501fx 

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Rated 5 out of 5 stars

Admittedly I have not yet attempted to remove any funds from my account but I have had a great experience in the few weeks I have been with them. Josh has been very patient in his explanations to a... See more

Company replied

Rated 1 out of 5 stars

I am still waiting for my refund. I have telephoned the company but the number is unobtainable. I have emailed client.relations@501fx and get a message saying incorrect email address! Please re... See more

Company replied

Rated 1 out of 5 stars

HelpDesk 501fx- Withdrawal from your trading account. Hello Steve, We hope this email finds you well. We would like to let you know that your withdrawal request has been... See more

Company replied

Rated 3 out of 5 stars

Someone had told me they said read trust pilot and people made good reviews, I went on line and someone called me straight away, before I knew it I handed over £200. They put me onto someone and I sai... See more

Company replied

Company details

Written by the company

501FX is an online financial trading platform offering access to global markets, including forex, commodities, indices, and digital assets. The platform provides users with a web-based trading interface, multiple account types, and market analysis tools designed to support trade execution and portfolio management. 501FX aims to serve both novice and experienced traders seeking digital access to financial instruments through a unified platform.


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All reviews

(46)

46 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nervous, but worth it.

So far, so good.
Nicholas has been excellent at keeping me informed and always keeps appointment times.
Have made a really good profit from my small investment.
Having never ‘dabbled’ with the stock market previously, was nervous initially, but gradually calming down 😀

April 1, 2026
Unprompted review
501fx logo

Reply from 501fx

Dear Andy,

Thank you for your fantastic 5-star review! ⭐⭐⭐⭐⭐

We’re so pleased to hear that you had such a great experience with 501fx.

Delivering excellent service and support is our top priority, and it’s feedback like yours that motivates us to keep doing our best.

We look forward to continuing to support you and ensuring your experience with us remains positive and rewarding.

Kind Regards,
501fx Client Relations

Rated 1 out of 5 stars

Impossible to withdraw money.

UPDATE 8/5/2026

Still not been able to get a withdrawal. Only withdrawal method is via Crypto. I don’t have a Crypto account so can’t confirm that this method works. Customer Relations keep promising but their Account Advisors are only interested in new deposits.

No wonder they are under investigation by the Financial Conduct Authority.

When I said that I wanted to close the account Thomas got very angry and cut off the phone. I am unable to withdraw my funds as the only way seems to be via a bitcoin transaction which I cannot do.

UPDATE 3/4/26

510fx has phoned me and promised to find a way to refund me. Surely it should be a simple matter of directing me to the part of their website that would allow me to collect my funds.

UPDATE 14/4/2026

Still waiting for my money. 501fx claim to have tried to phone but are unable to get through. Strange when they were able to talk to me whilst I was investing.

Update 28/4/2026

501fx have now deleted the email account that they have been using to communicate with me. They obviously have no intention to return my investment. It would appear that they are thieves and are just another scam. DO NOT FALL FOR IT.

March 31, 2026
Unprompted review
501fx logo

Reply from 501fx

Hello Jeff,

We’re sorry to see your review and understand how concerning this situation must feel. This is not the experience we aim to provide, and we take matters like this very seriously.

We would like to investigate this further and assist you with your withdrawal. Please reach out to us at client.relations@501fx.com with your details so we can review your case and provide the appropriate support.

We look forward to hearing from you.

Kind Regards,
501FX Client Relations

Rated 1 out of 5 stars

After 4 days I was being pressured into…

After 4 days I was being pressured into placing a large amount for me into my account. I did not wish to do this so quickly and that I now had health issues so would prefer to leave it dormant for some months or close the account. Money was put into my account by the company without my permission. I was told I could then not withdraw my initial investment whether I was unwell or not until I had reached the appropriate trading volume. What this was, could not be verified.
Scam or what. If good company give back my initial investment.

