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Review summary

Created with AI, based on recent reviews

Considering 167 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional patience, clear instructions, and supportive approach, which greatly helped in building confidence and understanding. Many people highlight the positive user experience, noting the effectiveness of the teaching methods and the overall excellent service provided. However, some customers were dissatisfied with scheduling issues and perceived unprofessionalism from certain instructors, including instances of time-wasting and a lack of progress in lessons.

What people talk about most

Staff

Customers consistently report highly positive experiences with staff. Reviewers frequently praise instructors... See more

User experience

Clients share positive opinions on user experience, often highlighting the supportive and patient nature of... See more

Instructions

Users describe positive interactions with instructions. Customers consistently praise instructors for their... See more

Service

Reviewers highlight positive aspects of service, praising instructors for tailoring lessons to individual... See more

Customer service

People report positive experiences with customer service. Many customers expressed gratitude for the support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Leanne taught my son who has autism, she was very patient with him and very understanding to his needs. He enjoyed his lessons and passed both his theory and practical frst time. Highly recommend Lean... See more

Company replied

Rated 5 out of 5 stars

Had an amazing learning experience with Bibi Khan from A Class.An excellent instructor. Very calm and patient made me feel very confident and believe in myself. She took the time to properly teach and... See more

Company replied

Rated 5 out of 5 stars

Bilal Siddique from A class I would highly recommend Bilal as a driving instructor. I passed my driving test today , and his guidance was a significant role in my success. Bilal is professional, pa... See more

Company replied

Rated 5 out of 5 stars

Elie was absolutely fantastic with my driving. After working with him for many months he made me feel comfortable we had many laughs and not once did he get angry with me or shout at me when I made a... See more

Company replied


Company details

  1. Driving School

Written by the company

A-Class Driving School is the BIGGEST Driving School in the South East of England, covering CARS, HGV and BIKES. More people pass first time with A-Class Driving School than any other Driving School across the South East, thanks to the work of our experienced driving instructors. Driving with A-Class Driving School is not just about gaining a Driving licence- it’s about learning an essential skill for life and doing it the right way. We aim for SUCCESS and Nothing LESS, Learn with A-Class and be the best South East leading Driving School.


Contact info

4.9

Excellent

TrustScore 5 out of 5

512 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Passed 1st time with only 30 hours

I was able to pass 1st time with only 30 hours worth of lessons thanks to Marcel! He always gave clear instructions with an optimistic and confident attitude, so I would highly recommend him as an instructor.

Due to the incredibly poor waiting times for the test dates, Marcel allowed me to go to a lesson every 2 weeks instead of every week. This really helped me out by saving a lot of money. He was also able to help me get an earlier test date, which saved me more money!

Thank you, Marcel, for the lessons you have provided in the 4-5 months of knowing you. I truly do appreciate it!

September 4, 2025
Unprompted review
A Class logo

Reply from A Class

Thank you for sharing your experience and congratulations on passing your test first time! We’re delighted to hear how much Marcel’s clear instructions, positive approach, and flexibility helped you throughout your lessons.

It’s great to know the lesson schedule and earlier test date made things easier for you, and we’ll be sure to pass your kind words on to Marcel. We really appreciate your recommendation and wish you safe and confident driving for the future!

— A-Class Driving School

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Rated 5 out of 5 stars

Brilliant

My driving instructor Elie was more than patient with me which is just what I needed, and I passed first time. I couldn’t have asked for a better driving instructor. Highly recommend!

August 27, 2025
Unprompted review
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Reply from A Class

Thank you so much for your kind words and congratulations on passing first time! 🎉 We’re delighted to hear that Elie’s patience and support made such a positive difference to your learning experience. We’ll be sure to pass on your feedback to him. Wishing you many safe and happy miles on the road ahead, and thank you for recommending A-Class Driving School! 🚗💨

Rated 5 out of 5 stars

Well what can I say I can’t believe how…

Well what can I say I can’t believe how lucky I was to have Eli as my driving instructor he was the best.today I passed 1st time with no minors and highly recommend if wanting to learn in a automatic

August 18, 2025
Unprompted review
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Reply from A Class

Thank you so much, Wannipha, for your wonderful review and kind words! 🎉 Huge congratulations on passing your test first time with zero minors – what an incredible achievement! We’re so pleased that you enjoyed learning with Eli and found the experience so positive. Wishing you many safe and happy miles on the road ahead, and thank you for recommending us! 🚗✨

Rated 5 out of 5 stars

Passed First Time Thanks to an Amazing Instructor

I started my driving lessons with Leanne in June 2024, and from the very first lesson, she made me feel completely at ease. Today, I passed my driving test first time with only 4 minors – and I know without a doubt that it’s thanks to her incredible teaching.

