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Rated 1 out of 5 stars

I bought cargo trousers from 883 Police Shop and returned them in November. Since then, I have received no refund and no response to my emails. It has been months with complete silence from customer s... See more

Rated 1 out of 5 stars

POOR CUSTOMER SERVICE- DON'T BUY I bought Burgundy Jacket from Traford center Police store, I been to traford center for return jacket because faulty item and found out store permanently close... See more

Rated 5 out of 5 stars

Jeans are excellent. I have maybe 7 pairs. Well made and stylish. Today I bought two pairs of boots. Absolutely perfect

Rated 5 out of 5 stars

Every now and then you come across a little gem and 883 Police is one of them. I’ve just recently started shopping with them and boy I’m well impressed. From their great selection clothes, styles,... See more

Company details

  1. Shopping & Fashion

Written by the company

The 883 Police brand was born in Italy in 1995. Synonymous with style and quality Italy is globally known for its great textile traditions and is universally recognized as an icon of excellence in denim manufacturing.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

104 reviews

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Replied to 33% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

I do a lot of online shopping and can…

I do a lot of online shopping and can honestly say 883 police is one of the best experiences I have had. I was kept well informed of the dispatch and delivery from the moment I placed the order. I had to return an item as is didn't fit and was so impressed by the regular updates regarding the return from the moment I dropped it off at the hermes shop until it arrived and then received a refund without delay. Well done you guys, I will most definitely be shopping with you again

January 20, 2022
Unprompted review
883 POLICE logo

Reply from 883 POLICE

Thank you for shopping on line with us and thank you for your review. We love to hear great feedback.
Thanks again
883 Police

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Rated 1 out of 5 stars

Worst shopping experience...

I bought a jkt from online Facebook store.
The DPD delivery store send me message saying that the item will be delivered on 28 Dec 21 but never arrived, checked their tracking service but the message come up with they are still waiting for the item.
with this I tried to get in touch with police customer service many times via email but none of the email has got respond, its so frustrating and very very very...at the bottom customer service...never with this shop again in my life, now the issue is how long do I have to wait until the item arrives otherwise god knows what the hell gonna happen with my refund process.
wake up you useless people and sort this out.

January 4, 2022
Unprompted review
Rated 1 out of 5 stars

I ordered a pair of 888 Police jeans…

I ordered a pair of 888 Police jeans from the (883police) website. A pair of jeans name (Moriarty NOX 388 Slim fit jeans) they have arrived but under what appears to be a totally different company name. A company called (Zabou Casualwesr Company) please someone tell me what is going on and wondering if my jeans are fake?

December 11, 2021
Unprompted review
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Rated 4 out of 5 stars

Quality service, quality products!

I have found 883Police to always provide excellent customer service. After having a small mishap with Royal Mail's delivery service, the 883Police online team were able to rectify the problem in a matter of minutes. Both in store and online colleagues provide genuinely fantastic assistance. Has easily become my new favourite high street place to shop! (Oxford Street + Stratford Westfield)

August 31, 2021
Unprompted review
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Reply from 883 POLICE

Hi Ibrahim, thank you for shopping with us and thank you for your review. We love to hear great feedback.
Thank you
Samantha

Rated 5 out of 5 stars

Awesome product

Awesome product
I've been shopping with 883Police for a while now and the quality of the garments are very well constructed.

Great products at fair prices.

July 9, 2021
Unprompted review
Rated 1 out of 5 stars

POOR CUSTOMER SERVICE- DON'T BUY

POOR CUSTOMER SERVICE- DON'T BUY
I bought Burgundy Jacket from Traford center Police store, I been to traford center for return jacket because faulty item and found out store permanently close, I sent them email no one reply 3 weeks still waiting for reply,

Really really bad customer service and poor quality of products please don't buy

I am still waiting for return my Jacket don't know what to do 🤬🤬

07936496956

May 19, 2021
Unprompted review
Rated 5 out of 5 stars

The best experience ever

The best experience ever. Service is second to none. Really don't know what everyone else is moaning about as I have had no problem in ordering online. Super fast delivery and was so happy with what I purchased. Brought a few hoodies and the quality is amazing. THANK YOU 883 Police, you have outdone yourselves.

January 7, 2021
Unprompted review
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Rated 5 out of 5 stars

Amazing Brand!!

I ordered some gift sets for Christmas alongside a few other clothing items for my family and they loved them! Really good quality and amazing price for what they provide. I’m really looking forward to them dropping their women’s collection soon!

