Hello 7SecondsSmile, I ordered 'Pure Hair Growth serum and serum offer ' in August 19, 2020 and I never received my order. I have tried many times to contact the company, and everytime I check t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Goodbye cellulite, really an innovative product that offers exactly what it promises. It is worth every penny. It is undoubtedly a powerful ally in combating the fearsome holes in the legs, buttocks... See more
Company replied
The people i spoke to about my issue were nice people but the tracking and shipping services just dont ship the package. My package was returned to the sender 2 times and its due to inefficient adress... See more
Company replied
At first I had doubts about the effectiveness of the product, but I decided to take a risk, to my surprise the product was very satisfactory. In case, it was present to my wife, she had tried several... See more
Company replied
Company details
Information provided by various external sources
EVERY. SECOND. COUNTS. We believe 7 seconds is all it takes to bring back that little happiness and joy to your life every single day. Therefore, we search the world for the most innovative and fun lifestyle products from our extensive network of trusted partners so you can just relax and shop at the tips of your fingers. Because every second matters when you can do the things you like with the ones you love. Thanks for stopping by and feel free to contact us at info@7secondssmile.com or via this form http://7secondssmile.com/contact if you have any questions.
Contact info
NE Sumner St 11923, 97250, Portland, United States
- info@7secondssmile.com
- 7secondssmile.com
Hello 7SecondsSmile
Hello 7SecondsSmile,
I ordered 'Pure Hair Growth serum and serum offer ' in August 19, 2020 and I never received my order. I have tried many times to contact the company, and everytime I check the shipping status, it always reads 'order can't be found' I would like a refund.
Thanks
February 18, 2022
Unprompted review
Advertisement
Order not received
I ordered 'goodbye cellulite cream ' in June of 2021 and I never received my order. I have tried many times to contact this company, and everytime I check the shipping status, it always reads 'order confirmed' I would like a refund.
January 6, 2022
Unprompted review
Absolutely brutal
I recently got the “CleanOral” tooth cleaner. What an absolute joke of a thing. It says it removes stains and videos they used show it as a water flosser...it’s a piece of rubbish metal on a stick! I want my money back but they are making me pay returns fees and sure that’s a third of the price!
***Edit...they wrote this reply but their customer service team already just stopped emailing me when I told them I want my money back and I don’t want to pay shipping fees to send this rubbish back. The item literally wasn’t even what they advertised on the site. Total scam!
June 2, 2021
Unprompted review
Reply from 7SecondsSmile
Hello,
We are sorry to hear your experience towards our service. Unfortunately, we were unable to locate any order under your name.
Kindly provide your order reference number to info@7secondssmile.com or our contact page here: https://7secondssmile.com/pages/contact-us-n and our customer support team will be more than happy to help.
We are committed in delivering excellent customer satisfaction so we hope you could give us a chance to make things right.
Thank you,
7 Seconds Smile
I’ll be purchasing more
I’ve only used this product twice and love how smooth and soft my face feels afterwards. I will be buying this product again
May 29, 2021
Unprompted review
Reply from 7SecondsSmile
Hey Yvette,
Thank you so much for the positive feedback, we really appreciate it. We are always trying to improve and make sure every customer has a great shopping experience with us so it means a lot to us seeing your review.
If you need any help kindly feel free to contact us on (info@7secondssmile.com) or our 24/7 live chat here: (https://7secondssmile.com/). Our support team will be happy to assist you. :-)
Thanks,
7 Seconds Smile
Insufficient adress no matter what.
The people i spoke to about my issue were nice people but the tracking and shipping services just dont ship the package. My package was returned to the sender 2 times and its due to inefficient adress my adress was found on google before it was even sent so they could confirm the exact spot the headphones would end up and its still not there almost 2 months now. Also I paid a 9 dollar reshipment fee after they couldnt find the adress that they found on google maps. I just hope i dont have to pay again over a typo not even done by me.
May 9, 2021
Unprompted review
Reply from 7SecondsSmile
Hello Aarion,
We are sorry for the trouble caused in the delivery of your item. As per checking, a reshipment has already been arranged by our customer support.
