I was extremely skeptical in purchasing from you guys. My order finally arrived after 2 1/2 months of waiting, communication with you guys was extremely difficult, but After all the piece I purchased... See more
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Review summary
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Reviews shaping this summary
Absolutely stunning piece! I bought this to add some shine to my outfits for social dancing, and it is perfect. It catches the light beautifully every time I turn, giving that perfect 'ice' effect wit... See more
Company replied
Had a small sizing issue and the exchange process was painless, prepaid label, fast turnaround, no fees. I even got a little bonus when I do exchange to cover for more expensive piece. That's how it s... See more
Company replied
Had to wait awhile for my Vintage Cross tennis chain to be available, soon as it was by a ping from my notification, I swooped it; and some Moissanite stud earrings up!! A very classy and stylish... See more
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Company details
- #93 of 142 best companies in Jewelry Store
Written by the company
We are the purveyors of unique designer gold jewelry and accessories. Each piece you see has been meticulously designed to ensure it meets our strict standards of style and quality.
Contact info
811 Wilshire Boulevard, 90017, Los Angeles, United States
- contactus@6ixice.com
- 6ixice.com
4.2
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 60% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My chain wasn’t worth the hype
Took 6 weeks which was long it is not blinging like I thought it would be looks dull the baguettes look dull to me the 3 mm Cuban link is very small I didn’t know it would be that small it’s just ok like I said no shine at all I was looking for a shiny piece
April 2, 2026
Unprompted review
Reply from 6 ICE
Hey Nisha,
Thanks so much for your feedback. Our made-to-order pieces are carefully handcrafted by our jewellers, so they take a bit of time, which is noted on the product pages. The design you've mentioned is real gold-plated and stone-free, giving it a subtler shine. If you’re looking for something bigger and with more sparkle, we’d highly recommend checking out our 5mm Prong Cuban Chain right here: https://6ixice.com/products/5mm-diamond-prong-cuban-chain-white-gold?_pos=1&_psq=5mm+iced+&_ss=e&_v=1.0
We’ve also reached out via Trustpilot and would love the chance to make your experience even better once we hear back from you.
6 ICE Team
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10/10
The quality is amazing, looks even better in person😍
It ships out pretty fast as well, definitely would recommend purchasing!
April 1, 2026
Reply from 6 ICE
Hey KayyKayy,
Thanks for your review. We’re thrilled to hear that the piece exceeded your expectations in person — that’s exactly what we aim for. We're so glad the shipping speed hit the mark as well. Your recommendation truly means a lot to us, and we can’t wait to have you back for more pieces soon.
6 ICE Team
Do not ever buy from this company if…
Do not ever buy from this company if you want what you ask for! They have the worst customer service as well and if you need to make a return they do everything to not refund your money!
April 3, 2026
Unprompted review
Clover necklace
I purchased the lab necklace hoping it would be worth it for the quality. It doesn't disappoint. It did take a very long time to receive and i had to ask 3 different times for updates. Overall i think the quality is very good the box and pouch in arrived with is also very nice and i would definitely recommend.
April 3, 2026
Unprompted review
Reply from 6 ICE
Hey Mrs Olshan,
Thanks for sharing your experience. We’re thrilled to hear you’re enjoying your Clover necklace and that the box and pouch added a little extra joy. We truly appreciate your patience while your made-to-order piece was being crafted. Your recommendation means a lot to us, and we hope your necklace continues to bring a smile every time you wear it.
6 ICE Team
Reply from 6 ICE
Hey Wanda,
Thanks for your review. We’re thrilled to hear that you feel supported here—it means a lot to us. We truly appreciate your support, and always here if you need anything else.
6 ICE Team
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Highly recommend.
I purchased the 2mm Tennis Chain & Bracelet Bundle along with a Freshwater Pearl Chain. I received the Jewelry Cleaning Cloth and a free secret chain as gifts.
Excellent quality. Highly recommend.
March 30, 2026
Unprompted review
Reply from 6 ICE
Hey Dan,
Thanks for your review. We’re thrilled to hear that you’re loving your 2mm Tennis Chain & Bracelet Bundle and Freshwater Pearl Chain. It’s great to know the extra touches—the Jewelry Cleaning Cloth and secret chain—made your experience even more special. We really appreciate your recommendation and can’t wait to have you back for more.
6 ICE Team
Très satisfait
Déjà passé au moins 5 4 commandes au fil du temps avec 6ICE. Très satisfait en général.
March 22, 2026
Unprompted review
Reply from 6 ICE
Bonjour David,
Merci beaucoup pour votre fidélité. Nous sommes ravis que vos commandes 6 ICE vous plaisent et espérons que votre prochaine bague en moissanite vous impressionnera encore plus.
6 ICE Team
Customer Service
I already had a 6 Ice Cuban that I loved and rocked everyday! It had became dull and faded. They honored their warranty and swapped me out with a brand new one. Just paid for shipping. Now I’m back to shining and rock’em the dawg collar everyday!
