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3.5
2 reviews
No history of asking for reviews
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Exceptional, talked me through what I needed. I ordered two things separately and they managed to retrieve the order and combine and refund the postage.
Extremely helpful and went out their way. They even managed to squeeze it on today's post.
be very careful ordering anything technical from this company. Looks like admin staff are left to answer customers questions, and nobody was available to help with technical questions. the website is misleading with no manuals or FAQ sections. The videos on YouTube stop short at giving out the best advice. I have now had to write to them pointing out that their website is sadly deficient in the level of detail to allow customers to buy products online. They assume that customers have prior knowledge of their equipment, which cannot be assumed. if you are selling online, ALL the information needs to be on the website OR technical advise available. Not impressed by being told that they provide wonderful customer service, if you say it enough you begin to believe it!!
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