In case you have not received the item for the second attempt please send us an email at info@7secondssmile.com and we will resolve this at no cost to you.
Thank you,
7 Seconds Smile
Advertisement
I bought 5 pairs of the space buds.
I bought 5 pairs of the space buds.. I love them, they are great.. I wear them all day at work, and they charge really fast.. the only two things that bothered me was that it takes weeeekkks to receive them in the mail, and the charging case isn't slick n doesn't pop up when you push on it.. that was misleading, but I got 2 pairs.. liked them, and ordered 2 more, and accidentally bought the other pair at the same time I was buying the 3rd and 4th pair..
May 9, 2021
Unprompted review
Reply from 7SecondsSmile
Hey Rover,
Thank you so much for the positive feedback, we really appreciate it. We are always trying to improve and make sure every customer has a great shopping experience with us so it means a lot to us seeing your review.
If you need any help kindly feel free to contact us on (info@7secondssmile.com) or our 24/7 live chat here: (https://7secondssmile.com/). Our support team will be happy to assist you. :-)
Thanks,
7 Seconds Smile
Scam paid 34.99 dollars for two…
Horrible for that price received two small trail size bottles of goodbye cellulite as the video advertisement i saw shows a bigger and different bottle !
May 3, 2021
Unprompted review
Reply from 7SecondsSmile
Hello Kelly,
We understand where you're coming from and we sincerely apologize if the product did not meet your expectation. This is definitely not the shopping experience we want you to have with us.
Kindly send an email at info@7secondssmile.com or our contact page here: https://7secondssmile.com/pages/contact-us-n and our customer support team will be more than happy to help.
You can even use our live chat which is online during normal business hours :)
We will do our best to look into all possible solutions.
Thank you,
7 Seconds Smile
Horrible experience
Horrible experience. The slimming pants I bought were such a rip off! Nothing like the picture and the size was completely off! Never will I waist my time on this website!! DONT WAIST YOUR MONEY!!! I want a refund 😡
April 24, 2021
Unprompted review
Reply from 7SecondsSmile
Hello Corinna,
Please accept our apologies if the product did not meet your expectation. We value your feedback and we want to make your shopping experience with us satisfactory.
Kindly send an email at info@7secondssmile.com or our contact page here: https://7secondssmile.com/pages/contact-us-n and our customer support team will be more than happy to help.
You can even use our live chat which is online during normal business hours :)
We will do our best to look into all possible solutions.
Thank you,
7 Seconds Smile
This website is more than a scam
This website is more than a scam. As there tracking website. Has no ties to the tracking number provided. Purchased MagicRepair car paint corrector. Haven’t managed to find the tracking although have been provided with a tracking number. I have proof of purchase with screen shots.
April 20, 2021
Unprompted review
Advertisement
I bought a trimer
I bought a trimer
Its worst trimmer i had evr bought
It was rusty
Overall garbage product dont buy dont buy dont buy
Its totally different as shown in insta adds
April 16, 2021
Unprompted review
Reply from 7SecondsSmile
Hello Jay,
We understand where you're coming from and we sincerely apologize if the product did not meet your expectation. This is definitely not the shopping experience we want you to have with us.
Kindly send an email at info@7secondssmile.com or our contact page here: https://7secondssmile.com/pages/contact-us-n and our customer support team will be more than happy to help.
You can even use our live chat which is online during normal business hours :)
We will do our best to look into all possible solutions.
Thank you,
7 Seconds Smile
I ordered an item on 19th March 21 and…
I ordered an item on 19th March 21 and it’s not with 14th April and no delivery. When I contacted the company for help they told me my item was delivered and that they couldn’t help me I had to chase the courier. Do not waste your money this is not a reputable company with policies like that.
April 14, 2021
Unprompted review
Reply from 7SecondsSmile
Hi Lucy,
We understand your frustration and we would like to apologise for the trouble caused on your order. However, as stated on previous correspondence your local post has marked your parcel as delivered and our customer support advised you to contact your local post and file a report.
If your local post did not provide you a clear resolution, please contact us immediately and we will resolve this issue to your satisfaction.
We are committed in delivering excellent customer satisfaction so we hope you could give us a chance to make things right.
