from 4x4 and they support and customer service is second to none Always at the end of the phone if we need anything Also recently gave us the heads up about a new toll cross... See more
4x4 Hire, 4x4 Rental from the UK's Favourite SUV Rental Company
Wycliffe House Gilmorton Road , LE17 4DY, Lutterworth, United Kingdom
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Damn what a class . Val, Mo and Bal wowww , exceptional customer service. Everything was smooth from start to finish . Wowww i will give 4x4 hire 21 gun salute. Exceptional .i did do this all over again and again. Blessings to Mo,Val ,Bal and the whole team. They were all class , from drop off to pick up. Thank you guys for making this a memorable as i bid farewell to my late brother.

Reply from 4x4 Vehicle Hire
I had a great experience using 4*4. I am giving my best recommendation.

Reply from 4x4 Vehicle Hire
Absolutely brilliant prompt service, will definitely use it again.

Reply from 4x4 Vehicle Hire
Brilliant, convenient and hassle free. Everything was effortless, car was in great condition, clean. Communication was good, instructions clear.

Reply from 4x4 Vehicle Hire
Had a really good experience with Bal and this company. My needs were a little unique and normal hire companies weren’t suitable. Bal met all my needs and was hassle free including drop off and pick up at the airport. Comms were good and very responsive. The car didn’t have any issues. Would use again and recommend to anyone looking for a 4x4 to hire.
Really good customer service, and really good experience. The whole process was smooth, definitely will go with them again.
I/my company have used 4x4 for over 5 years and i cannot write enough good things about them . Fantastic cars and faultless service.
4x4 vehicle hire always look after me when I return to the UK from Dubai every summer. Special mention to Bal For excellent service and communication throughout my hire.
Great service from start. Professional with the family touch. Highly recommend
I rarely would ever write a negative review, however this would have helped me massively when I was looking to use this company.
I unfortunately dealt with Bal from the beginning, without too much detail, the communication was incredibly poor and unprofessional. When it came to collecting the car no time was agreed and I was told that I would be charged on the day for a later pick up time... again something I never agreed to pay. Documentation when eventually sent through had incorrect prices and I was pushed for 3 days to sign an incorrect document and I had no confirmation of payment after being asked to transfer all money via bank transfer, something I obviously refused to do.
However, the only reason this review didn't get only 1 star was the service I received from Sai and Sainaath. I would give them 5 stars alone. The car was delivered by them on time and with excellent service. After the appalling service from Bal I was concerned about pick up after being told 'I would have to pay for late pick up', but Sai and Sainaath were brilliant. Patient and understanding about the poor communication I had received throughout. They did not charge me any extra and ensured my deposit was returned in full. I would certainly hire a car through either of those again. It was a great shame as I loved the car.

Reply from 4x4 Vehicle Hire
Hired a vehicle for a weekend trip and the whole process was super smooth from start to finish. Booking was easy, the staff were helpful and professional, and the car was clean, reliable, and exactly what we needed.
No hidden fees or hassle — just great service and a solid vehicle. Will definitely be using them again next time!
Exceptional service and great car options. Highly recommendable
Hired a Urus for 2 days and the was service amazing. Sai made the pricing clear and I received the Urus at the exact date and time I asked for. You definitely get what you pay for.
I’d highly recommend!
I hired a Land Rover Discovery from 4x4 for a business trip and had a fantastic experience. The car was immaculate inside and out and drove well just as you’d expect from a new vehicle. It was also very competitively priced for the quality provided.
Customer service was exceptional. Sai made the collection process smooth and stress-free, with everything clearly explained. Communication throughout was prompt and professional. He was happy to answer my calls and offer me some route advice after business hours which saved me on toll charges and some time which was highly appreciated!!
Returning the car was quick and easy, with no hidden charges and a prompt refund of the deposit, which is always nice!! I’ll definitely be using 4x4 again and highly recommend them for reliable, high-quality car hire 👌🏽
Exactly what I needed. Excellent customer service and care.
The customer service was excellent they went above and beyond to ensure I got the best car for my needs and were extremely helpful throughout the entire rental process.
Stellar service! Truly was a great service provided. Hired the Defender, my mum’s favourite and it was a blast. Honestly can’t complain the car was in pristine condition you could tell it is well looked after. Also Sainaath is genuinely a great guy which made the whole experience just that bit better and easier.
Very professional company to deal with. Whole process was very smooth and easy to navigate with. Would definitely recommend again.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.