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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Customers frequently highlight the excellent customer service and the helpfulness of the staff. Many appreciate the quick responses and the professional, friendly demeanor of the support agents, noting that issues are often resolved efficiently. People also generally find the payment process reliable and trustworthy, with many reporting timely payouts. However, some people were dissatisfied with the payment process, mentioning instances where withdrawals were delayed, accounts were closed without clear reasons, or there were issues with payouts. A few other people also felt that the response time for email support was slow, and some experienced issues with account termination or technical glitches that were not promptly resolved.

What people talk about most

Customer service

Consumers generally express satisfaction with customer service. Many reviewers highlight the helpfulness and... See more

Payment

People report ambiguous experiences with payment. Many customers express significant frustration, citing... See more

Staff

Users describe positive interactions with staff. Many customers praise the support team for being... See more

Response time

Reviewers highlight ambiguous aspects of response times. While many customers praise the quick responses from... See more

Service

Clients share ambiguous opinions on service. Many reviewers report critical failures, unjustified account... See more

Based on these reviews

Rated 4 out of 5 stars

I just wanted to say thank you for the excellent support! Chat agent Miss Rohda was knowledgeable, polite and very helpful. She answered my questions clearly and made the whole experience smooth and... See more

Rated 5 out of 5 stars

Excited to announce that I've passed the 5ers High Stakes 60k Challenge Step 2. The experience was great and seamless. My funded account is currently undergoing activation process. I will be back to d... See more

Rated 5 out of 5 stars

After multiple experiences with 5ers , I can assure it's the best one out there , right from customer support to spreads to payouts everything. Love it. And spoke with lucian , he was kind and generou... See more

Rated 5 out of 5 stars

I had a technical problem with my account after passing the first stage of the evaluation process. I spoke to someone on live chat called Larry and he sorted the issue straight away. Tried other prop... See more


Company details


Contact info

3.4

Average

TrustScore 3.5 out of 5

159 reviews

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Rated 5 out of 5 stars

Highly recommended!My favorite prop firm by far!!

Have had a great experience with the 5ers for a few years now. Have made a few $K in withdrawals in that time.
I love you can scale up your account to $2million!
Stay within the written rules and you can trade your way and style.
Highly recommended the 5ers to use as your go to prop firm.

November 14, 2025
Unprompted review
Rated 1 out of 5 stars

Scam Firm

Took me 4 months to pass phase 1 & 2 with careful trading. I then passed and they offered me a 1:10 leverage account as well as other limiting risk factors and claimed I had used 'risky trading' without providing any evidence or rule breaks. Avoid like the plague.

October 21, 2025
Unprompted review
Rated 1 out of 5 stars

The 5%ers is a Total Scam — They Ban Profitable Traders to Avoid Paying!

I’m exposing The 5%ers for what they truly are — a prop firm scam that punishes success instead of rewarding it.

After trading with full discipline and consistency [Total payouts received $87K in just 5 months & one of my previous high stakes account scaled to $300K], I was building profits steadily — and instead of getting rewarded, they suddenly terminated my account with a false accusation of “copytrading.” Their so-called “proof” was that my account shared a similar IP address with someone else.
Seriously? In today’s world of shared networks, VPNs, and dynamic IPs, that’s their excuse to erase weeks of hard work and avoid a payout?

They didn’t show a single piece of real evidence. They didn’t even let me explain or defend myself.
The truth is simple — once you start making real profits, The 5%ers get scared.
They know paying consistent, skilled traders cuts into their business model, which mainly depends on selling endless evaluations to new traders who never reach payout.
The 5%ers love to market themselves as an “A-Book Prop Firm” — claiming that all trader accounts are connected directly to real market liquidity providers and that they make money only when traders win. In reality, The 5%ers operates exactly like a B-Book firm — they route most traders’ orders internally, take the opposite side of trades, and profit when traders lose.
If they were truly A-Book, they would never fear consistent profitable traders. But as soon as someone starts performing too well or reaching payout level, they terminate the account with fake excuses like “copytrading” or “IP connection.”

I was a consistent trader — I’ve scaled accounts before, I know how to manage risk, and they knew I could pull serious profits. So instead of paying, they looked for any random reason to label me as a “rule breaker” and shut me down.

And to make it worse — they refused to refund my evaluation fees after banning me without a single valid reason. That shows everything about their ethics (or lack thereof).

The 5%ers is not a trader-friendly firm — it’s a trader trap.

They’ll happily take your money for evaluations, but the moment you become profitable enough to withdraw a big payout, they’ll find a fake excuse to terminate you.

Traders, don’t waste your time and skills here. There are many honest prop firms out there — The 5%ers is NOT one of them.

I will expose this scam across every trading forum, community, and social platform until they stop exploiting traders and hiding behind fake “compliance reviews.”

