7-Locksmiths Reviews 238

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 239 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the prompt and efficient service, highlighting quick response times and the staff's professionalism. Many appreciate the clear communication regarding pricing and the overall positive user experience. However, some people were dissatisfied with the pricing, finding it expensive for the services rendered. A few other people also felt that the locksmith was rude or unprofessional, with one instance mentioning a locksmith who was dismissive and unwilling to complete the job.

What people talk about most

Service

Customers had positive experiences with service. Reviewers frequently praise the quick response times, with... See more

Staff

Consumers generally express satisfaction with the staff, highlighting their helpfulness, efficiency, and... See more

Response time

Reviewers mention positive feedback about response time. Customers frequently praise the quick response, with... See more

Price

Users describe positive interactions with price, often highlighting good or reasonable pricing for services.... See more

User experience

Customers consistently note positive experiences with user experience. Reviewers frequently mention that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very prompt reply initially and then turned up at arranged time and completed job in timely and efficient manner no complaints here. Would recommend highly

Company replied

Rated 5 out of 5 stars

The lock smith turned nearer straight away , he showed me his ID that I wanted to see , very friendly excellent work , he done a fantastic job , he explained everything he was doing .... See more

Company replied

Rated 5 out of 5 stars

From making a phone call, to the engineer arriving was unbelievable, approximately 1 hour. Very knowledgeable, and talked me through every detail of the repair, step by step. Professional and courteo... See more

Company replied

Rated 5 out of 5 stars

Excellent service and he telephoned prior to coming out to confirm that we were still expecting him ( we booked towards the end of the previous week as we would be away for a few days). Very pleasa... See more

Company replied


Company details

  1. Locksmith
  2. Emergency Locksmith Service
  3. Key Duplication Service
  4. Locks Supplier
  5. Repair Service
  6. Security Equipment Store

Written by the company

At 7-Locksmiths, we provide fast, reliable and professional locksmith services across Bristol and the surrounding areas. Whether you are locked out, need urgent lock repairs, or want to upgrade the security of your home, we are always here to help. Our team is available from 7:00 to 21:00, ready to respond quickly whenever you need us. We truly care about every customer we meet and we take pride in offering friendly service, honest advice as well as transparent pricing with no hidden fees and no VAT. We started 7-Locksmiths because we saw how often people were being let down by large national companies—treated like just another job, another number. That never sat right with us. We believe that when you invite someone to help secure your home, you deserve to feel respected, listened to and genuinely cared for. Every job we take on—whether it’s an emergency lockout or a simple repair—is handled with the same level of care and attention, because we know it matters to you. By choosing 7-Locksmiths, you’re supporting a local Bristol business that truly cares about its community. And we honestly hope that, step by step, with the support of people like you, we can help bring more trust, fairness and heart back into this industry—supporting genuine local tradespeople and keeping our beautiful city strong, safe and proud.


Contact info

4.9

Excellent

TrustScore 5 out of 5

238 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Good service

Good service. Immediately replied to my query. Efficient, clean work. Even helped out with some extras things not related to my initial emergency.

December 22, 2025
Unprompted review
7-Locksmiths logo

Reply from 7-Locksmiths

Thank you very much for your kind feedback. We really appreciate you taking the time to share your experience. We’re glad we could respond quickly, carry out the work efficiently and assist with a few extra things as well.
Customer satisfaction is very important to us and it’s great to hear that you were happy with the service. We look forward to helping again if you ever need us.

Rated 5 out of 5 stars

Arrived quickly

Arrived quickly. Polite, knowledgeable, competitive locksmith. Will definitely use again.

December 22, 2025
Unprompted review
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Reply from 7-Locksmiths

Hi James, thank you for the great review. We’re glad you were happy with the quick service and help provided. Much appreciated and we’d be happy to help again anytime.

Rated 5 out of 5 stars

Unable to fault

Unable to fault. Pleased with the work.

December 22, 2025
Unprompted review
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Reply from 7-Locksmiths

Thank you very much for your kind words. Really glad you’re happy with the work :)

Rated 5 out of 5 stars

Great service, would recommend

Very good service, kept me up to date with arriving, job done quickly and was told about price before going ahead with work.

December 21, 2025
Unprompted review
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Reply from 7-Locksmiths

Thank you for taking the time to leave such a positive review. Clear communication, honest pricing and efficient service are at the heart of what we do, so it’s great to hear this reflected in your experience. We really appreciate your recommendation.

Rated 5 out of 5 stars

Speedy service

Speedy service, fixed all the issues. Customer service very clear in communication. We had been kept updated throughout whole process. Thank you 😊

December 21, 2025
Unprompted review
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Reply from 7-Locksmiths

Thank you for your great review. We’re glad we could resolve all the issues quickly and keep you informed throughout the process. Your feedback means a lot to us, and we appreciate your trust in our service.