March 31, 2026
Unprompted review
501fx logo

Reply from 501fx

Hello Joan ,

We’re sorry to see your review and would like to better understand your experience. Your feedback is important to us, and we’d appreciate the opportunity to address any concerns you may have.

Please reach out to us client.relations@501fx.com so we can look into the matter and provide the appropriate support.

We look forward to hearing from you.

Kind Regards,
501FX Client Relations

Rated 5 out of 5 stars

Me being a novice to this

Me being a novice to this, Ruby has been very helpful and patient, so far it has been a good experience and seems to be going well 😊.

March 30, 2026
Unprompted review
501fx logo

Reply from 501fx

Hello Richard,

Thank you for your fantastic 5-star review! ⭐⭐⭐⭐⭐

We’re so pleased to hear that you had such a great experience with 501fx.

Delivering excellent service and support is our top priority, and it’s feedback like yours that motivates us to keep doing our best.

We look forward to continuing to support you and ensuring your experience with us remains positive and rewarding.

Kind Regards,
501fx Client Relations

Rated 1 out of 5 stars

Testing the withdrawal procedure...

So, like the reviewer below, I too have put in a withdrawal request. Based on their good experience, hopefully I will also get my funds in the 10 days or so that it takes to process! Extra stars if it does!!

30/03/26: 501FX called today and we had a good discussion and clarification around my withdrawal request - no worries.

02/04/26: 501FX called... Seemed to be surprised I'd asked to withdraw my funds "oh, will get someone to reach out to you" - er, left hand - right hand?

08/04/2026: 501FX have cancelled my withdrawal request for $1147, no reason given but obviously they had NO intention of giving me my money (which I would have had to give to my bank any way - see below)

These people truly are scammers...

- my bank certainly agree and have now refunded all the money I deposited
- the FCA agree and say they are trading illegally so will be investigated
- their 'regulation authority' in the Comoros Islands is worthless (so they can keep money with impunity)
- their registered offices in Iceland are the well known haunt of scammers and hackers

DO YOUR DUE DILIGENCE - it's all out there on the web, easy enough to find.

No doubt this review will be blocked by 501FX as being harmful or illegal - but I'm taking a screenshot anyway.

Good luck if you've still got money with them!

12/04/26 - Another withdrawal request put in - let's see if 501FX cancel this one too?

15/04/26 - 501FX 'called' today. I say called.. they checked who I was then put the phone down! Ace communicators! Still, at least my latest withdrawal still says pending.

March 27, 2026
Unprompted review
501fx logo

Reply from 501fx

Hello Richard,

Thank you for your 3-star review! ⭐⭐⭐

We appreciate you sharing your experience and understand that awaiting a withdrawal can feel uncertain.

Our team works to process all requests as efficiently as possible, and we are confident you will have a smooth outcome. If you need any updates or assistance during the process, please feel free to reach out to us.

We look forward to continuing to support you and ensuring your experience with us remains positive and rewarding.

Kind Regards,
501fx Client Relations

Rated 1 out of 5 stars

Absolutely the worst company ever

27/3 I have now emailed you AGAIN following you're reply. I requested you stop harassing me and bombarding me with calls!

Absolutely the worst company ever. I made a tentative enquiry and have since been spammed by countless phone calls from a variety of numbers starting with 07441. I have blocked every single one and still they keep calling. I emailed tham and told them to cancel my account and told them they'd be reported to GDPR and the police for stalking and harrassment. DO NOT EVER DEAL WITH THEM.

March 26, 2026
Unprompted review
501fx logo

Reply from 501fx

Hello Josephine,

We’re sorry to see your review and would like to better understand your experience. Your feedback is important to us, and we’d appreciate the opportunity to address any concerns you may have.

Please reach out to us client.relations@501fx.com so we can look into the matter and provide the appropriate support.

We look forward to hearing from you.

Kind Regards,
501FX Client Relations

Rated 5 out of 5 stars

I am very pleased how patient my…

I am very pleased how patient my account manager Melvin Dyer s , he has treated the whole situation great.

