FXai 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

This service has quickly shifted from positive to negative, its been from one setback to the other. To safeguard my wealth without constraints, I've chosen echelonis elitus as its custod... See more

Rated 1 out of 5 stars

I just want to warn everyone out there in advance; Stay away, these guys are not legit and you can't get hold of your purchase or initial deposit not until arvellaforte intervened and made things wor... See more

Rated 5 out of 5 stars

Excellent Broker, I have never had an issue with withdrawing money , however big or small. I will certainly be staying with them long term and will now increase my account size.

Company replied

Rated 5 out of 5 stars

Great Customer Service from Tom. He set-up Money Withdrawal quickly. I felt assured and safe. He delivered fantastic service. Allowed my Account to stay opened and reassured my money was safe. Would... See more

Company replied

Company details

  1. Alternative Financial Service

Written by the company

Our vision is to enable everyone to build wealth. We reinvent how trading and investing work by creating exceptional products people love.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 1 out of 5 stars

Scammers

Scammers! They unlawfully put credit on my account without my approval or knowledge and refused to take it off when I asked. Then they wouldn't let me withdraw money from my account until I had paid off the credit. Do not pay them any money. You'll never see it again.

April 1, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

Scam all the way down the line

I tried this investment as it was recommended badly. Whilst they believed I was going to spend money they contacted me daily.

When I asked to close my account and get me money out all comms stoped and now I can’t contact anyone and they are not replying to emails.

My withdrawal just says pending.

Keep away at all costs I didn’t and regret it so much.

April 15, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

Avoid 4xai.net

Don’t go anywhere near these scoundrels.
They are fraudsters and scammers .
4xai should be stopped .

April 13, 2024
Unprompted review
Rated 1 out of 5 stars

Do not deal with these guys I have…

Do not deal with these guys I have been trying to withdraw money for months and they are ignoring requests. Absolute scam !!!!!!
Further to my original three lines above I was contacted by them the same day the review went live. They said they would give me my money back in a few days if I took my review down. When I said no way I wanted my money first - they said I would have to sign a legally binding document promising to take this review down. They said my account was with the legal dept because of my negative review.
I told them that this was total manipulation and it’s illegal in Australia. Consumers have rights, they cannot refuse to give me my money back because of my negative review which was justified because of poor customer service and lack of communication!

April 17, 2024
Unprompted review
Rated 1 out of 5 stars

Total scam- don't fall for it!

12 April 2024 #UPDATE# This morning at 7am I received a call from a man saying he was from 4xAi wanting to apologise for the situation, Asking me to remove my review saying he would pay my money back into my account. He wanted me to log onto my account saying he would talk me through it, I said 'No' I just wanted the money back. The account was never logged into as I did not trust what I was being told....if it is the large company he claimed, why are they so unprofessional and so ill-prepared?

Early March I saw what I thought was a news item on Facebook. It looked to be a celebrity on the Graham Norton show talking about a fantastic find on Crypto currency and how money was easily made. I used the link in 'the article' which took me to 4xAi web site and duly paid the start up cost of £250. A short while later I received a call from a man who said I would be allocated an account manager and given details of the 4xAi website to register my account. The chap said I'd receive a call at an arranged time the next day. I missed a call but when I called back there was no reply. Over the next few days my bank listed an amount of about £194 and later another £5 or so for non-sterling transaction. I tried calling as I had realised it was a scam and wanted to get my money returned. One of the mobile numbers I'd saved linked to scam said I had dialled a wrong number I did get through and a man said I would receive a call the next day from my account manager but I stopped him and said I don't want to proceed, just my money back. He said I couldn't have it back and it was just a deposit and I had to speak to the manager and should sign into the account, again told I would get a call the next day...it never came. A few days later I tried to call and got through to someone who said his name was xxxxxx xx, said I just wanted my money back.......

It's a total scam, when I said I had changed my mind and wanted my deposit back, I was told someone will call you tomorrow, it never happened.

April 12, 2024
Unprompted review
FXai logo

Reply from FXai

Dear Lorraine,

We sincerely apologize for any inconvenience you may have experienced and want to reassure you that your satisfaction is of utmost importance to us. At 4xAi, we prioritize our clients and strive to accommodate your needs to the best of our ability.

We have observed that our dedicated department has provided you with all available withdrawal options suitable for your country of residence. Please feel free to utilize any of these methods to facilitate your withdrawal process.

Should you require further assistance or have any additional inquiries, please do not hesitate to reach out to us via our live chat feature or by emailing us at support@4xai.net. Our team is available around the clock and is eager to assist you in any way possible.

Kind regards,
4xai Rep.

Advertisement
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look