A Ok9 Reviews 270

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their excellent quality and effectiveness in improving their dogs' health and well-being. Many people noted significant positive changes in their pets, from improved digestion and joint care to reduced anxiety and alleviation of skin issues. Reviewers appreciate the natural ingredients and the wide range of supplements available, finding them to be superior to other options. However, some customers were dissatisfied with the order fulfillment, mentioning instances where supplements were missing from their packages upon arrival. A few other people also felt that the product was ineffective for their reactive dogs.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the effectiveness of various... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the effectiveness of... See more

Based on these reviews

Rated 5 out of 5 stars

Probio K9 Been using this for many years now. I use it for my yorkie for keeping her yeast infection at bay but also my Weimaraner who has water added to his means to help keep him hydrated due to hi... See more

Company replied

Rated 5 out of 5 stars

In less than two months, we have seen a marked improvement in our lurcher’s separation anxiety. When we have to go out now, she simply takes a slipper to her bed and falls asleep! Previously she would... See more

Company replied

Rated 5 out of 5 stars

Bought 3 tubes of pate competitively priced (also gave me discount code). Dogs love them cut into small pieces to use as high value training treats. Great customer service. Definitely use again

Company replied

Rated 5 out of 5 stars

Bug Canine has been a game changer for my dog Archie. He used to be so sick everytime he had his flea tick and lice and worming treatment. He's maintaining a good weight now and is a happier dog gener... See more

Company replied


Company details

  1. Animal Feed Store
  2. Pet Supply Store
  3. Vitamin and Supplements Store

Written by the company

Maximise the mental and physical health of your dog.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

270 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Smile K9

Smile K9
The product seems gritty and might be good but the pump is crap. I could only get a dribble out despite trying various orientations and even tried pushing the base as I pumped. I contacted customer support but my mail has been ignored.
Very disappointing

August 15, 2024
Unprompted review
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Reply from A Ok9

Hey Nikki
We are sorry to hear that you have been struggling to use your Smile-K9. This is not an issue that has been experienced before and our team are looking in to this.
We have responded to your email too and would love to find a solution for you.

Rated 5 out of 5 stars

Exceptional Customer Service and Outstanding Products!

I recently had the pleasure of dealing with A-OK9, and I couldn't be happier with my experience. The customer service team is absolutely phenomenal. They were incredibly responsive, knowledgeable, and went above and beyond to ensure all my demanding questions were answered and my overbearing pet parent needs were met. It's rare to find such dedicated and caring support nowadays, and it truly made a difference.

As for their products, I specifically purchased the Soothy for my dog, who has been struggling with inflammation from a sting and also itchy skin. I am amazed at how effective it has been! Within just a few applications, my dog's skin irritation was significantly reduced, and he seemed much more comfortable and relaxed. Soothy has been a game-changer for us, providing quick relief and promoting healing in a natural way.

Overall, A-OK9 has exceeded my expectations in both customer service and product quality. I highly recommend them to any pet owner looking for reliable solutions and a company that truly cares about their customers.

May 28, 2024
Unprompted review
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Reply from A Ok9

Hey Debbie
Wow! We are so happy to see that Soothy-K9 has made such a difference for your dog! 🤩 We are also glad that you had such a positive experience with our customer service team, providing excellent service is a top priority for us, and we're grateful for your support!! If you ever need anything, please don't hesitate to reach out. We're here to help! 🐾💙strive

Rated 5 out of 5 stars

Soothy K-9 works a treat!!

I have bought K-9 Soothy for my dogs and it helps them so much. They both have seasonal skin allergies and soothy helps their skin and paws. Also works great on humans!! I had some horrible itchy bug bites on my leg that nothing was working on so I put some soothy on and it helped so much!! I can't recommend it enough for my dogs and for myself!! Be sure to check it out!!

July 29, 2024
Unprompted review
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Reply from A Ok9

Hey Annette
Thank you for your kind review! We are glad to see that your dogs are loving Soothy-K9 and that even you are getting to benefit from it too! It is a favourite here too! Keep being amazing!