She’s patient, supportive, and always made me feel confident behind the wheel. We shared plenty of laughs and light-hearted moments during lessons, but she always kept safety as the number one priority. She has this amazing ability to make you feel relaxed while still pushing you to be your best.

I couldn’t have asked for a better instructor, and I’m so grateful for everything she’s taught me – not just about driving, but about staying calm and confident in any situation. If you’re looking for someone who genuinely cares about your progress and makes learning to drive an enjoyable experience, I couldn’t recommend Leanne enough.

August 15, 2025
Unprompted review
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Reply from A Class

Congratulations Jade on passing first time and with only 4 minors, that is an amazing result.
Thank you so much for your wonderful review for Lee-Ann, it is amazing to hear that she not only taught you how to drive, but to also enjoy the process of learning and your experience was both enjoyable and fulfilling. We are proud to have Lee-Ann on our team, and to know her pupils are receiving an excellent and productive service, whilst learning a valuable life skill.
We wish you all the best with your future driving.

A CLASS DRIVING SCHOOL

Rated 5 out of 5 stars

PARMINDER A*

Parminder blends his knowledge of driving with his ability to talk to people seamlessly. Incredibly clear and calm instructions and a fantastic attitude to helping people, I genuinely couldn't have done it without him. I would recommend him to any and all nervous drivers as he will put you at ease. A great instructor and fantastic guy. Passed quickly with him aswell.

August 14, 2025
Unprompted review
A Class logo

Reply from A Class

Thank you so much for your kind words! We’re delighted to hear you had such a positive experience with Parminder. He takes great pride in helping learners feel confident and at ease, so your feedback means a lot. Congratulations on your pass and safe driving!

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Rated 5 out of 5 stars

Excellent Instructor

I would recommend Leeanne as a driving instructor. She has taught my sons who both passed first time. She's very friendly and approachable, making them feel at ease and building their confidence. Leeanne had a kind way of letting them know what to improve in a very positive way. She's calm and understanding. I can't thank her enough.

August 5, 2025
Unprompted review
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Reply from A Class

Thank you Corine for your review about our instructor Lee-Ann, and congratulations to your sons for passing first time, that is an amazing achievement. We are so pleased that Lee-Ann's teaching was both a beneficial and positive experience. She is an asset to A Class.
We wish your son's all the best with their future driving

A CLASS DRIVING SCHOOL

Rated 5 out of 5 stars

Parminder

For driving lessons with Parminder: overall a really great experience - lessons were extremely informative and useful. Passed my driving test quickly thanks to this.

August 4, 2025
Unprompted review
A Class logo

Reply from A Class

Congratulations Aadesh on passing your test
Thank you for your comments about our instructor Parminder, he is an excellent instructor, and we are pleased that he is a part of the A Class team.
We wish you all the best for your future driving.

A CLASS DRIVING SCHOOL

Rated 5 out of 5 stars

Very good and excellent training

July 29, 2025
Unprompted review
A Class logo

Reply from A Class

Thank you Adeep for saying A Class is very good, and provides excellent training.
We strive to make every pupil's journey a fun, enjoyable and productive process. We wish you all the best for your future driving.

ACLASS DRIVING SCHOOL

Rated 5 out of 5 stars

amazing teacher

I just passed today with paul barwick, and he has been an amazing teacher, he’s very patient,understanding and calm in all situations, can also have a great laugh, i always looked forward to my lessons with paul as he is funny and they are enjoyable as well as learning so much, id 100% recommend.

