99 Bikes - Morley Reviews 27

TrustScore 4 out of 5

4.1

1/140 Russell Street, 6062 Morley, WA, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Went to the Morley store for a gear adjustment and was helped by Adam. He went out of his way to help me. Really nice guy and very knowledgeable. Will definitely be choosing him as my bike mechanic... See more

Rated 5 out of 5 stars

I would like the thank Giuseppe for going above and beyond to give me , a great price within store policy at 99 bikes . All the staff are very helpful and friendly and not pushy . The mechanic s h... See more

Rated 5 out of 5 stars

Brought 2 x TPU tubes 1 x Conti 5000 tyre and carbon brake pads staff were super helpful and friendly. Also Daniel the mechanic was brilliant sorted out the issues with my carbon front wheel...couldn... See more

Rated 1 out of 5 stars

Biggest scam and money making racket in Perth. I took my bike into 99 Bikes Morley because my chain kept coming off. I was advised by their mechanic that I need to replace the chain as well... See more


Company details

  1. Bicycle Store
  2. Bike Accessories Store
  3. Sporting Goods Store

Written by the company

At 99 Bikes, we are proud to be one of Australia's leading retailers of bicycles, bike accessories, and cycling apparel. With over 60 stores across the country, we offer an extensive range of bikes for all types of riders, from road bikes to mountain bikes, e-bikes to kids' bikes. As a customer at 99 Bikes, you can expect expert advice from our friendly and knowledgeable staff, as well as a range of services including bike fitting, repairs, and maintenance. We take pride in providing quality products and exceptional customer service, with a focus on ensuring that each customer finds the right bike to suit their needs and budget. We have earned a reputation for our competitive pricing and our extensive range of products from some of the world's leading brands, including Merida, Norco, Cube, and BMC. We also offer a range of exclusive products under our own brand, including bikes, apparel, and accessories. At 99 Bikes, we are committed to promoting cycling as a healthy and eco-friendly mode of transport, and we encourage our customers to make environmentally conscious choices when purchasing products. We believe that cycling is not only good for the environment, but also for our physical and mental health. Whether you're a seasoned cyclist or just starting out, 99 Bikes offers a one-stop-shop for all your cycling needs, backed by our commitment to quality, value, and exceptional customer service. We look forward to helping you find the perfect bike for your needs and sharing our passion for cycling with you.


Contact info

  • 1/140 Russell Street, 6062, Morley, WA, Australia

4.1

Great

TrustScore 4 out of 5

27 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Biggest scam and money making racket in…

Biggest scam and money making racket in Perth.
I took my bike into 99 Bikes Morley because my chain kept coming off.
I was advised by their mechanic that I need to replace the chain as well as the back cluster.
I accepted this advice and asked them to perform the work.
The following day I went to pick up my bike after having received a text that the work was complete.
I got to the store spoke to the mechanic who assured me the problem of the slipping chain had been resolved. I paid $343 and toook my bike.
I decided to test it in the parking area - and lo and behold, the chain came off.
I took the bike back to the store and told them that the problem had not been resolved.
I was then told that I need to replace the front chainring at an additional cost of $178.
They have now done this additional work and this then begs the question - was it even necessary to change my chain as well as the back cluster?
Doubtful - I suspect it was nothing more than a scam to try and fleece the public of additional dollars.
My advice to you - if you are looking to get your bike serviced - take your bike to any other bike shop - just not this one - YOU WILL GET RIPPED OFF!

January 5, 2025
Unprompted review
Rated 5 out of 5 stars

I would like the thank Giuseppe for …

I would like the thank Giuseppe for going above and beyond to give me , a great price within store policy at 99 bikes . All the staff are very helpful and friendly and not pushy . The mechanic s has also bern very supportive when I have needed adivice on my Gravel bike etc I definitely have enjoyed my experience with 99 bikes morley and will continue to shop there in The future many thanks team . Louie Farrugia

October 25, 2024
Unprompted review
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Rated 5 out of 5 stars

Fantastic experience - Rever step through e-bike

I purchased a step through e-bike from Brendan at Morley 99 Bikes and it was a great experience. The team put my bike together the same morning and it was ready to go for me, with a full introduction to the bike and its features. Brendan was really nice and spent a lot of time with me helping to pick the right bike and showing me the features of each of them. I can’t rate this team high enough, the service has been nothing but exceptional from the second I stepped through their front door. I have recommended them to everyone I know and next time I need a bike or accessories I will be heading back to Morley 99 Bikes without a doubt.

July 20, 2023
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Rated 5 out of 5 stars

I had an issue with my brakes on a…

I had an issue with my brakes on a mountain bike & took it into the Morley branch yesterday afternoon. Blake gave me immediate attention & quickly fixed the issue & had me on my way. I must say that I have now used the store a few times & I have always been impressed by the standard of service.

October 24, 2022
Unprompted review
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Rated 4 out of 5 stars

Brought a 4 bike rack

Brought a 4 bike rack. Works great. Great service when picking up new rack

September 21, 2022
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Reply from 99 Bikes - Morley

Thanks for taking the time to leave a review!

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Rated 1 out of 5 stars

I need to return it

I need to return it. Combo lock doesn't work. If you turn it upside down it unlocks!

Nothing against 99 bikes, just a cheap garbage lock. Staff are friendly as always.

May 10, 2022
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Reply from 99 Bikes - Morley

Thanks for your review. Sorry to hear that you're having this problem with your lock. We'll be happy to return or exchange it for you. 

If you are able to visit your local store—a sales consultant will be able to help and have it swapped or refunded on the spot. 

If visiting a store is inconvenient you are able to send the product back to the web-store. Once we receive the item/s we will be able to offer an exchange or process a refund. Email us on help@99bikes.com.au if you wish to proceed with this. 

Please  also email us on help@99bikes.com.au if you need any further help.

Rated 5 out of 5 stars

Great care and service

Great care and service. Have really enjoyed my bike so far. Thank you.

April 22, 2022
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Reply from 99 Bikes - Morley

Thanks so much for the great review, Nicola! So glad to hear you're enjoying the new bike.

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