Rated 5 out of 5 stars

Visit to the Vet

When I took 11year old dog Zulu to the vet for her annual check up the Vet was very impressed with her calmness and fitness and the whiteness of her teeth! I had taken my pouches of A-OK9 supplements with me and she was impressed and said she would buy some for her dog! I had Bug, Senior Calm, Prime, Flexi & Plaque I must buy some of the Bug liquid to pot on Zulu as she has had 2 ticks last week inspire of Bug K9!
Thank you for keeping my dog fit & healthy

July 17, 2024
Unprompted review
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Reply from A Ok9

Hey Frances

Thank you for your amazing review! 🥰😍 We're thrilled to hear that Zulu has been getting on great with our supplements! It's also fantastic to hear that even your vet was impressed!! 🌞 We appreciate your support and look forward to continuing to provide products that you and Zulu enjoy!🐾

Rated 5 out of 5 stars

Antsy to Calm-K9

After just 4 days of starting Calm-K9, I was able to notice a difference in my dog’s state of calmness. I struggled to believe it myself, but when we recently ran out before our next subscription arrived…due to my scheduling error…she became more antsy after a few days lapse. When our Calm arrived, she went straight back on it, and she is now back to having the edge taken off of her antsy behavior and has again been able to relax more on her own.

July 10, 2024
Unprompted review
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Reply from A Ok9

Hey Raiffie
Wow, thank you so much for sharing your experience with Calm-K9! 🥰🥰🥰 It's awesome to hear that it's been such a game-changer for your dog! 💖🐾

We're thrilled to be a part of your journey in helping your doggo make positive changes, and we're here if you ever need anything else!! 💖

Rated 2 out of 5 stars

Shocking Customer Service

I have been using this brand for 3 years and the product is good, expensive but good. However, due to allergies, we can no longer use it and tried to return a recurring order. It's been over a month since I requested a refund, they have no customer service number, you have to go through an email address. It took them 5 days to respond, then I've had to chase again with nobody providing any kind of update as to when the refund will be provided.
Yet another company very happy to spam you with marketing and to take your money but doesn't care at all about the customer.

July 9, 2024
Unprompted review
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Reply from A Ok9

Hey Rob, we're sorry to hear that you are still waiting for your refund. We have responded to your email and are looking in to this for you. We will keep you updated as soon as we have more information for you.

Rated 5 out of 5 stars

Gland-K9 is great!

Gland-K9 is great! Marley needed his anal glands expressed periodically because he would scoot across the floor several times a day or lick his bottom frequently. Since we started using Gland-K9 about 4 weeks ago, I’ve only seen him scoot a couple of times and it has really decreased the licking. I mix the fiber supplement in his food every day and I’m very pleased with this product so far. Will definitely keep using it to try and avoid taking Marley to the vet for an unpleasant procedure.

July 8, 2024
Unprompted review
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Reply from A Ok9

Hey Debbie
Thank you for your kind review! We are so glad to hear that Marley is getting on so well with Gland-K9! I'm sure he will feel much happier with less vet trips!

Rated 5 out of 5 stars

Fabulous products

Fabulous products, my dogs love them. Calm k9, bug k9, flexi k9 and prime k9 fed to my dogs daily I also use fresh k9 in water on hot days - very easy ordering on website and fast delivery!

June 2, 2024
Unprompted review
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Reply from A Ok9

Hey Lydia 👋

Thank you for your amazing review! 🥰😍 We're thrilled to hear that your dogs love our products and that you've found a great routine! 💪 It's also fantastic to hear that Fresh K9 is keeping them hydrated on hot days!! 🌞 We appreciate your support and look forward to continuing to provide products that your dogs enjoy!🐾

Rated 5 out of 5 stars

A Ok9 products are fantastic

A Ok9 products are fantastic, I use Bug k9 & Fresh k9 my dogs love them.

May 14, 2024
Unprompted review
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Reply from A Ok9

That's wonderful to hear, Jemma!🤩 We're thrilled that your dogs are enjoying Bug-K9 and Fresh-K9!!! 💛💙Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

Fresh-K9 Shaker Bottle

Love Love Love the Fresh-K9 shaker bottle - it’s such a handy size to take out and use with Fresh K9 to keep the dogs hydrated. The attachable containers make it super easy to carry around either supplements or some treats. Not only is it great for out and about but I use it in the house as it makes mixing any powder supplements into water or bone broth a breeze!! No more lumpy non-mixed bits when I’m making up their frozen paw shaped supplement treats! Magic ✨

May 10, 2024
Unprompted review
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Reply from A Ok9