Thank you,
7 Seconds Smile
Ordered the super trimmer for haircuts…
Ordered the super trimmer for haircuts and lineups. They charged my card and took my money but no tracking even though it said free worldwide tracking. Last but not least I called customer service and they just had no answer for anything, not my name adresss or anything on file.
April 12, 2021
Unprompted review
Reply from 7SecondsSmile
Hello Berket,
We sincerely sorry if you haven't received an update regarding your order. It normally takes 10-20 days for items to be delivered considering some logistic delays caused by the pandemic. However, there's no need to worry as your item is on the way and should be delivered soon.
For your convenience, you may check the status through USPS website with the tracking number 9274890260113712217727. If you need further assistance feel free to contact us on (info@7secondssmile.com) or our 24/7 live chat here: (https://7secondssmile.com/). Our support team will be happy to assist you.
Thanks,
7 Seconds Smile
Never received my order. But they sure took my money!
Placed my order. They took my money. I received a tracking notification that it was on its way on March 3rd. Then I never received another tracking update. I searched. I emailed them. I only ever received emails saying deliveries can be delayed due to COVID. I understand and get that. But they never updated my tracking. I continuously tried to get an update on the tracking. After more than a month, I gave up and requested a refund. And now even that is delayed. Still haven’t received my refund. I would give zero stars if that was possible.
I will never shop here again
April 11, 2021
Unprompted review
Reply from 7SecondsSmile
Hello Stella,
We sincerely sorry if your package has not delivered yet. Upon checking, it appears that there's an issue on the logistic part which we coordinated to the concerned department.
Kindly respond to the follow-up email we sent to you so we can resolve this matter.
Thank you,
7 Seconds Smile
Advertisement
Avoid using this site
Avoid using this site. Very bad customer service experience
There 60 days return guarantee is limited to 30 days because it take 2-4 days to dispatch then 20 plus days to arrive. By the time you recieve the item the first 30 days are up. Remaining are 30 days
Also it's very expensive to return the items. Same products are available on local online shopping sites. Just type the product name in your search engine and opt for local and most likely will be cheaper and easier to return as well as quicker delivery. If you decide to return the item bear in mind that it has to be sent within the 60 days of placing the order not on receiving the order. Any second after the 60 days, they will not refund and keep the item to.
Krizza has been very unhelpful and making false claims in emails to me. Scamming website and recommend not to order unless your willing to be ripped off or scammed.
Also i have emailed you but you haven't resolved or responded back to me.
April 6, 2021
Unprompted review
Reply from 7SecondsSmile
Hello,
We are sorry to hear your experience towards our service. Unfortunately, we were unable to locate any order under your name.
Kindly provide your order reference number to info@7secondssmile.com or our contact page here: https://7secondssmile.com/pages/contact-us-n and our customer support team will be more than happy to help.
We look forward to hearing from you.
Thank you,
7 Seconds Smile
Please DO NOT order from this site
Please DO NOT order from this site.
I ordered the cellulite cream for over £20 plus delivery claiming that it will reduce/illuminate cellulite.
They give you a fake tracking number and has a fake address.
Once received many weeks after the initial order it was the tiniest bottle which could barely cover one application of a small area.
It did nothing at all so am certain the contents is nothing more than what you could purchase as hand cream or the like.
TOTAL SCAM/RIP OFF!!
DO NOT TRYST THE SITE!!
April 2, 2021
Unprompted review
Reply from 7SecondsSmile
Hi Linda,
We understand where you're coming from and we sincerely apologise if the product did not meet your expectation. This definitely not the shopping experience we want you to have with us.
Kindly send an email at info@7secondssmile.com or our contact page here: https://7secondssmile.com/pages/contact-us-n and our customer support team will be more than happy to help.
You can even use our live chat which is online during normal business hours :)
We will do our best to look into all possible solutions.
Thank you,
7 Seconds Smile
I don’t know if it is or not but I’m…
I don’t know if it is or not but I’m just wondering if I’m still gonna get my package no matter the wait but I ordered the powered toothbrush and looked really cool and now reading the comments has me thinking I made a mistake like what if it doesn’t work how it shows in the ads or not that big? Hopefully it comes and in great condition and what I was looking for
April 2, 2021
Unprompted review
Reply from 7SecondsSmile
Hey Max,
Thanks for leaving a review and apologies for the inconvenience caused with your order. Upon checking, your order has been dispatched from our warehouse and currently in transit to its destination.
