Deceptive staff and appalling service
I purchased some sandals advertised for use with Bunions. I used their sizing and ordered them. They took 2 months to arrive and then were scratched fans had glue on them. They also didn’t fit. My feet would not go into them as they were really narrow. Anyone with bunions, even mild ones, have wider feet. I emailed straight away to say they were damaged and they just kept saying they weren’t. It took 2 months of repeated emails for them to agree they were damaged. I told them from the start that they didn’t fit either and I wanted a refund. At no point did they say send back the damaged ones for a refund. They told me they could only send out new ones and indicated that I could send them back for a refund. They have now sent new ones and said that they don’t do refunds on good goods. Crap service, waste of money, lying staff. Deception is not customer service. I have been appalled.