March 24, 2026
Unprompted review
501fx logo

Reply from 501fx

Hello Lee,

Thank you for your fantastic 5-star review! ⭐⭐⭐⭐⭐

We’re so pleased to hear that you had such a great experience with 501fx.

Delivering excellent service and support is our top priority, and it’s feedback like yours that motivates us to keep doing our best.

We look forward to continuing to support you and ensuring your experience with us remains positive and rewarding.

Kind Regards,
501fx Client Relations

Rated 1 out of 5 stars

501fx is a SCAM they will not pay up

501fx is a SCAM they will not pay up. Please don't fall for it.

Having seen an ad for 501fx I made a tentative inquiry, and within a few minuets I received my first call, of many. Having spoken to the guy I decided to make my first deposit, the minimum required. For the next day or two all was going fine. I was assigned an account manager, Rachel Levi, who would talk me through various trading options. And to my surprise I actually made some profit. It was then that the hard sell began, constantly advised to increase my investment. Being sceptical I refused, saying that I would like to see how I could withdraw some funds first before I invested more. This was done very swiftly, on the same day. I was by now receiving 5, 6 or more calls a day, telling me that the more I invested the more profit I would make. Well I still refused as something was not sitting right with me. By now I had made more profit but had decided that this wasn't for me and the constant requests to invest more made me decide to withdraw all of my funds, about $500. I made the request. After about a week of having heard no news I contacted 501fx and was told, as stated in their T&C's this process could take between 5-10 working days, On day 9 I once again contacted 501fx and was again told the 5-10 working days rule still applied.
On day 11 I made contact yet again, but was now told an email had been sent, which I never received. It all just felt that this was a delaying tactic.

An Update. Just to be clear, Rachel Levi was never the problem, her advice and handling of my account was very professional and well managed.

My problem was with the withdrawal process and the lack of support.

But since posting this review hey presto things have been sorted.

March 24, 2026
Unprompted review
501fx logo

Reply from 501fx

Hello Nick,

We’re sorry to see your review and would like to better understand your experience. Your feedback is important to us, and we’d appreciate the opportunity to address any concerns you may have.

Please reach out to us client.relations@501fx.com so we can look into the matter and provide the appropriate support.

We look forward to hearing from you.

Kind Regards,
501FX Client Relations

Rated 5 out of 5 stars

I have been assigned Vincent as my…

I have been assigned Vincent as my manager and we are getting on great so far, thank Vincent.

March 23, 2026
Unprompted review
501fx logo

Reply from 501fx

Hello Leggy,

Thank you for your 5-star review! ⭐⭐⭐⭐⭐ We’re so pleased to hear that you are having a great experience working with Vincent.

Providing supportive and professional account management is very important to us, and it is wonderful to know things are going well so far.

We look forward to continuing to support you and ensuring your experience with us remains positive and rewarding.

Kind Regards,
501fx Client Relations

Rated 5 out of 5 stars

Oliver has been brilliant from the…

Oliver has been brilliant from the start directing me in all ways. Still a lot to learn but am sure with his patience I will get there

March 20, 2026
Unprompted review
501fx logo

Reply from 501fx

Hello Andrew,

Thank you for your 5-star review! ⭐⭐⭐⭐⭐ We’re very pleased to hear that you found our procedures simple and easy to understand.

Making the process clear and accessible for every client is a key priority for us, so it is great to know you had a positive experience with 501fx.

We look forward to continuing to support you and ensuring your experience remains smooth and rewarding.

Kind Regards,
501fx Client Relations

Rated 5 out of 5 stars

Fabulous support

Fabulous support, Rachel has worked so fast to increase my understanding ! Also made me promise to spend my first profits on myself ( Chanel incoming) thanks Rachel you’ve brightened up my Friday let’s see how the snakes and ladders develop later!