You may check on the link below for further updates. https://parcelsapp.com/en/tracking/420342089274890249340649755122
Should you have any issues with the product once received just send us an email at info@7secondssmile.com or contact our 24/7 live chat here: https://7secondssmile.com.
Our support team will be happy to assist you. :-)
Thanks,
7 Seconds Smile
Excellent experience
Excellent experience, my product arrived super fast and without problems, just the one I selected, since I use it my teeth look whiter and more beautiful. Thank you.
March 31, 2021
Unprompted review
Reply from 7SecondsSmile
Hey Anthony,
Thank you so much for the positive feedback, we really appreciate it. We are always trying to improve and make sure every customer has a great shopping experience with us so it means a lot to us seeing your review.
If you need any help kindly feel free to contact us on (info@7secondssmile.com) or our 24/7 live chat here: (https://7secondssmile.com/). Our support team will be happy to assist you. :-)
Thanks,
7 Seconds Smile
Advertisement
Do not order they fraud!!
Do not order they fraud!!! I order product from this company I never received they give fake tracking number is not existing anywhere in world. They use Middle East Address and USA address Actual they based in China...
This company is fraud fraud lies !!
Order #387703
I purchased the Ultra slimming Device $29.99
And Goodbye Cellulite burning cream $19.99
I was charged for $54.99 USD
With shipping track number that’s not exist however I try to track doesn’t shows where the package was shipped or transit.
I email the company spoken to A personal was name Krizza we went back and forth without results. I want my money Back this is con!!
March 29, 2021
Unprompted review
Reply from 7SecondsSmile
Hello Mariana,
We sincerely apologize if you were not satisfied with the item you've purchased. Unfortunately, we were unable to find any order under your name.
Kindly provide your order reference number to info@7secondssmile.com or our contact page here: https://7secondssmile.com/pages/contact-us-n and our customer support team will be more than happy to help.
We look forward to hearing from you.
Thank you,
7 Seconds Smile
Very much thankful for their product !
I brought their product for their discount honestly ! I didn't expect any good result ! but when I use it my mind blows ! It worked amazingly.
March 28, 2021
Unprompted review
Reply from 7SecondsSmile
Hey Aron,
Thank you so much for the positive feedback, we really appreciate it. We are always trying to improve and make sure every customer has a great shopping experience with us so it means a lot to us seeing your review.
If you need any help kindly feel free to contact us on (info@7secondssmile.com) or our 24/7 live chat here: (https://7secondssmile.com/). Our support team will be happy to assist you. :-)
Thanks,
7 Seconds Smile
Only good thing was fast delivery
I am extremely unhappy with the product I have received, I ordered the Cellulite Cream, the item is advertised as a cream for the body, stating it is to be used on the buttocks, abdomen, thighs etc. however the amount of cream I have received is barely enough to cover an area such as the face!! however this is barely legible on the advert and is not clearly stated, had I known this I would not have purchased it. The description on the back of the bottle outlines that the product should be massaged for 10-15 minutes, but there is inadequate supply within the bottle to do this. Also their video advertising the product shows a female model holding a bottle considerably larger than 10ml. i am not happy as the items is not as expected or as described, I feel like I have been miss sold the item and conned out of my $19.99! Bearing in mind this was meant to be sold at a 50% discount offer too, this is clearly a rip off. dont be fooled by this company!!
March 22, 2021
Unprompted review
Reply from 7SecondsSmile
Hello Sophie,
We sincerely apologize if you were not satisfied with the item you've purchased. This is definitely not the shopping experience we want you to have with us.
Kindly reach out to us at info@7secondssmile.com or our contact page here: https://7secondssmile.com/pages/contact-us-n and our customer support team will be more than happy to help.
You can even use our live chat which is online during normal business hours :)
We will do our best to look into all possible solutions.
Thank you,
7 Seconds Smile
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.