Délais non respectés/ service injoignable
Délais non respectés, impossible de joindre le service client, aucune reponse aux mails
June 28, 2026
Unprompted review
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2.8
Average
3 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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SAV ....
j'ai retourné mon sac en SAV (une fermeture zip à changer), le colis a bien été reçu, mais aucune nouvelle depuis un mois, pas même un mail pour signifier que le sac a bien été réceptionné.
Il y a de quoi progresser ....
December 19, 2025
Unprompted review
Evitez de commander en ligne
Bonjour,
Petit conseil : évitez de commander en ligne. À réception, mon sac à plus de 100€ n’était pas dans le colis. 2 jours que j’essaie de joindre le service clients sur répondeur même aux horaires indiqués sur le site Internet, 2 messages vocaux laissés, pas de rappel, 3 messages écrits via mon espace client, pas de réponse. J’adorais cette marque, je suis dégoûtée. Très mauvaise expérience.
July 14, 2024
Unprompted review
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