March 20, 2026
Unprompted review
501fx logo

Reply from 501fx

Hello Sarah,

Thank you for your 5-star review! ⭐⭐⭐⭐⭐ We’re very pleased to hear that you found our procedures simple and easy to understand.

Making the process clear and accessible for every client is a key priority for us, so it is great to know you had a positive experience with 501fx.

We look forward to continuing to support you and ensuring your experience remains smooth and rewarding.

Kind Regards,
501fx Client Relations

Rated 5 out of 5 stars

They made it very simple to understand…

They made it very simple to understand the procedures even for a self confessed audited.

March 12, 2026
Unprompted review
501fx logo

Reply from 501fx

Hello Andrew,

Thank you for your 5-star review! ⭐⭐⭐⭐⭐ We’re very pleased to hear that you found our procedures simple and easy to understand.

Making the process clear and accessible for every client is a key priority for us, so it is great to know you had a positive experience with 501fx.

We look forward to continuing to support you and ensuring your experience remains smooth and rewarding.

Kind Regards,
501fx Client Relations

Rated 4 out of 5 stars

Fantastic company

It was by chance that I came across this company. I believe in synchronicity. I was thinking about investing in forex. I started reading a book on investing. Had a phone call with the representative. We got on very well but there was always a bit of "is this a legitimate company" on my behalf. It is very important to have a good relationship with the person you are dealing with. You are trusting your money with this person.
I must say that I have been making money in a very short time. I tread very carefully. That is how I work, until I get comfortable with taking the next step. There was never ANY pressure from the person for me to invest more money. It was always a suggestion to invest more money.
Everyday we had a meeting and discussed what we were going to invest in. A very experienced person. Up to date with what is happening in the markets.
If you ever want to invest with 501fx, I would recommend the person I am working with. Name is withheld due to data protection.

March 19, 2026
Unprompted review
501fx logo

Reply from 501fx

Hello Kelvin,

Thank you for your 4-star review! ⭐⭐⭐⭐ We’re so pleased to hear that you had good experience with 501fx.

Delivering excellent service and support is our top priority, and it’s feedback like yours that motivates us to keep doing our best.

We look forward to continuing to support you and ensuring your experience with us remains positive and rewarding.

Kind Regards,
501fx Client Relations

Rated 4 out of 5 stars

New to actually trading

New to actually trading.
Andy Nelsen has been a great help.

March 18, 2026
Unprompted review
501fx logo

Reply from 501fx

Hello Michael,

Thank you for your 4-star review! ⭐⭐⭐⭐ We’re so pleased to hear that you had good experience with 501fx.

Delivering excellent service and support is our top priority, and it’s feedback like yours that motivates us to keep doing our best.

We look forward to continuing to support you and ensuring your experience with us remains positive and rewarding.

Kind Regards,
501fx Client Relations

Rated 5 out of 5 stars

Very honest very good helpful full…

Very honest very good helpful full withdrawal system works perfect acetal very happy with the company

March 18, 2026
Unprompted review
501fx logo

Reply from 501fx

Hello Justin,

Thank you for your fantastic 5-star review! ⭐⭐⭐⭐⭐

We’re so pleased to hear that you had such a great experience with 501fx.

Delivering excellent service and support is our top priority, and it’s feedback like yours that motivates us to keep doing our best.

We look forward to continuing to support you and ensuring your experience with us remains positive and rewarding.

Kind Regards,
501fx Client Relations

Rated 1 out of 5 stars

It's being a learning process so far!

