99 Bikes - Marion Reviews 106

TrustScore 4.5 out of 5

4.6

Shop 1, 838 Marion Road, 5043 Marion, SA, AU


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See what reviewers are saying

Rated 3 out of 5 stars

Average experience with a click & collect at the Marion store. Says 2hr click & collect but 4hrs went by & never got a confirmation that my order was ready, I had to ring the store. When I did go & ge... See more

Rated 5 out of 5 stars

Second purchase and again Richard was amazing. Did a click and collect and wanted it held until we could get to the store and he kept us informed the whole way through and delivered with style. Thanks... See more

Rated 5 out of 5 stars

Although it took a while to be served (understandable considering it was boxing day) we did have excellent service and patience. The product knowledge was great. Ended up buying 2 bikes.

Rated 1 out of 5 stars

Upon purchase, the bike got a safety check in the marion, adelaide store. A couple of weeks later when i go to ride the bike, i notice the front right brake pad is missing. Front left brake pa... See more

Company replied


Company details

  1. Bicycle Store
  2. Bike Accessories Store
  3. Sporting Goods Store

Written by the company

At 99 Bikes, we are proud to be one of Australia's leading retailers of bicycles, bike accessories, and cycling apparel. With over 60 stores across the country, we offer an extensive range of bikes for all types of riders, from road bikes to mountain bikes, e-bikes to kids' bikes. As a customer at 99 Bikes, you can expect expert advice from our friendly and knowledgeable staff, as well as a range of services including bike fitting, repairs, and maintenance. We take pride in providing quality products and exceptional customer service, with a focus on ensuring that each customer finds the right bike to suit their needs and budget. We have earned a reputation for our competitive pricing and our extensive range of products from some of the world's leading brands, including Merida, Norco, Cube, and BMC. We also offer a range of exclusive products under our own brand, including bikes, apparel, and accessories. At 99 Bikes, we are committed to promoting cycling as a healthy and eco-friendly mode of transport, and we encourage our customers to make environmentally conscious choices when purchasing products. We believe that cycling is not only good for the environment, but also for our physical and mental health. Whether you're a seasoned cyclist or just starting out, 99 Bikes offers a one-stop-shop for all your cycling needs, backed by our commitment to quality, value, and exceptional customer service. We look forward to helping you find the perfect bike for your needs and sharing our passion for cycling with you.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

106 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great deal on the Garmin Edge and heart…

Great deal on the Garmin Edge and heart rate monitor!

May 26, 2023
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Reply from 99 Bikes - Marion

Hi there,

Thank you very much for your kind words and positive feedback. I am so glad the team were able to help out and provide great service.

We can't wait to see you in store again soon.
Happy riding!

Rated 5 out of 5 stars

Helpful friendly staff

Staff were very helpful and friendly, especially seeing I changed my mind and swapped the first scooter purchased to a different more expensive one.

April 18, 2023
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Reply from 99 Bikes - Marion

Thank you for the great review!

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Rated 5 out of 5 stars

Rang the team at Marion SA

Rang the team at Marion SA, very helpful, got just what I wanted and was delivered within 4 days

February 28, 2023
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Reply from 99 Bikes - Marion

Thank you Darren!

Rated 5 out of 5 stars

Great service and support.

Great service and support. Busy location and staff work hard to help you promptly. Very knowledgeable and helpful with advice and maintenance.

January 10, 2023
Rated 3 out of 5 stars

Average experience with a click &…

Average experience with a click & collect at the Marion store. Says 2hr click & collect but 4hrs went by & never got a confirmation that my order was ready, I had to ring the store. When I did go & get it the guy that served me was friendly & made sure my stuff was all there. But when I got home & opened the box for my helmet it was dirty & missing the pad liners etc. The online team has sorted the issue for me though & very apologetic.

January 6, 2023
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Rated 5 out of 5 stars

Bike service

Great service department Have already told several friends about the friendly efficient service at Marion shop. I will be coming back again.

August 24, 2022
Rated 5 out of 5 stars

My nephew was so pleased with his…

My nephew was so pleased with his headphones.. My brother borrowed them and was very impressed too.. Now I have to get him some!!
Easy on line click and collect very helpful staff 👍

September 7, 2022
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Reply from 99 Bikes - Marion

Hi there,

Thank you very much for your kind words and positive feedback. I'm so glad your nephew loves his new earphones, I have the same ones and they are fantastic.
 
I hope you all have a great week!

Rated 5 out of 5 stars

99 out of a hundred

They have a very good selection of everything you might need at a very competitive price. Very helpful staff who are knowledgeable and friendly. They lose a point for ending the gold membership.

September 1, 2022
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Reply from 99 Bikes - Marion

Thanks for the great feedback!

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