October 13, 2025
Unprompted review
Rated 1 out of 5 stars

Best propfirm

This is the best prop firm among numerous platforms. I got my first withdrawal within 24 hours. Quick and a trustworthy platform.
P.s.(updated on 30/01/2026)
My last payout hold and account terminated without valid reason. They didnt send me any proof for rule violation.
They only saying i have done shared trading and coordinated trading.if i have done such a thing why are you not sending me the details about these activites.i have seen you people have send others the detailed evidence about their activities such as same trading patterns.why are you not sending me those?this is completely a false accusation.how can i trust you?my payout was around 20000dollars.now you are not paying me a single cent accusing me for a completely incorrect details.is this the way a reputable company act?where is the proof?plz send me proof if you want me to accept this.if you are going out of your funds as we all know currently(shared on social media)atleast give me a half of my payout.i have sacrificed alot for this achievment.why are you people doing like this to us.for coutries like ours dollars are very important.if i finalize my decision,
1.if you dont want me to spread this news every where plz send me the reliable detailed evidence about my above mentioning activities like you are sending for other people who are actually doing cordinated trading or shared trading
2.untill i get my whole payout or half of it or untill you proove me the things i have done i will not stop.i will tell every one and at every possible place about the reality of your company.its not public defamation.im not spreading false information.i will spread the truth for everyones safety.i will not let your company ruin poor traders' lives.because they are doing more than what you know for their success.i think rather than you guys taking legal actions against me to public defamation,i should take legal actions against your company to looting my hard earned money.shame on you!
Plz provide me details about the things i have done.thats all.untill that i will not stop..)

October 9, 2025
Unprompted review
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Rated 5 out of 5 stars

Passed Step 2 Evaluation, awaiting activation

Excited to announce that I've passed the 5ers High Stakes 60k Challenge Step 2. The experience was great and seamless. My funded account is currently undergoing activation process. I will be back to detail my full experience with 5ers after my account is fully activated and functional. However, I must mention that their customer service is top notch. Thank you so much.

October 3, 2025
Unprompted review
Rated 1 out of 5 stars

cheated compny

mene 2 phase pass kar liya to bhi muje real aacount nahi diya.jab baat huva to bol rahe he kyc karavo kyc kiya to bol rahe he nahi chalega indian adharcard.....
pyment bhi refund nahi kar rahe he

October 1, 2025
Unprompted review
Rated 1 out of 5 stars

spreads are worst now even in zero…

spreads are worst now even in zero spread pairs..
many times happened that I set a order with 100 Sl, order actives at different price and sl changed to 120, when it hits sl then again extra slippage it cost me 135... i contacted support 5 times and they tell me same stories like slippage, Mt5 memory issue, even Tp is closing before my set price,,, they are giving us maximum loss and minimum reward from 1 month,, before that everything was perfect..

September 24, 2025
Unprompted review
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Rated 5 out of 5 stars

Customer Service

Customer Service, Dominic was really patient with my multiple questions and he gave satisfactory answers. Truly helpful.

September 15, 2025
Unprompted review
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Rated 5 out of 5 stars

After multiple experiences with 5ers

After multiple experiences with 5ers , I can assure it's the best one out there , right from customer support to spreads to payouts everything. Love it. And spoke with lucian , he was kind and generous in helping me in the best way possible.

September 9, 2025
Unprompted review
Rated 1 out of 5 stars

KYC Verification failed

I failed the KYC verification due to mismatch address from my ID and the enabled location where anyone could've accidentally opened it if they were not at home like idk ? at WORK?! I contacted support and they were so slow to fix this... I waited 4 days only to get an email that they didn't approve it and it's finalized and cannot be reopened. It says on my account hub that the verification is expired and I need to contact 5ers support to start a new verification. This is actually a lie then since they already finalized everything right? What a waste of time and money. I'd rather go back to FTMO or use a different prop firm instead.

September 7, 2025
Unprompted review
Rated 1 out of 5 stars

I purchased a 1-step challenge

I purchased a 1-step challenge. The daily pause was hit but my trades were not automatically closed out. I reached out to livechat and was told to not close the trades and I asked my balance to be restored to the daily pause level. I was told my case would be escalated. I got an email from this "escalated" team with nothing but a snapshot of my dashboard and an explanation of what the daily pause was. I reached out to livechat again and was told I would be escalated again and should hear within 2-3 hours. 7 hours past so I reached out again and was told "sorry it is the weekend now". I cant believe Im being made to jump through so many hoops to get my account restored and the lack of attention from customer service does NOT reflect the 5ers reputation.

September 4, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve had a great experience with The…

I’ve had a great experience with The 5%ers so far. The platform is professional, and their trading programs are well-structured for both beginners and advanced traders. The rules are clear, spreads are competitive, and execution speed is smooth. What I really appreciate is their transparency and fast support team — responses are quick and helpful whenever I have questions.

The scaling plan is also very attractive, allowing consistent traders to grow their accounts over time. Payouts have been reliable, and the whole process feels trustworthy. For anyone serious about trading and looking for a reputable prop firm, The 5%ers is definitely worth considering.

September 2, 2025
Unprompted review
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Rated 1 out of 5 stars

Scam

I passed phase 1 according to their profit target on the dashboard. I didn’t receive confirmation so I emailed them. I got the response to kindly refresh my dashboard. I do this and to my surprise they deducted 1.2% of my profits. I emailed them with screenshots of the proof, but they basically ignore me.

They also liquidated me by changing the spreads to about 4.5 pips in a second, without platforms like Tradingview showing high volatility at that time. To make matters worse, according to my trade history this happened 1 hour and 20 minutes into the future(!), which would be during rollover. That sounds like a complete scam to me.

August 11, 2025
Unprompted review
Rated 1 out of 5 stars

SPREADS ARE THE WORST, ZERO EDGE FOR YOUR PROFITABILITY

I just had a experience, I couldn't stop myself from posting this review,

account - bootcamp 25k
Phase - 1
Pair - Eurusd
Trade size - 1.20 lots
Leverage - 1:10
Time - Just after NY close

I opened a trade and it directly opened into -120 USD loss position

I haven't seen anything this fraudulent in any other American prop firm ever.

One can never become profitable with these kind of fraudsters running prop firms, no matter how disciplined you are.

Stay away mates, This world is doomed.

July 18, 2025
Unprompted review

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