A2F Reviews 

Reply from A2F

Jul 19, 2022

Hello Emo Sly,
Thank you so much for shopping with us. All of our products are genuine! They come directly from the official manufacturer. Depending on which brand of products you have bought, you can check the authenticity of your products on the official manufacturer’s website (for example, if you have bought products by the brand “Alpha Pharma”, you can enter the codes found on the product packaging into Alpha Pharma’s authentication system at: www.check-alpha.com.)

If you need any help with this or further advice about using your products, you can contact us via our chat service on our website or via the support ticket link on: a2f.net/contact-us/
We hope that you enjoy your products and that you shop with us again.

Thank you.

a2f.net
Contact Us

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Reply from A2F

Updated Jan 24, 2022

Hi Jeffrey, please give us your order ID/s to support you. Thank you.

Update (24 of Jan): Hi, as per checking your item was delivered on Jan 18, 2022. Can you update us? and can you please update your review, we will appreciate it. Thank you

Reply from A2F

Updated Nov 24, 2021

Hi, as per checking your provided order ID, your tracking number is(LW454869317DE), and your item is now;
2021-10-29 01:11
GERMANY, SINGAPORE GM, Processed Through Facility -> Your item has been processed through a facility in SINGAPORE GM, GERMANY at 1:11 am on October 29, 2021.

2021-10-29 01:11
GERMANY, Acceptance

We will keep updating you as soon as there is a movement of your item. Thank you

Update(5 of Nov): Hi, here's an update of your item;
2021-11-04 21:17
Depart From Transit Office of Exchange -> Your item was processed at the enroute center at 9:17 pm on November 4, 2021.

Update(16 of Nov): Hi, we're sorry for experiencing delays, we hope to will give us more time until item is delivered. We hope for your understanding and patience. We will update as soon as there's a movement. Thank you

Update (23 of Nov): Hi, here's a new update of your item.
2021-11-22 18:50
UPLAND, CA 91785, Arrived at Post Office -> Your item arrived at the Post Office at 6:50 pm on November 22, 2021 in UPLAND, CA 91785.

2021-11-22 16:03
UPLAND, CA 91785, Arrived at USPS Facility

Update(24 of Nov): Hi, we believe that your item is already delivered. Can you please confirm us? We hope to hear your next purchase. Thank you
2021-11-23 16:55
UPLAND, CA 91786, Delivered, In/At Mailbox -> Your item was delivered in or at the mailbox at 4:55 pm on November 23, 2021 in UPLAND, CA 91786.

Reply from A2F

Updated Nov 8, 2021

Hello, as per checking, your tracking number is (LW453524297DE) and when we track the package this is the result: (2021-09-28 16:00
Singapore, Shipment data received - Awaiting Parcel Handover to DHL)

We will be monitoring this review and as soon as updates are available, we would be advising you. Thank you.

Update(14 of Oct): Hello, as of today, we are still waiting for the package to be handed over to the courier from their facility. We appreciate your extra patience on this matter and we would surely monitor the progress of your order’s shipment. Thank you

Update(18 of Oct): Hi, here's a new update of your item:
2021-10-15 05:28
GERMANY, SINGAPORE GM, Processed Through Facility -> Your item has been processed through a facility in SINGAPORE GM, GERMANY at 5:28 am on October 15, 2021.

Update(28 of Oct): Hi, here's a new update of your item:
2021-10-27 00:00
In Transit to Next Facility -> Your package is moving within the USPS network and is on track to be delivered to its final destination. It is currently in transit to the next facility.

2021-10-26 14:12
AVON, MA 02322, Arrived at USPS Facility


Hi, can you please update us if you already receive your item?

Hi, I believe that you already received your item, and can you please update your review for us, is very appreciated. We hope to hear your next purchase. Thank you

Reply from A2F

Updated Oct 7, 2021

Please give us your order number so we can be the one to reach out to you. Thank you

Update (7 of Oct): We did not receive your response, we will be closing this ticket for now. Please let us know if you still have any issues. Thank you

Reply from A2F

Updated Aug 13, 2021

Hi, I'm sorry for the issues that you experienced. Could you please send me your order ID so I can check this for you? Thank you.

Update (13 of August): Hi, I did not get your order ID so I will be closing this ticket for now. Should you have any further concerns, please let us know. Thank you

Reply from A2F

Updated Aug 10, 2021

We are terribly sorry for your experience. Kindly send us your order number and we will be glad to investigate the matter. We'd love to grant you with a bonus code for your next purchase to make up for the inconvenience it may have caused.

Update (22 of July): To ensure we resolve your issue, could you please send us the tracking number or order number here so I can look into it and track your item. Thank you.

Update (26 of July): Hi Matias, our support team will directly reach out to you to resolve your issue. Thank you.

Update (5 of August): Hi Matias, your item has now been despatched to the UK.

Update (9 of August): Hi Matias, this is to inform you that your order is now out for delivery.

Update (10 of August): Hi Matias, thank you very much for your update. Looking forward to your next order.

Reply from A2F

Updated Jul 2, 2021

We are terribly sorry for your experience. Kindly send us your order number and we will be glad to investigate the matter. We'd love to grant you with a bonus code for your next purchase to make up for the inconvenience it may have caused.

Update (2 of July):You have not responded to me so I assume that your problem was solved. If you still encounter any issues, please let me know so we can assist.

Reply from A2F

Updated Jun 23, 2021

We are terribly sorry for your experience. Kindly send us your order number and we will be glad to investigate the matter. We'd love to grant you with a bonus code for your next purchase to make up for the inconvenience it may have caused.

Update (23 of June): You have not responded to me so I assume that your problem was solved. If you still encounter any issues, please let me know so we can assist.