Hey Katy! 👋

We're are super happy to hear that you're loving our Fresh-K9 shaker bottle! 🩵💙 It's fantastic to hear that it's been such a handy tool for keeping your dogs hydrated on the go. The attachable containers are definitely a game-changer for carrying supplements or treats, making it super convenient for both outdoor adventures and everyday use around the house! 😍 And we couldn't agree more—mixing powder supplements into water or bone broth has never been easier, thanks to the shaker bottle's design. We're so glad to hear that it's been a magical solution for making those frozen paw-shaped supplement treats without any lumps or unmixed bits. Thank you for sharing your experience with us—it's feedback like yours that inspires us to keep creating products that make life easier for both you and doggos! 🐾🥰🙌

Rated 5 out of 5 stars

Rescue K9, Probio K9 and Bug K9

My Border Collie had a very upset tummy due to his Endocrine Pancreatic Insufficiency, where his gut doesn’t absorb food. After two sachets of Resue K9 then a daily spoonful of Probio K9 he is now back to his normal toilet habits and is feeling much healthier. I will start the daily dose of Bug K9 when his current medication is out of his system. I highly recommend these great natural products.

May 7, 2024
Unprompted review
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Reply from A Ok9

Hey there! 👋

Thank you so much for sharing your experience with us! 💖 We're so grateful to hear that our products have made a positive difference for your Border Collie's health! Dealing with stomach struggles can be tough, and we're glad that Rescue-K9 and Probio-K9 have helped alleviate your pup's upset tummy and restore his normal toilet habits🙌 It's wonderful to hear that he's feeling much healthier as a result🥰 Thank you for recommending our products—we're so happy to be a part of your Collie's journey to better health! 🐾💙

Rated 5 out of 5 stars

Purchased Plaque-K9 for my dogs as they…

Purchased Plaque-K9 for my dogs as they had tartar on their teeth. The order was shipped promptly and what a result. Within a couple of weeks my dogs teeth looked much better with almost no tartar. I've now been using it for over a year and my dogs teeth have never looked better

March 22, 2024
Unprompted review
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Reply from A Ok9

Hi Fred! 👋

Thank you so much for sharing your experience with Plaque-K9! 🙌🌟 We're so thrilled to hear that our product has made such a positive difference in your dogs' dental health!! Providing prompt shipping and delivering noticeable results is exactly what we strive for, and we're delighted that you've continued to see improvements over the past year!!😍😍😍 We appreciate your support and look forward to continuing to support your dogs' dental wellness in the future! 🐾✨

Rated 5 out of 5 stars

Gleam-K9

We received our Gleam-K9 towel a few weeks ago, and we absolutely love it. Drying Oakley after her bath used to be a struggle, but since we started using the Gleam-K9 towel, she now absolutely loves being dried. The towel is super soft and leaves her coat looking great. This towel is a must have for any dog owner!! 🐶🐾😍

April 19, 2024
Unprompted review
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Reply from A Ok9

Hey Kylee!

Thanks so much for sharing your thoughts on our Gleam-K9 towel! ✨💙🩵 We're thrilled to hear that it's been such a hit with lovely Oakley!! 🐾💖

It's awesome that drying time has turned from a struggle to something Oakley actually enjoys – that's the kind of transformation we love to hear about! And we're glad you're loving how soft it is and how it leaves her coat looking fantastic🥰

We totally agree – it's definitely a must-have for any dog owner looking to make bath time a breeze!! Thanks again for your support!💖

Rated 5 out of 5 stars

We ❤️ Fresh K9!

I have been using Fresh K9 for sometime now and it is definitely one thing that they love, I know it keeps them hydrated, keeping their energy levels up especially on days when we are agility training or competing or even simply just out on a long hike as it replenishes any electrolytes lost during the day.....it a must for us!😄

April 21, 2024
Unprompted review
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Reply from A Ok9

Hey Emma!

Thank you so much for sharing your great experience with Fresh K9!🩵💙🩵💙 We're thrilled to hear that it's become a staple in your routine and that your dogs love it - that makes us so happy!!! 🥰 Keeping them hydrated and energized during activities like agility training, competitions, and hikes is so important, and we're glad Fresh K9 is your go to for all of your dog's hydration needs! We appreciate your support and loyalty to our product! 🐾💧

Rated 5 out of 5 stars

The perfect additions to a healthy holistic lifestyle

I feed my dog raw meat and needed food quality natural supplements to add to his food. A-Ok9 comes through! I started my rescue puppy on calm.. it REALLY makes a difference! I added Bugg K9 and Plaque to the mix... very was impressed by how white and clean his teeth were! Last I added Prime... I need these vitamins added to his meat/ organ/ tripe mix for complete nutrition! I'm a bit of a freak when it comes to feeding holistic, good quality foods, treats and supplements to my dog and I feel good about using these products! So glad I found them!

