While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The brand seems to do not exist anymore. I wanted to buy accessories but the website doesn’t work. My rear light stopped to work whereas my bike is still guaranteed but the did not respond to my messages to cover this problem
Shocking experience the guy looked like he was on some kind of drugs. He was so aggressive and pretty terrifying. I think his name was Andrea or Andreas or something like that. How can someone like that work with sales? Not a good look for the company.
Just excelent! I've bought e-bike from them and it was great! Whenever i had issues with GPS(happened once) or motor(had once) they sent someone to take a look and fix the issue. Very responsive and reliable!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