July 29, 2025
Unprompted review
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Reply from A Class

Congratulations Poppy on passing your test with Paul Barwick.
Your comments are much appreciated, and Paul is an excellent instructor, and we are so pleased that your time with him was both productive and enjoyable, Paul is an asset to A Class.
We wish you all the best with your future driving .

A CLASS DRIVING SCHOOL

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Rated 5 out of 5 stars

Fantastic driving instructor

My son had Paul Barwick for my driving instructor. Feedback from my son was he's a fantastic tutor, very calm and puts you at ease, plus is very knowledgeable and patient. My son passed in 3 months with no minors - paul had 4 students pass that week, im not surprised at all. Highly recommend

July 22, 2025
Unprompted review
A Class logo

Reply from A Class

Thank you so much for your kind words and fantastic feedback! We're thrilled to hear your son had such a positive experience learning with Paul Barwick. He's truly an exceptional instructor—calm, knowledgeable, and dedicated to helping students feel confident and prepared. Congratulations to your son on passing with zero minors—what an incredible achievement! We really appreciate your recommendation and wish your son all the best on the road ahead.

—The A-Class Driving School Team

Rated 5 out of 5 stars

Brilliant instructor

My daughter Ellie, used to really not like driving until we moved her over to A class and she met Paul Barwick. There was an instant connection and she couldn’t wait for her next lesson, he was not only professional and taught her to a very high standard, he made the lessons really enjoyable that she couldn’t wait for the next one. She passed her test yesterday and this is because of the confidence that Paul Barwick gave her. Would totally recommend him and A Class to anyone learning to drive.

July 24, 2025
Unprompted review
A Class logo

Reply from A Class

Thank you Katrina for your amazing review, and congratulations to Ellie on passing her test. Paul is a truly lovely and experienced instructor, and we are so pleased that Ellie's learning journey was both enjoyable and resulted in a great outcome.
Paul is a valued member of the A Class team, and we get many reviews about him. His teaching is exceptional .
We wish Ellie all the best with her future driving.

A CLASS DRIVING SCHOOL

Rated 5 out of 5 stars

Paul Barwick

Paul Berwick was absolutely golden for the short time I had him. He was very calm very understanding and very funny and handled every situation amazingly well and I was test ready within two months. Paul was absolutely spot on and I would highly recommend for anyone looking for an instructor to choose him.

July 17, 2025
Unprompted review
A Class logo

Reply from A Class

Thank you so much for your kind words! We're thrilled to hear that Paul made such a positive impact on your driving experience. It's great to know that his calm, understanding, and humorous approach helped you feel confident and test-ready in such a short time. We'll be sure to pass along your recommendation to him! Best of luck on the road, and we appreciate you choosing us for your driving lessons.

Rated 5 out of 5 stars

Passed first time!

Had my driving lessons with Paul Barwick, felt completely comfortable and relaxed in my lessons which was a drastic change from my previous driving instructor experience, coming from an especially anxious person. So thankful to have passed first time with one minor and I couldn’t have done it without Paul’s help. I completely recommend him to anyone as you will have such a positive experience with driving and build your confidence not only for the test format, but also as a driver.

July 23, 2025
Unprompted review
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Reply from A Class

Congratulations Chloe, passing first time with only one minor is so good to hear. Thank you for your lovely words for our instructor Paul. We have many pupils with different needs, and knowing that Paul made you comfortable and confident on your learning journey, is amazing to hear. We are sorry to hear that previous experiences were not good, but Paul has helped you experience what driving is all about.
We wish you all the best with your future driving.

A CLASS DRIVING SCHOOL

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Rated 5 out of 5 stars

5 stars

Matt taught me how to drive, and I passed first time with just 4 minors! It was the best experience from start to finish- he created a calm environment which was important for me- being quite an anxious person! His teaching methods are amazing, so easy to follow- I couldn’t recommend more.

July 23, 2025
Unprompted review
A Class logo

Reply from A Class

Congratulations Natasha, passing first time with so few minors, is an amazing achievement. We know Matt is an excellent instructor and we are proud that he is part of the A Class team.
Matt knows how to plan his lessons around the individual and knowing that he made you comfortable and calm shows he is a great instructor.
We wish you all the best with your future driving

A CLASS DRIVING SCHOOL

Rated 1 out of 5 stars

Instructor (John) never responded!

