Easy to use. Never used before guessing it’s an extension of wowcher. Advice more contact information to the vendor to confirm bookings. After confirming the order contact information was viewable but... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
A very easy to use website, a good variety of items to buy, from afternoon tea to a variety of different meals at restaurants near you, at a very reasonable price. There are plenty of weekends away... See more
Company replied
We had a great experience here recently. First time visited the restaurant. Very good and attentive service. The food was really good, especially the pizza! We took one star away because they didn’t h... See more
Company replied
Don’t really know how I managed to get the great deals I got but needless to say I’m excited about going out for dinner to the two restaurants I’ve picked at a fraction of the usual price. Reviews to... See more
Company replied
Company details
About https://www.5pm.co.uk/
Written by the company
Save up to 80% on deals in Scotland - From restaurants and beauty to entertainment and fitness, 5pm has hundreds of deals in your area (and beyond).
Make sure to check out 5pm for incredible new deals launching every day of the week!
Make sure to check out 5pm for incredible new deals launching every day of the week!
Contact info
United Kingdom
- 5pm.co.uk
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Reply from https://www.5pm.co.uk/
Thank you for your review! We’re glad to hear you enjoyed your experience and hope to continue
inspiring you with great deals.
Many thanks,
Wowcher Team
Great price for dining out and easy…
Great price for dining out and easy booking process.
April 21, 2026
Reply from https://www.5pm.co.uk/
Thank you for your review, we are very pleased to hear you are happy with the service you received.
Many Thanks
5PM
I love the deals
I love the deals. Good prices and a great selection. I just get confused and really need to focus when reading the information.
April 21, 2026
Reply from https://www.5pm.co.uk/
Thank you for your review, we appreciate the feedback and will relay it back to the appropriate team.
Many Thanks
5PM
Good information about the product and…
Good information about the product and a very good price
April 18, 2026
Reply from https://www.5pm.co.uk/
Thank you for taking the time to write us a review. We are pleased to hear you’ve had a great
experience!
Many Thanks
5PM
Reply from https://www.5pm.co.uk/
Thank you for your review, we are very pleased to hear you are happy with the service you received.
Many Thanks
5PM
Order error and wowcher response!
Made a mistake by duplicating an order and paying for them. Contacted wowcher and was very pleased with their response, both timewise and outcome. They very quickly agreed to refund 1 of the orders and advised me on the way to redeem my voucher item.
Excellent service! 😊
April 16, 2026
Reply from https://www.5pm.co.uk/
Thank you for your review, we are very pleased to hear you are happy with the service you received.
Many Thanks
5PM
Reply from https://www.5pm.co.uk/
Thank you for taking the time to review your experience using Wowcher. We are delighted to hear you are satisfied with our service and will be sure to pass on this feedback!
Many Thanks
5PM
Reply from https://www.5pm.co.uk/
Thank you for your review, we are very pleased to hear you are happy with the service you received.
Many Thanks
5PM
It was easy enough to access offer and…
It was easy enough to access offer and understand the conditions but after receiving message to confirm and call hotel staff member said no availability for chosen dates even though they were in website arranged alternative dates
April 15, 2026
Reply from https://www.5pm.co.uk/
Thank you for your feedback,
I'm sorry to hear of your experience, we will get back to you through email.
Kind regards
5PM
Don’t really know how I managed to get…
Don’t really know how I managed to get the great deals I got but needless to say I’m excited about going out for dinner to the two restaurants I’ve picked at a fraction of the usual price. Reviews to follow 🤞🏼
April 15, 2026
Reply from https://www.5pm.co.uk/
Thank you for taking the time to write us a review. We are pleased to hear you’ve had a great
experience!
Many Thanks
5PM
I am appreciated the team listening to…
I am appreciated the team listening to my concerns and always have a fantastic deal to let me know save me time shopping around
April 16, 2026
Reply from https://www.5pm.co.uk/
Thank you for taking the time to review your experience using Wowcher. We are delighted to hear you are satisfied with our service and will be sure to pass on this feedback!
Many Thanks
5PM
So quick and easy I bought it as a gift
April 16, 2026
Reply from https://www.5pm.co.uk/
Thank you for your review, we are very pleased to hear you are happy with the service you received.
Many Thanks
5PM
Reply from https://www.5pm.co.uk/
Thank you for your review, we are very pleased to hear you are happy with the service you received.
Many Thanks
5PM
It's nice that you helping out but it…
It's nice that you helping out but it would be nicer if you helped poor country
April 15, 2026
Reply from https://www.5pm.co.uk/
Thanks for taking the time to leave your review. We really appreciate your feedback and will make sure it gets passed on to the right team.
Many thanks,
5PM
Bought a 5pm 3 course meal and a glass…
Bought a 5pm 3 course meal and a glass of wine for Rumi. Lovely restaurant, attentive staff and nice food. Staff were very friendly and we didn't wait to be seated or to take our orders. Would visit again as very nice and reasonable price for what you received.
April 13, 2026
Reply from https://www.5pm.co.uk/
Thank you for taking the time to write us a review. We are pleased to hear you’ve had a great
experience!
Many Thanks
5PM
Easy to book
April 13, 2026
Reply from https://www.5pm.co.uk/
Thank you for your review, we are very pleased to hear you are happy with the service you received.
Many Thanks
5PM
Extremely difficult to cancel – no replies, no proper free contact options
Attempted to cancel a hotel voucher purchase but found it extremely difficult to do so due to the lack of proper contact options.
There is no standard email or phone support available — only WhatsApp (which I do not use for privacy reasons) or postal contact, which incurs cost and delay. This creates an unnecessary barrier to something that should be straightforward.
To try and resolve this, I sent cancellation notices to two relevant email addresses associated with the business. Neither received any response.
Wowcher have now replied to this review asking for more information, however there is still no accessible way to provide this without using WhatsApp or paid post, which I have already explained is not acceptable.
Instead of being able to properly cancel or even receive acknowledgement, I am now simply being encouraged to use the voucher before it expires.
This is not a reasonable or transparent customer process. Consumers should not have to jump through hoops or incur additional cost just to exercise basic cancellation rights.
For clarity, this relates to Order 51263741 and a cancellation request already submitted.
I remain open to resolving this promptly if Wowcher provide a normal email contact or confirm a refund.
February 12, 2026
Unprompted review
Reply from https://www.5pm.co.uk/
Thank you for your feedback,
I'm sorry to hear of your experience. If you can provide more information, we will be more than happy
to assist further.
Kind regards
Wowcher
Lovely food and very nice staff
April 12, 2026
Reply from https://www.5pm.co.uk/
Thank you for your review, we are very pleased to hear you are happy with the service you received.
Many Thanks
Wowcher
I pressed the wrong button to book a…
I pressed the wrong button to book a table and the person in reservations booked the table for afternoon tea for me
April 11, 2026
Reply from https://www.5pm.co.uk/
Thank you for your review, we are very pleased to hear you are happy with the service you received.
Many Thanks
Wowcher
Reply from https://www.5pm.co.uk/
Thank you for your review, we appreciate the feedback and will relay it back to the appropriate team.
Many Thanks
5PM
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