January 7, 2021
Unprompted review
Rated 5 out of 5 stars

Outstanding Retailer

Every now and then you come across a little gem and 883 Police is one of them. I’ve just recently started shopping with them and boy I’m well impressed. From their great selection clothes, styles, fit, prices and their lightning delivery, I high recommend.

My favourite is their line of Moriarty jeans which fit like a glove and I now own three pairs and counting.

Give them a try as you’ll not be disappointed.

October 22, 2020
Unprompted review
Rated 5 out of 5 stars

Great designs

Great designs. Quality great for the price too. I’ve not had any issues and bought things on multiple occasions.

August 15, 2020
Unprompted review
Rated 5 out of 5 stars

Great comms for delivery, minimal and environmental packaging

Great comms for delivery, and I was able to track my order, though I didn't need to as I had automatic email reminders telling me what was happening. Initially thought I had a problem with my purchase when it buying it, but a swift return email from the company said everything was fine. Received my order 3 days later as expected. Excellent minimal packaging, turns out my clothes fit me perfectly, and excellent quality material. Fantastic!

June 12, 2019
Unprompted review
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Rated 1 out of 5 stars

discrimination

I live in brooklyn , walking into a precinct was by far the worst experience. These men ,who get paid to serve and protect the public simply ignored me when i requested assistance with identity theft claim and asked for an advice on how to go about domestic violance i was dealing with at the time. One officer came over just to laugh at me, seeing that i was feeling helpless after experiencing emotional and financial hardship i was exposed to during these events...They even refused to provide me with a number to internal affairs, as they claimed "corruption broke us apart"

November 27, 2018
Unprompted review
Rated 5 out of 5 stars

Bang on!

In all honesty I cannot see why so many have their knickers in a twist over 883 Police. The website is spot on. The delivery speed is rapid and the clothing quality is top notch. All items fit and look 3 times the price they actually cost. Bang on 883 Police, bang on......

October 25, 2018
Unprompted review
Rated 1 out of 5 stars

Awful customer services.

Awful customer services.
Numerous emails about an order that I placed that was wrong when it arrived, thankfully the missing item arrived two weeks later.
Did try to ring but never got through.

September 4, 2018
Unprompted review
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Rated 1 out of 5 stars

Modern day thieves

Modern day thieves!
Bought top and after first wash all the transfers came off.
Apparent they have to send the picture to the manufactures somewhere on a distant planet no doubt..
What a fight to get your money back even with Paypal on their back. They refuse to answer most e-mails and telephone attempts do not work and worst of all they ignore any threat you make to take them to court.
Very cocky Indian chap I did manage to speak to weeks ago was no help..
In my case they have a shock coming because I will be issuing a summons to their companies head office, even if it is under £20,00. Its the principal!
Stay well clear and use a reputable supplier..

August 15, 2018
Unprompted review
Rated 1 out of 5 stars

Poor customer service

Poor customer service, maybe scam and fruad as well. Bought 2 jeans, tried to wear but didn't fit, then sending back. I email them to notice about returning many times, but no one answers. Ok fine, calling phone number on their website. They said they're busy and call back later. From this moment, if you keep wating their phone, they will never call back to you, for sure. Therefore, I try again but still get the same answer. Reading order number, spelling my name then type, all customer information show up on goddam computer. The only thing they need to do is finding the package in store and confirm the return. Very very simple, 2 year old kids can even do that. And 'we sorry, we're busy' always repeat. Should I contact the police to solve this problem?

September 5, 2017
Unprompted review
Rated 1 out of 5 stars

STUNG BY RETURNS POLICY

I just had a really bad experience with this brand, and would advise others to avoid, especially if buying presents.

I purchased a pair of jeans on the 27th November during the Black Friday sales. I gave them to my fiance today - 23rd December - but they're not a style he likes. Fair enough, I thought I just had enough time to send them back and get a refund.

NOOOO. 883Police give you the absolute minimum they can for you to return your item - because I brought them in the sale, I only had 7 days to return the apparently! Thanks for letting me know from the outset.

Oh and I've just seen they're offering extended returns for purchases made in December - but they're not willing to offer for my purchase just 4 days earlier. Typical.

I think this is terrible customer service and a little goodwill goes a long way to pleasing your customers 883Police.

I certainly will not buy from this brand again, and would definitely advise others to avoid buying gifts/presents more than seven days in advance.

December 23, 2015
Unprompted review

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