March 9, 2026
Unprompted review
Reply from 6 ICE
Hey Austin,
Thanks for your review. We’re thrilled to hear our team could turn your experience into a positive one. We always strive to make sure our pieces keep shining so you can enjoy them to the fullest. Thanks for trusting 6 ICE — we’re here for you anytime.
6 ICE Team
At first I thought i got scammed but it…
At first I thought i got scammed but it finally showed up and loved it thank you 6ice❤️💯
March 21, 2026
Unprompted review
Reply from 6 ICE
Hey AD,
Thanks for sharing your experience. We totally get how worrying it can be when a package takes its time, but we’re so glad it finally arrived and that you’re loving it. If you ever need anything at all, we're always here for you.
6 ICE Team
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Great chain, Clasp ahhh
Chain arrived very quickly. Wrapped and secured almost too good I couldn’t even get it out of the protection. Chain is very nice, but the clap is horrible.
March 18, 2026
Unprompted review
Reply from 6 ICE
Hey Scott,
Thanks for your review. We’re glad your chain arrived quickly and safely, and that you like it overall. We’re sorry the clasp didn’t meet your expectations. We’ve reached out via Trustpilot to get more details and would love the opportunity to help with any concerns you have.
6 ICE Team
Reply from 6 ICE
Hey Reynaldo,
Thanks for your review. We're glad to hear that it turned out even better than expected —that’s exactly what we aim for. Appreciate you trusting 6 ICE, and we’re always here if you need anything.
6 ICE Team
Reply from 6 ICE
Hey Joey,
Thanks for your review. We’re glad everything met your expectations and came through just right. Thanks again for your trust and support — enjoy your 6 ICE jewelry.
6 ICE Team
Was very surprised with quality of the…
Was very surprised with quality of the piece I just hope it last but overall a great chain at a great price
March 18, 2026
Unprompted review
Reply from 6 ICE
Hey Marvin,
Thanks for your feedback. We’re delighted to hear you’re enjoying the quality of your jewelry. Each piece is crafted with care to last, so we’re confident it will be a part of your collection for years to come. We truly appreciate your trust and support — enjoy your 6 ICE jewelry.
6 ICE Team
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Reply from 6 ICE
Hey Tony,
Thanks for your review. We're thrilled to hear you’re happy with your experience and that our team could help. We truly appreciate your support and can't wait to have you back for more pieces soon.
6 ICE Team
Refund
I ways able to get a get a refund so I could get a new neckless, not received yet.
March 18, 2026
Unprompted review
Reply from 6 ICE
Hey Curtis,
Thanks for your review. We're glad to hear that our team assisted you with a refund for a new necklace. We tulry appreciate your support, and always here if you need anything else.
6 ICE Team
Highly recommend!!!!!
Had an issue with a chain and was able to return it for store credit. They helped me with the whole process ,kept contact and we're very accommodating. I have a few other pieces that I love. The beauty and shine are unreal !!!! Great site to pick up some very nice pieces to elevate your jewelry game. Great prices and great people to deal with. I highly recommend 👌
March 17, 2026
Unprompted review
Reply from 6 ICE
Hey Shawn,
Thanks for your review. We’re thrilled we could help with your return and that you’re loving your pieces. Your support and recommendation mean a lot to us. Enjoy your 6 ICE jewelry, and we’re always here if you need anything else.
6 ICE Team
Satisfied purchaser!
My package arrived very quickly, and I was so satisfied with the purchase. The necklace is absolutely beautiful and it’s glisteninggggg.
March 14, 2026
Unprompted review
Reply from 6 ICE
Hey Abs,
Thanks for your review. We’re so happy to hear your package arrived quickly and that you’re happy with your necklace. We truly appreciate your support — enjoy your 6 ICE jewelry.
6 ICE Team
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You sent me the wrong piece
You sent me the wrong piece . I need to return it for the correct piece that I wanted but you’re return page won’t allow to choose the piece I actually bought .
March 10, 2026
Unprompted review
Very nice but not for me I’m not as…
Very nice but not for me I’m not as hype and don’t like attention as much but is beautiful jewelry
March 6, 2026
Unprompted review
Reply from 6 ICE
Hey Troy,
Thanks for your feedback. We completely understand that personal style can vary, and some of our pieces are designed to have a more eye-catching look. That said, we’re really glad to hear you found your 6 ICE jewelry beautiful. We truly appreciate your support and can’t wait to have you back for more pieces soon.
6 ICE Team
Best Costumer Service!!
I got my package with my "Iced Motif Chain 16-17" and "Iced Motif Bracelet 6-7" from 6 ice and I love it so much!!!! All thanks to their amazing costumer service they were able to come through clutch for me !!!! Much much appreciated!!
March 9, 2026
Unprompted review
Reply from 6 ICE
Hey Youssef,
Thanks for your review. We’re really glad to hear that your pieces arrived safely and that you’re loving them. Our team always aims to make the experience as smooth as possible, so we’re also happy we could come through for you when it mattered. Enjoy your 6 ICE jewelry, and we’re always here if you need anything else.
6 ICE Team
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