A1pack Reviews 32

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Great product and excellent service. I have been using Nupack for a few years and have never been let down. Delivery is fairly fast and the price very reasonable. The quality is excellent. Never ha... See more

Company replied

Rated 4 out of 5 stars

Nupack - Stock arrived OK All good. Normally pick up stock from other supplier which is quicker than waiting for it to be delivered but they had ran out of stock, so NUpack is a good backup suppli... See more

Rated 5 out of 5 stars

Perfect, a good weight for sending ceramics wrapped in bubble wrap, looks nice in the white, excellent service, fast delivery, very happy.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

32 reviews

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Rated 5 out of 5 stars

Small mailing boxes.

The product arrived promptly and was exactly as described. I like the fact that I can use the boxes either as white or brown. The price was very competitive. All in all - very impressed.

September 25, 2025
Rated 5 out of 5 stars

Perfect, great company

Perfect, a good weight for sending ceramics wrapped in bubble wrap, looks nice in the white, excellent service, fast delivery, very happy.

August 4, 2025
Rated 5 out of 5 stars

Great value boxes

Great value boxes, cut nicely. With a little extra care it is possible to fold them in reverse with the white inside which I prefer for my purpose.

May 29, 2025
Rated 4 out of 5 stars

Everything was good except that their…

Everything was good except that their site doesn’t have a step for me to leave shipping instructions, their email communication was not very good as well

April 4, 2025
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Reply from A1pack

Sure, we'll get this resolved before your next order.

Rated 5 out of 5 stars

Great product and excellent service.

Great product and excellent service.

I have been using Nupack for a few years and have never been let down. Delivery is fairly fast and the price very reasonable. The quality is excellent. Never had a problem.

March 20, 2025
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Reply from A1pack

Thanks David

Rated 1 out of 5 stars
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Reply from A1pack

Hey Mark, We understand wrong boxes were sent to you. We had a chat on the phone and the correct boxes were sent to you upon finding the error and the issues was resolved. We also thank you for helping our couriers pick the wrong boxes from your place to be sent to the correct customer. We hope to give a better service to your enxt time. Thanks

Rated 5 out of 5 stars

Thank you

Thank you, quick service, items as expected from description and measurements.

January 23, 2025
Rated 5 out of 5 stars

I was looking for a supplier that…

I was looking for a supplier that values communication with customers, and I found that here! While the quality and price of the products are important, I believe customer service is critical, which is why I chose Nupack. Thank you.

October 25, 2024
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