Update: My assigned account manager became someone who felt it okay to address me as though it was a child he was dealing with in a very commanding and authoritative manner!
Another thing is, I noticed he never called me from the same number! It was a completely different number every single time, with the only way to identify it was him from the first 5 numbers after the +44.
Basically insisted I take out a loan in my name to help me get 7.6% interest every month when I deposit money into their savings account!
He wanted a screenshare to watch me enter my financial details into Experian.
This is when I decided it was time to no longer keep condoning such manner of treatment.
When I refused to go ahead with this suggestion, he said this is a Nigerian trait! As other Nigerian customers also refused to go ahead with this suggestion and the reason people still have financial problems.
After withdrawing my first amount, I've now tried to take back my remaining funds, however he had added in a credit claiming my initial investment of $250 was absolutely nothing because I came with the intention to only try out their platform being recommended by a dear friend who was also curious about their platform and how it works.
Even if an investment is $5 it's still off the back of hard work I've put in!!
I have traded with only £400 with UK based trading platforms and received no pressure to increase my investment amount and made a profit of £120 before having to also close this account and got all my money back without any T&C's stopping this whatsoever!!!
Even the review I wrote initially which I've now removed, I had to do while he insisted to watch on screenshare him and also tried to dictate to me what I should write except when I pushed back.
So, please take any other review with a huge pinch of salt as you don't know if they were also coerced into writing those reviews.
I've done more digging and discovered this company is registered in the Island of Comoros.
This makes it a challenge to chase any issues through any ombudsman process if you don't reside in that place!!

As it stands, I advise ANYBODY thinking about using this platform to AVOID SERIOUSLY!

March 18, 2026
Unprompted review
501fx logo

Reply from 501fx

Hello Samuel ,

We’re sorry to see your review and would like to better understand your experience. Your feedback is important to us, and we’d appreciate the opportunity to address any concerns you may have.

Please reach out to us client.relations@501fx.com so we can look into the matter and provide the appropriate support.

We look forward to hearing from you.

Kind Regards,
501FX Client Relations

Rated 5 out of 5 stars

Customer Support

My account manager Oliver has been very helpful to me

March 18, 2026
Unprompted review
501fx logo

Reply from 501fx

Hello Valerie,

Thank you for your fantastic 5-star review! ⭐⭐⭐⭐⭐

We’re so pleased to hear that you had such a great experience with 501fx.

Delivering excellent service and support is our top priority, and it’s feedback like yours that motivates us to keep doing our best.

We look forward to continuing to support you and ensuring your experience with us remains positive and rewarding.

Kind Regards,
501fx Client Relations

Rated 5 out of 5 stars

incredibly patient and helpful

Andy is incredibly patient and helpful. Jumping between screens and checking my progress is made easy by his approach.

March 18, 2026
Unprompted review
501fx logo

Reply from 501fx

Hello Alec,

Thank you for your fantastic 5-star review! ⭐⭐⭐⭐⭐

We’re so pleased to hear that you had such a great experience with 501fx.

Delivering excellent service and support is our top priority, and it’s feedback like yours that motivates us to keep doing our best.

We look forward to continuing to support you and ensuring your experience with us remains positive and rewarding.

Kind Regards,
501fx Client Relations

Rated 5 out of 5 stars

Highly Recommend John Miller!

I've been working with John Miller for about 3 years now. Great guy and very patient with me. I've been able to pay off my mortgage and all the credit debt I had when I started, I don't know where I'd be without him!

March 17, 2026
Unprompted review
501fx logo

Reply from 501fx

Hello Derrick,

Thank you for your fantastic 5-star review! ⭐⭐⭐⭐⭐

We’re so pleased to hear that you had such a great experience with 501fx.

Delivering excellent service and support is our top priority, and it’s feedback like yours that motivates us to keep doing our best.

We look forward to continuing to support you and ensuring your experience with us remains positive and rewarding.

Kind Regards,
501fx Client Relations

Rated 1 out of 5 stars

Harassing non stop high pressure calls

Harassing non stop high pressure calls. I've no idea where they got my info from but they wont stop calling.
Had at least 4 calls per day for the last 2 months.

March 13, 2026
Unprompted review
501fx logo

Reply from 501fx

Hello,

We’re sorry to see your review. After checking our records, we were unable to locate you as a customer.

If you believe this is an error, please provide us with more information so we can help locate your account. Otherwise, we kindly ask that you redirect your review to the correct company.

Best Regards,
501FX Client Relations

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