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Review summary

Created with AI, based on recent reviews

Looking at 151 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the product, citing issues like the disappearance of in-game currency and the presence of cheaters, which they felt ruined the game. Customers also reported a poor user experience, with frequent connection problems, app crashes, and pop-up ads that disrupted gameplay. The app itself was often described as congested and prone to freezing. Reviewers frequently expressed frustration with the pricing and payment aspects, feeling that the game was designed to pressure them into spending money. They also mentioned concerns about unfair practices, such as perceived imbalances in game outcomes that seemed to encourage purchases, and unexpected charges. Some people also felt that the game was unfair, with outcomes that favored those who spent real money.

What people talk about most

Product

Reviewers highlight negative aspects of the product, consistently expressing frustration and disappointment.... See more

User experience

Consumers find the user experience to be frustrating and boring. Many reviewers report issues such as... See more

Application

Customers expressed significant dissatisfaction with the app. Many reviewers reported persistent bugs,... See more

Price

People report negative experiences with price, expressing significant dissatisfaction with what they perceive... See more

Payment

Clients share negative opinions on payment, with many reviewers reporting issues such as hidden charges and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

⭐ 1 Star Cheating has ruined 8 Ball Pool. Yes, you can report cheaters, but reporting does nothing to fix the damage. Stolen coins are never replaced, so honest players permanently lose progress wh... See more

Rated 1 out of 5 stars

there’s always something wrong with/about having connections issues., how can you ppl eliminate this problem with some people that can’t work properly too? This game gets very quickly boring once thes... See more

Rated 1 out of 5 stars

Used to be brilliant now it’s full of cheats just played 4 forty million pound games and lost to cheats with win averages over 85 percent and they pot balls off 6 to 8 cushions it’s totally spoilt it... See more

Rated 1 out of 5 stars

You deserve-100 Unfair games You choose bet 100k When you start the game server automatically put you 500 bet When the other player start they put you 100k Support are all mother fu ckers nobod... See more


Company details


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1.4

Bad

TrustScore 1.5 out of 5

305 reviews

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Rated 1 out of 5 stars

100% rigged

100% rigged. Opponent pots one ball, misses, I pot 4, miss, then somehow my opponent pots balls PERFECTLY with ZERO spin, always has the white ball go EXACLTY into position to line up another shot, then somehow misses the most easiest shots known to man as soon as my opponent misses...

July 29, 2025
Unprompted review
Rated 1 out of 5 stars

Total Rip Off! Don’t waste your time

I’ve been playing 8 Ball Pool for the past few weeks and initially really enjoyed it. But lately, the number of games I’ve lost due to “signal issues” has gotten ridiculous. My internet connection is strong, yet I keep getting penalised as if I disconnected.

I reached out to the developers, and all they offered was a tiny amount of gold—not even enough to buy back into the game I was unfairly booted from. It feels like the game is designed to draw you in and then push you to spend more and more. I’ve just deleted it as the final straw was getting to me to watch a video of another game for rewards that did not happen.

Total cash grab. Really disappointing. Save your money and avoid the frustration.

July 13, 2025
Unprompted review
Rated 1 out of 5 stars

PROGRAMMED TO TAKE YOUR MONEY

What a shame, it was great at first, but after playing for a while, you start to see how this game is all about taking your money. It's programmed that if you spend your money buying things, you will win more games, and when you don't, you can't win a game. The most obvious and frustrating thing is the number of times the white or black ball will end up in the pocket or snooker yourself and lose the game, it's now pissing me off.
I am more adept now to not spending any money.

July 13, 2025
Unprompted review
Rated 1 out of 5 stars

It's sh.te

I haven't played 8ball pool for several months due to all the cheats. I went back on the game today, played 3 20 million games and all 3 where cheats. What a joke mini crap are. They have let more rats on this game and do nothing. Stay well clear of this sh.te game of cheats

July 11, 2025
Unprompted review
Rated 1 out of 5 stars

Unfair game full of hackers

Unfair game full of hackers. I worked hard to earn coins, but one hacker match wipes everything. Even after reporting with video proof, support gives copy-paste replies and takes no real action. There’s no transparency or compensation. It's obvious they care only about money, not fair play. The game feels like a scam now. Don’t spend real money here—you’ll regret it."We, the real players, are ready to build or move to a new game that values fairness."

July 7, 2025
Unprompted review
Rated 1 out of 5 stars

People are allowed to cheat and hack…

People are allowed to cheat and hack this game. I have been in so many games where I make a shot and the game resets with only one second to shoot again. This game is either hacked or some people are allowed to cheat. Skill does not mean anything when it comes to this game. It come down to whoever can hack the best. Very disappointing to people who play fair.

June 22, 2025
Unprompted review
Rated 1 out of 5 stars

Whoever plays this game must be mad

Whoever plays this game must be mad. It's so obvious you are playing mini crap computer. Or the cheating rats turn up and pot every ball off 4 cushions. Mini crap have allowed cheats to play for years and do nothing. Totally sh.te. I can't even call it a game

June 20, 2025
Unprompted review
Rated 1 out of 5 stars

*Hackers* :- the game not playing fair games by…

The game not playing fair games by peoples & many times I submitted the report in games but still game management are not improving the game they just giving offer of cues etc etc... many players playing with hack people are losing interest from game bcz of hack players but this cheap management still not working on this topic I hope now he take action on this

June 18, 2025
Unprompted review
Rated 1 out of 5 stars

Scam …

The worst game ever seen and the worst and horrible customer service I ever seen it’s a scam they scam you can’t even withdraw your money they just keep rejecting it please stay away from this scammers I’m going to report them as well

June 17, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible game!lucky spins lands on…

Terrible game!lucky spins lands on minimum winnings 99 times out of 100(possibility about 25%) also bought more than 300 scratch cards and also always got minimum winnings. Also they control who you play against depending on how much you spend on game!physics are not properly done and spins are not developed correctly! Also when complained about game error and lost coins because of that they just explained what I need to do to avoid it which I know how to avoid and that was not my fault. When asked support team if they can investigate it properly and refund me my coins which I lost because of that error they just said that it’s not possible! There are a lot of games where you can get refund if error happens and especially if you have proof- screen shots! DO NOT SPEND MONEY ON THIS GAME!!!!

June 5, 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely terrible game

Absolutely terrible game. Physics do NOT work on this game. You put backspin on a shot the white ball still follows it into the pocket like it's got a magnet on it. Whoever coded the physics has clearly never played pool before. It's filled with micro transactions that light up like a Xmas tree every time you log in. You can play the same shot 10 times and get 10 different results, absolutely no consistency. It's filled with stupid rules on the only tables worth playing at a higher level and as a result is a terrible pool simulator. Only reason it gets a star is because that's the minimum rating I can give it.

May 30, 2025
Unprompted review
Rated 1 out of 5 stars

Cheaters

How about stop fixing the games. The g.e makers control who wins and who looses these games if you don't buy their coins they will make you loose a gourmo ey trying to force you to buy coins

May 29, 2025
Unprompted review
Rated 1 out of 5 stars

Being run by indian company now

Being run by indian company now, as a warning sign of scam there is a indian flag tuckled inside the app logo at indian ceo managed google's playstore. Paid customers who plays without using hacks/bots gets account blocked without playstore refund with message - ur account is blocked for exploiting the game when the customer care never utter a word if coin selling facebook pages of subcontinent are mentioned when contacted but keep repeating we will not unban ur account for best interest of our valued players. The Ceo & many other officials have subcontinental origin

May 20, 2025
Unprompted review

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