A1airportparking Reviews 

So many different names used for this so called meet and greet, we parked ant Stansted, absolute shambles to drop car off, then when collecting car, no clear instructions, rude on the phone. Car was damaged and goods stolen out of car. Apparently it’s in their terms and conditions, that if anything goes missing, it’s down to the owner…so basically they can take what they want. Trying to get rectification on damage, is a joke, the customer service doesn’t exist and they certainly don’t care about their brand name, seem to change it when reviews slate them.

We thought we had booked with Meet and Greet Bristol airport, but this company seem to have hijacked the name and this confused us.
We were directed to the short term car park at the furthest part of the airport. I telephoned the number given to tell them we were there and spoke to an asian person who i could not understand, we eventually were told "twenty minutes " We waited there for what seemed ages, with others in the same predicament. Eventually two Asian gentlemen turned up, gave the car a very thorough examination, took the keys and said we could leave.it was an extremely hard slog up to the departure lounge, For us both 75 with a big case.
On return a week later, we phoned the number given and was told " 40 minutes " it was a long wait and after a long flight we were exhausted. Also, we had to pay to get out of the car park.
The original Meet and greet are next to the departure lounge not half a bloody mile away and all exit fees were included.
I would NOT use A1 Meet and greet ever again.

DO NOT USE this parking place. After we booked only then did they say their airport shuttle cost an extra £10 per person each way. When we cancelled only 15 minutes after booking they charged a 15% cancellation fee. They said the hidden fees are in their small print and they sent us on a loop to cancel. Apparently you can only cancel through the chatbot online. When you call they are super unhelpful and useless. Avoid at all costs.

Fișet we used their services at Luton airport
Never answered the phone in first 30 min of landing and eventually when they pick up the phone they said we have to wait 30 min for their van
In their parking our car was hot and no one know anything saying to call the company . No one answered
Similar situation at Stansted air my friend had
Their shuttle to airport is not often at all (an h) as they hot just a van and the service rubbery slowly (at the reception they charge £20 for shuttle)
Almost loosing the flight due to their non organised management and lack of staff too
Not recommend at all
Just trouble

(BRISTOL) If it was possible I would rate this company zero stars. Their service was appalling a dishonourable.

On the day of dropping off my car, I phoned the number provided 30 minutes before I arrived. Not to say the man on the phone was rude/unprofessional and abruptly hung up leaving me thinking this is a scam.

Entering this place you come down a dirty track road and come to a brown electric gate. Through this electric gate is a farmhouse with horse staples and dogs everywhere. This didn’t give me much confidence and felt dodgy. I was then guided down the road to the car park by the one of the family members from the farmhouse who doesn’t even work at this company. Then met a guy who works at the company who told me the transport will arrive in 15-20 minutes which was actually near enough an hour.

On my return I phoned the same number when I landed. They said transport will arrive in 35 minutes. Yet again it didn’t come for over an hour. They don’t advertise this on the website. They make it sound like the transport is waiting for you. The bus driver was rude and we were waiting over 40 minutes to fill the bus. There was not enough room in the boot for any more luggage so the driver put the rest in with us on an empty seat. Some of the other customers got distressed that the luggage could fall off the seat as it was piled up. The bus driver then refused to drive and removed the luggage off the transport and removed the passengers which the luggage belonged to. After this he then phoned his manager and they sent out another vehicle to transport the excess luggage. Just to put the passengers kicked off the transport and allow them back on.

To conclude, I do not recommend this company to anyone. Very stressful and is the complete opposite of what they advertise on their website. They are stealing your money and not returning the service you have paid for!

I cancelled three days before departure and I've still been waiting for my money for more than 10 days. When I call they tell me that I'm in the process. I don't know what to do. Ugh, disgusting company.

First and last time we will ever uses this company called them 45mins before arriving the to wait around for 50mins till they turn up.then when arriving back car was dirty and a flat tyre plus he just left the car running and walked away what a load of shit do not uses ever

The parking was so hard to find, we almost missed our flight. The lane leading to it is awful. On our return we phone and they said they would be 30 minutes. After 3 additional phone calls they arrived 1hour and 20 minutes after the 1st call. No customer service, very rude and unprofessional.