Rated 5 out of 5 stars

Very polite

Very polite, very helpful and brilliant with my dog that wouldn't keep away, i thought id need to book but he came not long after I called him. Very professional. Highly recommend

December 20, 2025
Unprompted review
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Reply from 7-Locksmiths

Thank you so much for your lovely review. We’re really glad we could help quickly and we don’t mind friendly dogs at all 🤭 they always make the job more enjoyable.
It’s great to hear you were happy with the service. Thanks again for the recommendation, it truly means a lot.
Merry Christmas :)

Rated 5 out of 5 stars

Turned up on time good explanation of…

Turned up on time good explanation of problem for my front door and fixed same day within the hour excellent service

December 20, 2025
Unprompted review
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Reply from 7-Locksmiths

Thank you for the excellent review! Front door issues are never fun, so we’re glad we could arrive on time, explain everything properly and get it all sorted within the hour. If your door or locks start misbehaving again, we’ll be there to sort them out.
Merry Christmas :)

Rated 5 out of 5 stars

Great prompt service

Great prompt service. Would recommend.

December 20, 2025
Unprompted review
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Reply from 7-Locksmiths

Thanks for the great review! Fast, prompt call-outs are exactly what we aim for, so it’s great to hear that came across. Any time you need us again, we’re only a call away.
Merry Christmas :)

Rated 5 out of 5 stars

Excellent service

Excellent service, came out within 1 hour and repaired lock, brilliant and would recommend

December 20, 2025
Unprompted review
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Reply from 7-Locksmiths

Thank you for the brilliant review and the 5 stars! It was a pleasure getting your lock back to normal so quickly. If anything plays up with your locks or doors, you know where to find us. :)
Merry Christmas

Rated 5 out of 5 stars

Superb service best of the best

Superb service best of the best

December 19, 2025
Unprompted review
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Reply from 7-Locksmiths

Thank you! We’re really pleased to hear you had such a great experience. Your feedback motivates us to keep delivering the best service possible.

Rated 5 out of 5 stars

Quick to arrive and exceptional job and…

Quick to arrive and exceptional job and service. Highly recommend 5 ⭐

December 17, 2025
Unprompted review
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Reply from 7-Locksmiths

Thank you for your excellent feedback. We’re delighted you were pleased with our prompt response and high standard of service. Your recommendation is truly appreciated.

Rated 5 out of 5 stars

Very fast call out did a great job

Very fast call out did a great job
Good friendly service..

December 17, 2025
Unprompted review
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Reply from 7-Locksmiths

Thank you for your great review, Terry. We really appreciate you taking the time to leave feedback. We’re pleased to hear you were happy with the fast call-out and friendly service. If you ever need us again, we’ll be more than happy to help. :)

Rated 5 out of 5 stars

Very quick response

Very quick response, knowledgeable locksmith. Was able to fix additional problems with door at the same time.

December 17, 2025
Unprompted review
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Reply from 7-Locksmiths

Thank you for your wonderful review. We’re delighted to hear you appreciated the prompt response and expert workmanship. It was our pleasure to resolve the additional door issues during the visit. Thank you for placing your trust in our service.

Rated 5 out of 5 stars

Very prompt

Very prompt, efficient service. Clean and tidy work. Brilliant.

December 16, 2025
Unprompted review
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Reply from 7-Locksmiths

Thank you for your excellent review. We’re delighted to hear you were pleased with the promptness and quality of our service.

Rated 5 out of 5 stars

Good prompt service

Good prompt service. Excellent workmanship.

December 15, 2025
Unprompted review
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Reply from 7-Locksmiths

That's wonderful to hear! We're so glad you were happy with both the speed of our service and the quality of our work.
Thanks for leaving us a review!

Rated 5 out of 5 stars

👍🏼👍🏼👍🏼👍🏼

Good service

December 14, 2025
Unprompted review
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Reply from 7-Locksmiths

Thank you for your kind feedback. We’re glad you were happy with the service and really appreciate you taking the time to leave a review. :)

Rated 5 out of 5 stars

Damian did an Excellent job

Damian did an Excellent job. Very quick and professional. Would recommend him

December 14, 2025
Unprompted review
7-Locksmiths logo

Reply from 7-Locksmiths

Thank you for your great feedback. We’re glad you were satisfied with the speed and professionalism of the service. As a thank you for leaving our 100th review, we’re happy to offer 50% off your next service, including parts.

Rated 5 out of 5 stars

A little later than advised but Damian…

A little later than advised but Damian did a great job.

December 14, 2025
Unprompted review
7-Locksmiths logo

Reply from 7-Locksmiths

Thank you for taking the time to leave a review. We apologise that the service was a little later than expected, but we’re very happy to hear you were satisfied with the work Damian completed.
Your understanding is much appreciated.

Rated 5 out of 5 stars

Very quick & up front about pricing

Very quick & up front about pricing

December 14, 2025
Unprompted review
7-Locksmiths logo

Reply from 7-Locksmiths

Thank you for your feedback. We always aim to be quick, clear and transparent about pricing, and we’re glad that came across.

You’re covered by 12-month warranty by the way. :)

Best wishes!

Rated 5 out of 5 stars

Damian came very quickly and finished…

Damian came very quickly and finished the job quickly! He was very friendly. Thank you to him!

December 13, 2025
Unprompted review
7-Locksmiths logo

Reply from 7-Locksmiths

Thank you for your lovely feedback. We’re glad everything was sorted quickly and that you were satisfied with the service. It was a pleasure to help.

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