Instructor (John) never responded to messages to book my son in for lessons so we have found alternative arrangements.

July 1, 2025
Unprompted review
A Class logo

Reply from A Class

Good Afternoon James.
Thank you for your message earlier and bringing our attention to the fact that the instructor had not yet been in contact regarding lessons for your son. We are extremely busy at this time and unfortunately sometimes enquiries are not always dealt with as speedily as we would like, as with the volume of enquiries we are dealing with, instructors are not able to get back to people as they are on lessons and work at home trying to get people booked in. We apologise profusely that your experience has not been to our usual standard, and your points have been noted. As discussed via Email earlier, your details have been deleted as requested, and we wish your son all the best with his learning experience,

A CLASS DRIVING SCHOOL

Rated 5 out of 5 stars

I passed my test with matt!

I passed my test first time with only 3 minors thanks to matt. I always felt comfortable and safe whilst driving with him. He made my experience better than I could imagine with the best outcome.

July 11, 2025
Unprompted review
A Class logo

Reply from A Class

Congratulations Grace on passing first time, and it is amazing with only 3 minors. Thank you for the lovely review for Matt, he is an asset to A Class , and we are so pleased that your experience with him was productive and enjoyable.
We wish you all the best with your future driving/

A CLASS DRIVING SCHOOL

Rated 5 out of 5 stars

I had Bibi Khan as my instructor

I had Bibi Khan as my instructor. I’ve had an amazing experience with her. She was very patient and encouraging. I would recommend Bibi. A great instructor

July 4, 2025
Unprompted review
A Class logo

Reply from A Class

Thank you so much for your lovely review! 🌟 We're thrilled to hear you had such a positive experience with Bibi Khan — she truly is a fantastic instructor who always goes the extra mile for her learners. Your kind words about her patience and encouragement mean a lot.
Wishing you all the best on the road ahead, and thank you for recommending A-Class Driving School!

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Rated 5 out of 5 stars

PARMINDER

From my side,Mr. Parminder is a best instructer.He is a very honest,supportive and helpful.I have learn everything in a short time frame from him.Therefore I can passed in a first attempt.

Bidur Dhakal

May 1, 2025
Unprompted review
A Class logo

Reply from A Class

Congratulations Bidur on passing first time, that is great to hear. Thank you for your review for our instructor Parminder, we know he is a great instructor, and it is lovely to receive such positive feedback about him. He is an asset to A Class.
We wish you all the best with your future driving.

A CLASS DRIVING SCHOOL

Rated 5 out of 5 stars

PARMINDER

The experience using the A-Class service was beyond satisfactory, They ensured I got an instructor at the nick of time and followed up to confirm how the class went, Amazing and what can I say about my instructor Parminder, he is patient, experienced and reassuring. He practically holds you by the hand throughout the training process and set your mind on the expectations, it was almost like he knew the mind of the examiner. Thanks Parminder

July 7, 2025
Unprompted review
A Class logo

Reply from A Class

Thank you so much for your kind words and for sharing your experience with A-Class Driving School! We're thrilled to hear that you had a satisfactory experience and that Parminder was able to support you so effectively throughout your training. His patience, experience, and reassuring approach truly make a difference for our students, and it’s wonderful to know he helped set clear expectations and build your confidence. We'll be sure to pass along your thanks to Parminder. Congratulations again, and safe driving!

Rated 5 out of 5 stars

PARMINDER

Parminder, my instructor was very patient and reassuring during my driving lessons. He kept on assuring me that I could do it, as he did to my wife, Helen, who passed her driving test at once! I was referred to him by my wife, and I yielded. All the previous instructors gave up on her because she was too fearful behind the steering. I equally passed at the very first attempt!

For both of us to have passed our driving test all at once wasn't just a coincidence, but possession of rare instructional skills by our instructor, Parminder!

I will recommend him to ALL learners, anytime!

Kind regards,

James.

July 4, 2025
Unprompted review
A Class logo

Reply from A Class

Good Morning James,

What a lovely review, thank you for taking the time out to leave Parminder such a nice review, we wish you both all the very best for the future.

Kind regards A Class

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