First order of document folders was fine. Second time the same product code showed a different size. I phoned to check. She phoned back and said they would fit and the website dimensions were wrong. O... See more
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I've ordered 5Star labels from Amazon marketplace quite a few times. I trust 5Star labels. They print well, they stick to my parcels without falling off, and they feed through my printer without prob... See more
Company replied
Brilliant service and good price. Having been let down by another supplier who had not dispatched my order over a week after placing it I got in touch with 5 star who could supply the goods I needed.... See more
Company replied
Excellent, rapid service and decent prices too. The packaging arrived damaged, but that's not the seller's fault - it would have been easily good enough normally, but the courier seems to have selecte... See more
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Company details
- Office Supplies Store
- Office Accessories Wholesaler
- Office Equipment Supplier
- Office Furniture Store
- Office Supply Store
- Office Supply Wholesaler
Written by the company
Any reviews prior to 09/01/2026 relating to 5staroffice.net are about a site previously owned by us. All Star Office is the online brand owned and operated by Warrens Office, a multi-channel office supplies group delivering office supplies and services across the United Kingdom on a next working day basis. Our mission is to help save companies, organisations, and government bodies as well as schools and colleges significant amounts of money on their office supplies expenditure. We do this in a number of ways starting with price and we are here to help you make ordering office supplies as easy as possible in our new working world. We are open from 8.30am in the morning to 5.30pm in the evening on weekdays and our freephone number is 0800 652 0685 .
Contact info
Unit 1 Moorside Point Moorside Road Winchester Hampshire, SO23 7RX, Winchester, United Kingdom
- 0800 652 0685
- support@allstaroffice.net
- 5staroffice.net
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Reply from All Star Office
Same product code but a different size-promised refund not received
First order of document folders was fine. Second time the same product code showed a different size. I phoned to check. She phoned back and said they would fit and the website dimensions were wrong. Order arrived - they didn’t fit 20mm wider than what I was promised. Phoned again they promised to refund but no refund received! Can’t find A4 sized folders anywhere now.

Reply from All Star Office

Reply from All Star Office
Product was way smaller than implied
Product was way smaller than implied. Process of return was difficult. Still waiting for my refund.
Replacement Cartridges
Excellent service and very quick delivery, would highly recommend.

Reply from All Star Office
Vey poor packaging and delivery
Vey poor packaging and delivery, UPS are the worst.
Disappointed with 5 Star, no response to emails.
Shame as the products when they arrive intact are good.
Very Poor
Very Poor - I have always had a problem in having the correct product delivered to me ,
This time i had already placed my order , received the wrong product . This delayed my stock intake of refilling my office supplies and I have ran out of water in office. Customer service do try to help by refunding the money , which in actual fact does not help .

Reply from All Star Office
Very fast delivery
Very fast delivery
Very lovely man delivered. He was very polite and took the time of day to say hello properly. I would highly recommend this company and the delivery man to anyone

Reply from All Star Office
5 Star have always been a good supplier…
5 Star have always been a good supplier to me with out the flaff & fuss

Reply from All Star Office

Reply from All Star Office

Reply from All Star Office
A quick and responsive delovery
Excellent Products and Customer…
Excellent Products and Customer Service. I ordered the wrong size and couldn't be more helpful. Definitely shop again

Reply from All Star Office
Easy to order & Great prices
Easy to order regardless of having an account or not and very good prices

Reply from All Star Office
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