The biggest scam for booking operators run by Pakistani Muslims (keep using fake names for online chat) who take pride in making fool of customers. I chose my parking for 49 £. Then email comes extra 20£ for dropping and pickup charges. I immediately (in less than 10 minutes) asked for cancellation, which they agreed. Every week I kept asking and they confirmed always I will get my refund soon which never happened.
Worst is after 4 weeks, I was again charged 49£ which was shocking to me. Finally I got bank and other legal authorities (with multiple evidence) involved so finally after 2 months of mental harassment, I got refund from my bank.

Their licence should be taken away for destroying customer relationships of thousands of people.

A1 PARKING BRISTOL

What a shambles. Ok, first of all, I'll hold my hands up, when dropping my car off I completely forgot to ring the recommended 30/45 mins in advance and only rang 5 mins away, but I rang from a layby and could have waited there, however they said head to the short stay car park and someone will be there in 8-10 mins. About 40 minutes and 6 calls later they arrived costing me extra in parking fees. Not the added stress you want when you've got a flight to catch.

On our return to the UK, we made sure we rang as soon as we landed and still had to wait and hour for the car to arrive. This was at 2.30am. We were cold and exhausted. Safe to say, it is not the meet and greet experience they advertise!

(LUTON) For starters upon the email there was hidden fees of £20 for the van transport to and from the airport. this wasn’t mentioned when we first booked. We arrived at the location to very angry passengers and a van driver refusing to drive people to the airport.
We PAID for bus transport then paid for a separate uber to take us to the airport which was ALL unexpected.

On our return, I called fifty minutes in advance to let them know we were arriving.. to which we still had to wait over an hour after that call for someone to collect us.

When we asked where the parking was since we didn’t get it TO the airport, the person on the other end hung up… The van stunk of cigarettes and had us waiting once again. After setting off back to the car park, the drive wasn’t smooth and quite dangerous.

The part that annoyed me most was upon arrival, my car had the windows down, one of which (the front one) must’ve jammed or something but was BROKEN when i picked it up. The window will not do up again. I’ve travelled to a dodgy part of london now having to PRAY someone won’t stick their hand in my window and steal my car because someone at their company broke my drivers window.

1 star is too kind!!!

For starters we struggled to find the place, when we eventually found it, we were shocked to find out it was actually in a farm on a person's property. We rang the number provided and they confirmed it was correct.
We got in parked the car - fine.

Coming home was a different story. We again called the number provided 30 minutes prior to us leaving arrivals in BRISTOL and no answer. We panicked thinking we'd be stuck. But kept calling until someone answered, when they finally did they told us 45-50 mins wait and to wait in the mini bus area.

We waited in the mini bus area, time goes on and we're wondering what's going on. Now we have 2 little children, shivering in the cold. We finally had a call off of someone called Dave saying we are being picked up by a van called rts travel, which baffled us because we got dropped in just a normal van, plus the company is called a1 so why is this van due to pick us up literally minutes later.

Little did we know, 10 minutes prior to this call (we didn't know rts was picking us up), we see a van pull up, an Asian man get off look at us, then carry on looking at his phone and drove off.

Minutes turn into an hour, and we call Dave back again and he is so so rude to me! Saying it's my fault I missed it, and I explain well we didn't know this company was picking us up as we booked with a1 & he is getting more and more rude to me. I do say rather shirty that I have two small children with me freezing and we've been waiting for an hour. I pass the phone to my husband because I can feel my blood boiling!!

When the fella eventually turns up, we look at him and say "you looked at us right in the face!" his excuse was "bus was too busy and no room for luggage" which was absolute bull cos the bus was empty from the people he dropped off!

Absolutely fuming still with this company, and I'm going to be taking this further. DO NOT BE FOOLED BY THE BUDGET PARKING ADVISED, PAY EXTRA UNLESS YOU WANT TO BE STOOD IN THE COLD FOR HOURS!!

