9amHealth Reviews 

403
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 273 reviews, reviewers had a great experience with this company. Customers frequently praise the extremely knowledgeable and supportive staff, highlighting helpful coaching sessions that provide wonderful accountability for personal weight loss and lifestyle goals. People also find the mobile application very intuitive and easy to navigate, making it exceptionally convenient to track daily progress right from home. However, some customers also noted significant issues getting their prescription refills processed in a timely manner through the digital platform. Others felt the overall service was somewhat impersonal, mentioning unhelpful customer support responses and ongoing difficulties communicating directly with providers for their medical needs.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and knowledgeable during their health... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the platform is extremely user... See more

Service

People report ambiguous experiences with service, as consumer feedback reveals a sharp divide regarding... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with some consumers praising the prompt... See more

Application

Customers had positive experiences with the application, expressing great satisfaction with its user-friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to use and understand. All staff are nice and kind. Helpful hints on regular normal meals, exercises and real normal lifestyles. ( meaning they understand life is busy and squeezing in time for... See more

Rated 5 out of 5 stars

My experience so far with 9amhealth has been extremely positive! This is the support I have been needing all along! My coaching calls are helpful. After each call, I feel supported and confident about... See more

Rated 5 out of 5 stars

I have nothing but good things to say about my experience with 9am Health. If you’re on the fence about using this wonderful service, I am telling you to just dive in and see for yourself. Easy to use... See more

Rated 5 out of 5 stars

App is easy to use and videos are informative. Took several months to get a medication prescribed, and had some trouble with refills with increasing dosage over time, but the issue finally got resolv... See more


Company details

  1. Specialized Clinic
  2. Medical Office

Written by the company

9amHealth specializes in cardiometabolic care, offering a whole-body approach to preventing and treating diabetes, high blood pressure, and high cholesterol and supporting weight loss. We provide personalized care plans, access to medications, and expert guidance to help you live a healthier life every day. Get on-demand access to a team of licensed specialists across all 50 states (+DC), including endocrinologists, physicians, dietitians, and diabetes educators, to support your unique health journey. Complete an online medical questionnaire, and we'll create a personalized care plan that includes: *Unlimited access to a team of specialists. *Prescription medications as needed. *At-home labs and devices. *Expert nutrition and fitness guidance. 9amHealth is available to eligible individuals with or without insurance. Learn more by visiting our homepage or through your employee health benefits portal.


Contact info

4.0

Great

TrustScore 4 out of 5

403 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(403)

274 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 4 out of 5 stars

Workout

I've been taking Zepbound for almost a year now, and have loss a total of 20 pounds. My G1C has went down 5% the hardest part of this journey is working out.

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

Real people listening and talking with you , not at you

Easy to use and understand. All staff are nice and kind. Helpful hints on regular normal meals, exercises and real normal lifestyles. ( meaning they understand life is busy and squeezing in time for all this can be difficult and they get that )

April 21, 2026
Unprompted review
Rated 5 out of 5 stars

Rewarding program

I can’t believe how knowledgeable my team has been. This isn’t like Noom because it’s a pinpointed experience. You get personal 1:1 coaching with each module. It’s not random and it’s not forced.

April 27, 2026
Unprompted review
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Rated 5 out of 5 stars

This is a wonderful program!

This is a wonderful program to be a part of. It makes my weight loss journey so much easier. I look forward to my coaching sessions. The advice is on point and very helpful. The articles and training modules that are provided are super helpful in my weight loss journey. It is so easy to communicate with your health team if you need assistance. Getting my medication has been a breeze! I love the smart scale that they sent me to weigh with!

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

Great resources

Great resources, videos, articles & coaching to assist me in my weight loss journey to become healthy.

April 24, 2026
Unprompted review

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