5starfuels Reviews 5

TrustScore 3 out of 5

3.1

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3.1

Average

TrustScore 3 out of 5

5 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

This is a TERRIBLE service...no contact…

This is a terrible service...no contact tel no..all done by email..
Ppl on emailing duties dont even sign off with their name..I had to ask them to at least place a name on end of emails..
I know it says email only on www but actually it just doesnt suit oil delivery..There is no home address on website...Curran Oil are a sister company but they do not have a contact tel no. for 5STAR FUELS.

I WOULD NEVER USE THIS COMPANY AGAIN.!!

TOOK 4 DAYS FROM ORDERING TO DELIVERY !!

February 7, 2026
Unprompted review
Rated 1 out of 5 stars

Dodgy ethics

Exactly the same as Marie(previous reviewer) experience and I was only 67 litres short despite having spare drums. Actual price for 1000 litres and 500 litres was the same so no excuse there. More interesting actual delivery was by Currans. Here's a Top idea... order half you need and make them come out twice at their expense.......or order with more open company as it says no where in the website about shortfall despite 'ChespestOil' saying read them.

March 8, 2025
Unprompted review
Rated 1 out of 5 stars

Where is my delivery

Where is my delivery, I put in an order 6DAYS ago!!?? I'm still waiting!

January 17, 2025
Unprompted review
5starfuels logo

Reply from 5starfuels

Hi Gathura, Your oil was delivered on the 15/01/25 @ 16.26pm. 5Star Fuels

Rated 1 out of 5 stars

AVOID 5 STAR FUELS…

Please avoid this Company as it appears to be a Scam. 5 Star Fuels are owned by Curran Oils. I ordered 1000 litres of oil from this company as they had the most competitive rate. The tank would only take 870 litres so I asked for a refund of difference. Although on their website there is no mention of a penalty (in fact their Terms & Conditions were in Latin until I informed them of same and they changed it), they overcharged me by €118.90 and said they will only refund €97.20. This is working out at 94 cent a litre instead of 91 cent, a more expensive rate than if I bought 500 litres from them. I will be taking this further. STAY WELL CLEAR OF THIS ONLINE COMPANY - GO WITH SOMEONE YOU CAN TRUST !! NOTICE THEY DON'T MENTION PENALTY ON THEIR WEBSITE. USE CERTA 805.75 Plus 402 Tesco points.

November 11, 2024
Unprompted review
5starfuels logo

Reply from 5starfuels

Hi Marie,
Thank you for your review, and for letting everyone know that we were the best value online, in your area for 500 and 1000 Litres.
These amounts along with 300Litres are the amounts that oil companies give Special Offer prices on.
Your delivery of 870ltrs (all your tank would hold) cost € 817.80. We looked at a cost comparison with our 5 nearest competitors online who would have charged you €842.81, €839.83, €837.37 and €826.50, respectively and the other site was down for maintenance.
So, we were spot on for value there as well!
Your review is a perfect and timely reminder to customers to only order a quantity that will fit in their tank. This way they will be able to avail of the best offer that suits their needs.
If you order 1000ltrs but cannot take 1000ltrs you will not get the 1000ltr rate – makes sense!
Marie ordered on 11th November @22.30 and received her delivery on the following day.
This will not be possible as we move forward into the colder weather and nearer to Christmas.
For any further information please contact us on info@5starfuel.ie. The Curran Oil office do not deal with our customers.
So another timely reminder ORDER EARLY FOR THE CHRISTMAS SEASON!

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