DO NOT USE THIS COMPANY IF YOU VALUE YOUR CAR…
I used A1 airport parking for valet parking at Bristol airport. On my return from holiday in June I met their driver and was handed over my vehicle. It was filthy! I think it was left in a muddy field because the wheels and underneath the car were coated in dry mud. For some reason the front passenger seat was fully reclined and the heating was set to hot in our hottest June ever. Was it slept in overnight? The interior was filthy. More annoying was the fact that my car used over a quater of a tank of fuel and had fifty eight miles on the clock from when I dropped it off. . I only live twenty miles from the airport. Where did they drive my car too? A bad experience for myself. Definitely won’t use them again.

AVOID at all costs (Bristol)! I am not even sure where to start with how awful the experience is and having read the review of others we got off lightly!
Arrival
- Location for park and ride- this is down a pothole ridden dirty track to a livery yard... then told to pay additional barrier transfer fee- at this point parking in a mainstream carpark is the same price. The drop off cost 8.50 per vehicle at the airport but everyone on the bus is charged, meaning they charged this 10 times on our trip- scam!
- We then waited in the dark on the dusty yard for a driver to turn up- make sure you have so much time to waste as possible as had we not been ahead of time we would have spent approx 45mins parking the car!
- I am pleased there were other people around as its pitch back in a dusty yard and feels like you are being scammed- which you are! the person that took our payment on his phone, had been drinking.

Make sure you take pictures of mileage! Another customer on our bus got driven to the airport in their own car as there were no minibuses running...

Collection
- Took over an hour to be collected
- The driver then tried to claim he had been there the whole time even though we literally saw him drive in, in an van that isnt marked correctly and he didnt call so we were looking at the van for at least ten minutes before I thought to double check, the signage is another travel company- unsettling!
- the driver then proceeded to text while doing over 70mph in a 50mph to the point we felt the need to ask him to stop texting- which he didnt.
- Key collection... there is a hut with everyone keys in bags, open to anyone, there was no-one to speak to so we found our own keys before the 'key guy' came over to check.
They were at least polite at the yard, the driving was shocking and you end up adding at least an hour either end of the travel to muck about with the parking and transfers. Just an awful experience- never again.

DO NOT USE THIS COMPANY!!!

ABSOLUTE JOKE. BOOKED MEET AND GREET AND WAS TOLD ENDLESS AMOUNTS OF LIES ON WHY IT WAS NOT POSSIBLE TO MEET AT AIRPORT BOTH WAYS. THEY HAVE A TERRIBLE CAR YARD WHERE THEY FORCE YOU INTO PARK AND RIDE WITH 20 OTHER FOLKS!

1 star is way too many for this company! We called to let them know that we were on our way as requested and the instructions given were difficult to understand and the person was quite rude. We called a further 4 times with calls either not being answered or the same person giving different instructions which did not make sense. We were then asked to send them a WhatsApp so they could send a location which we did but I am still waiting 2hours later! We decided to cut our losses and go elsewhere. Do yourselves a flavour and avoid at all costs! These people do not give a monkeys about you or your car!

don't buy this parking lot! you risk damaging your car, the road to the parking lot is disastrous, full of deep potholes! plus the transfer is not stellar, you wait hours to pick you up from the airport and on the phone he tells you he'll be there in 5 minutes but he shamelessly lies to you! it's basically not a parking lot, it's a farm! don't buy this!

I paid for a meet and greet service as I was going and coming the same day and didnt want to waste time waiting for shuttle. As I approached airport I was told to drop the car at some parking 10 minutes away. I barely made my flight. On my return I got the same treatment. The customer service response was very poor and they refused to refund me the difference. Stay away

I don’t recommend this company, the stuff is very rude l, unhelpful and not professional. On our return they asked for extra money otherwise they didn’t want to return the key from the car. The car wasn’t even parked at they car parking it was somewhere else, they left me waiting for the key over a hour. Very disappointed

DO NOT PARK HERE!
If you’re booking ‘budget park & ride and given the address: Home livery BS40 5EF, you’re best off paying the extra couple of quid and park in Bristol’s official car park.

This is some sort of dodgy unofficial company, you’ll be met with rude aggressive staff who don’t care about anything other than money, demand you pay extra even though your email said no hidden fees, your car will be scratched and you’ll have to wait over an hour & a half to be picked up as the driver is ‘eating tacos’, even when you give the 30mins notice as asked, unbelievable.
Contacted the managers & the office number, wrote an email to raise a complaint but nothing so have no choice to but to write this review.