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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness, friendliness, and efficiency, making interactions pleasant and stress-free. The service is frequently highlighted as prompt and genuinely fantastic, with many people appreciating the smooth processes for pick-up and drop-off, including convenient airport transfers. Reviewers also found the cars to be clean and in good condition, with some specifically mentioning the suitability of vehicles for local terrain. However, some customers also noted occasional issues with the vehicles' condition or performance. A few other people also felt that the car pick-up process could be better organized, mentioning long waiting times or issues with pre-sent documents not being accessible.

What people talk about most

Service

Customers consistently note positive experiences with service. Many reviewers praise the helpful, friendly,... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being friendly,... See more

Location

People report ambiguous experiences with location. While some customers appreciated convenient locations,... See more

Product

Consumers find the product to be ambiguous. Many reviewers had positive experiences, describing cars as "fine... See more

Quality

Customers had ambiguous experiences with quality. While some reviewers praised the modern, reliable cars and... See more

Based on these reviews

Rated 4 out of 5 stars

Helpful and prompt service. We had mistakenly booked at a branch much further away, but the local office were helpful, and sorted a car for us. Refund of security deposit was done immediately on ret... See more

Rated 5 out of 5 stars

Best rental company in Madeira. The staff picked us up and dropped us off at the airport on time. They were super friendly and even gave us some recommendations of places and hikes to go on the... See more

Rated 5 out of 5 stars

I used 7m in May 2025, however booked the car long before my arrival. My plans have changed and I needed to change rental dates and a location. When contacted customer service by provided email they h... See more


Company details

  1. Car Rental Agency
  2. Car Leasing Service
  3. Scooter Rental Service
  4. Van Rental Agency

Written by the company

7M Rent-a-Car began operations in June 2018 and is currently part of the Autocrescente group – M.I.Nunes, Unip., Lda. Since then, we have been a car and scooter rental company committed to offering mobility solutions focused on customer satisfaction and providing a unique and memorable experience. We offer personalized and attentive service, from reservation to delivery, and we adapt to your needs with professional service that puts the customer first. Our diverse fleet includes economy, family, and premium vehicles, all subject to rigorous maintenance to ensure safety and reliability. We work with recognized brands and regularly renew our fleet to ensure high performance standards.


Contact info


3.8

Great

TrustScore 4 out of 5

491 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Funchal car rental

We hired a car in Funchal in the cheapest category. We got a Fiat Tipo cross with 46k km. Bert friendly and helpfull People. We enjoyed the 3 dat hired and Will recommend thema for future tourists in Funchal. Thank you guys for your good work.

April 13, 2026
Unprompted review
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Rated 5 out of 5 stars

Best rental company in Madeira

Best rental company in Madeira.

The staff picked us up and dropped us off at the airport on time. They were super friendly and even gave us some recommendations of places and hikes to go on the island.

They made a small insurance deposit of 100€ and gave it back to us in no time when we left the car at the location.

I highly recommend this company.

December 3, 2025
Rated 5 out of 5 stars

Excellent Car Hire Firm

7m. Cónego Jerónimo Dias Leite 5, São Martinho, 9000-053 Funchal, Portugal ======================= We rented a car for a week on 27th Feb after calling to their office.
Gregory and Rodrigo could not have been more helpful with the process. Car was fantastic and reasonably priced including full insurance with no upfront hold on card except for fuel.
When we returned the car they insisted on driving us to our hotel with our luggage .Rodrigo brought us to our Hotel.
We will definitely rent again from this 7m office in Funchal when we next return.
Customer service from Gregory & Rodrigo was excellent
Martin & Helen
Ireland

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

Very Good Customer Service

I rented a small EV to tour the island. The car was fine and fun to drive. I recharged the car to about 80% with the card supplied by 7M, planning to fully charge in Funchal to avoid additional fees. I tried a number of recharging stations but for some reason the 7M card no longer worked and I was unable to use a credit card. I returned the car not fully charged, explained the situation, and 7M quickly agreed to waive their costs to recharge the vehicle. Based on this very good example of customer service I will, without hesitation, rent from 7M again but it will be a conventional gasoline or diesel vehicle!

March 4, 2026
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Rated 4 out of 5 stars

Additional cleaning fee

The price, the waiting time, the car—everything was fine. I've used rental cars before and know how to take care of them. The additional final cleaning fee was even more surprising, around 30 euros. It doesn't seem like much, but it left a not pleasure expirience.

January 5, 2026
Rated 5 out of 5 stars

I have seen mixed reviews and been a…

I have seen mixed reviews and been a bit sceptic about deposit via card. We had a Fiat 500X automatic which was a delight through narrow and mountain roads and it took us everywhere we wanted with no issues. On reruns the gentleman was very polite everything went smoothly and our DEPOSIT was credited instantly on return with a receipt in hand. Great and I do recommend

February 22, 2026
Unprompted review
Rated 3 out of 5 stars

Improve reliability

I didn't like car because it didn't work well and I leaved it at refuel station at the last day. Company rescued me and my family by taxi to go back home.
Personnel was king and they gave us all necessary information about our rental.
Price of insurance is cheap and recommended.

November 5, 2025
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Rated 5 out of 5 stars

We always rent our car at 7m car rental…

We always rent our car at 7m car rental at the airport. Never had a problem the past 8 times. Apparently it was taken over by an other company but the service stayed as good as it was before. This time I had a flat tire and they came and towe me and provided me of a new car. You could see the damage of the tire on the pictures before pickup and they didn´t make a problem out of it.
I had to leave the car for the drop off at the airport parking p1. I send them the picture of the location and a little bit later they released the deposit.

Thrustworthy, reliable cars and friendly people!

Keep up the great work and see you next time👍

Kr,

Jonas

November 1, 2025
Unprompted review
Rated 4 out of 5 stars

Helpful and prompt service

Helpful and prompt service. We had mistakenly booked at a branch much further away, but the local office were helpful, and sorted a car for us. Refund of security deposit was done immediately on return of the car.

Car was adequate, handbrake did not hold well on some of Madeira’s hilly streets!

July 4, 2025

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