March 1, 2024
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Reply from A Ok9

Hi Trinity!

It's wonderful to hear about your positive experience with our products! 🙌💚🐾We're thrilled that A-OK9 has been a great addition to your dog's raw diet, and we're delighted to hear about the benefits you've noticed, from the calming effects of Calm-K9 to the dental health improvements with Bug-K9 and Plaque-K9💪🌟Thank you for sharing your holistic approach to feeding your dog, and we're so glad you found us too! 🐾🌿

Rated 5 out of 5 stars

Won't go Anywhere Without our Fresh K9!

We have been using the Fresh K9 for a few years now and I won't go to any summer events without it! Bailey competes in dock jumping, agility and rally obedience. She is a long haired black dog, competing in Ontario, Canada so she gets warm very easily. Fresh K9 keeps her hydrated and keeps her energy level up so she can still enjoy all her favorite sports with her friends. We call it our "go-go juice" and we wouldn't dream of going to an event without it!

August 26, 2023
Unprompted review
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Reply from A Ok9

Hey Stephanie!

Thank you so much for sharing your experience with Fresh K9! 💙🙌 We're super thrilled to hear that it's become an essential part of Bailey's routine, especially during summer events!! It's fantastic to know that Fresh K9 helps her stay hydrated and energized, allowing her to excel in dock jumping, agility, and rally obedience - wow what an impressive and active pooch she is! 🤩🤩 We're honored to be a part of her journey, and we'll continue providing top-notch products to support her active lifestyle for sure!!!! 🐾🐾🐾

Rated 5 out of 5 stars

A-Ok9 is the BEST

I wanted to write a follow up to my review from 4 years ago. My two senior dogs have been on A-Ok9 products for 4 years now. My oldest dog will be 17 on Monday and with the exception of a little osteoarthritis (which is expected at his age), he is going along like the Energizer Bunny. He is teaching our 8 month old puppy the ropes (and keeping her in line). His good health is largely due to the good nutrition from these products. We're lifers when it comes to these supplements.

April 13, 2024
Unprompted review
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Reply from A Ok9

Hi Cynthia
Wow, what an incredible journey you and your dogs have had with our A-Ok9 products! 🐾💫 It warms our hearts to hear that your senior dogs have been thriving for four whole years – and happy early birthday to your oldest pup!!
And hearing that our supplements have played a big role in his excellent health means the world to us! 🌍❤️ We're honoured to have you as part of our A-Ok9 family!

Rated 5 out of 5 stars

Prime is Absolutly amazing 🤩 my dog…

Prime is Absolutly amazing 🤩 my dog used to have stomach problems due to B12 deficiency and since using PRIME instead of B12 tablets from vet we had amazing results. No more problems and plus her coat is super shiny. Love this product so much

April 9, 2024
Unprompted review
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Reply from A Ok9

Hi Martina
Thank you so much for sharing your experience with us. Your feedback means the world to us, and it's stories like yours that inspire us to continue creating products that make a real difference in the lives of pets and their owners.

If you ever need anything or have further questions about Prime or any of our other products, please don't hesitate to reach out.

Rated 5 out of 5 stars

Amazing Gleem towel

I’ve just had the gleem towel for a week now, it’s been a very soggy week and this towel has really helped dry my dog. After you’ve used it you need to rinse it in warm water then put it in a zip lock bag so it stays damp. It soaks up water and mud on my dog like magic! I think I may need another one!

March 29, 2024
Unprompted review
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Reply from A Ok9

Hi there
Wow, it's fantastic to hear that the Gleem Towel has been such a game-changer for you and your pup, especially during this soggy week! We're thrilled to know that it's been instrumental in keeping your furry friend dry and clean.
Thank you for your glowing review😊️

Rated 5 out of 5 stars

Soothie

Soothie!
I have a confession to make, I may use the soothie more for me than my dogs...it is simply divine! Smells great, a nice light and balm-like cream. I use is on my dogs pads, where they have gotten a bit of a rub from their harness. Love love the product

April 8, 2024
Unprompted review
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Reply from A Ok9

Hi there
Thank you so much for your kind words about our product! We're delighted to hear that you're enjoying it just as much as your dogs 😊 It's always wonderful to know that our products are not only effective but also enjoyable to use.

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