a2zdrinks.com Reviews 529

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient delivery service, noting that orders arrive on time, well-packaged, and often faster than expected. People also appreciate the competitive pricing and the wide selection of products available, making it easy to find what they need. The overall service, from the user-friendly website to the professionalism of the staff, is frequently highlighted as excellent. However, some customers experienced issues with product accuracy, receiving items that differed from their order or were damaged upon arrival. A few people also reported problems with delivery times, particularly when paying for expedited shipping, and some found the customer service unresponsive when issues arose.

What people talk about most

Delivery service

People report positive experiences with delivery service. Many customers praise the fast and efficient... See more

Order

Reviewers mention positive feedback about order. Many customers found the ordering process easy and... See more

Product

Users describe ambiguous interactions with product. Many customers praise the excellent and secure packaging,... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the prompt, efficient,... See more

Price

Customers had positive experiences with price. Many reviewers consistently praise the competitive and good... See more

Based on these reviews

Rated 5 out of 5 stars

We used A2Z Drinks for an event and were absolutely blown away by their service. From start to finish, everything was handled with professionalism and care. The range of drinks they supply is fantas... See more

Rated 5 out of 5 stars

I placed a home order with A2Z Drinks and was really impressed with how easy and reliable the whole process was. The website was simple to use, prices were competitive, and the selection covered e... See more

Rated 5 out of 5 stars

I recently ordered from A2Z Drinks and was really impressed. Their selection is broad, covering both popular brands and some harder-to-find options. The website was easy to navigate, and checkout was... See more

Rated 5 out of 5 stars

Really speedy dispatch and delivery on the normal delivery category. Well packaged, with plenty of protection, so bottled arrived safely. Excellent and will use again.


Company details

  1. Alcohol Store
  2. Beer Distributor
  3. Beer Store
  4. Brewery
  5. Tea Wholesaler
  6. Wine Store

Written by the company

a2zdrinks.com is one of the leading online beverage retailers in the UK, providing a huge variety of beverages to meet unique tastes and occasions. Passionate about luxury and quality drinks, we have a team of enthusiasts who are willing to provide extreme quality products from leading suppliers from across the world. With the help our of user-friendly website, customers can easily browse a huge variety of drinks, organic whole foods and a variety of groceries. Whether you are looking for a refreshing cocktail mixer, high-quality wine for a special celebration or unique craft beer that you just have to try, a2zdrinks will be at your service. With competitive prices and reliable delivery services, customers can enjoy their favourite drinks straight to their doorstep. We hope to deliver a wonderful shopping experience in the process too.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

529 reviews

5-star
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1-star

Replied to 47% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 1 out of 5 stars

AVOID!!!!

Sent the wrong item, a smaller can size that I can get alot cheaper elsewhere, also paid for next day delivery and all they could do was offer me a 15% discount on the item, which still means I paid over the odds for 24 cans. Will not be using again and I advise you stay clear as well.

August 18, 2025
Unprompted review
a2zdrinks.com logo

Reply from a2zdrinks.com

Hi, We are really sorry. There been a mistake, I have applied the refund refund as agreed and closed the order

Rated 5 out of 5 stars

Enjoyed a bottle of wine whilst away…

Enjoyed a bottle of wine whilst away for the weekend so searched online to see where I could buy it. Ordered through a2zdrinks.com as they were best price,even including the delivery charge. Parcel arrived quickly and was extremely well packed. An excellent service which I shall be using again.

August 10, 2025
Rated 1 out of 5 stars

Your after sales service is not the…

Your after sales service is not the best. I mixed up the delivery address and the product was supposed to be delivered to a different address. I tried several times to ring you, but the Switchboard system just sent me round and round. I left a voice message but even as I write, I have not got a response.

August 3, 2025
a2zdrinks.com logo

Reply from a2zdrinks.com

Hi, We offer next day delivery as standard. you placed the order and we shipped and delivered the parcel within 24 hours. It was not our fault if you have entered wrong address. We are sorry our lines was busy. My Manager will contact and resolve this.

Rated 2 out of 5 stars

Placed my order on 26th July was meant…

Placed my order on 26th July was meant to arrive within 3 working days, emailed them on 1.8.25 was told there was a delay my order would arrive by 8th aug still not arrived emailed twice since and now they’re not responding to my emails 😥😥 I wouldn’t buy from them the only correspondence since putting my experience up on here was to ask me to take down this comment and my order would arrive by Thursday 14th aug I said I would edit this once I received my order no surprise really still no order and they’re ignoring my emails once again, was also told customer services would contact me surprise surprise that’s not happened either 😡😡

July 26, 2025
a2zdrinks.com logo

Reply from a2zdrinks.com

HI, We are really sorry, there been a delay, Your parcel will be delivered by Thursday, we have sent you a email and our customer service will contact you.

Rated 1 out of 5 stars

Ordered on a thrusday

Ordered on a thrusday, paid over £20 for next day delivery. Didn't turn up on the Friday. Turned up late Saturday half way through event they were for, with items missing. Emailed a few times. Eventually had a response offering refund for missing items but not for the delivery.

July 31, 2025
a2zdrinks.com logo

Reply from a2zdrinks.com

Hi, We are extremally sorry, 1 of the product was out of stock, I have we have refunded in full including delivery charge as well.

Rated 4 out of 5 stars

Good experience

Good experience , however I did have issues with the next day delivery I paid for , some items were delivered a day later with no explanation and I had to chase up.

July 31, 2025
Rated 5 out of 5 stars

I first tried these drinks in The…

I first tried these drinks in The Netherlands, which is where they are from, but on my return to the UK I was unable to order them online directly from the producer, so I went online here in the UK and found a2z drinks, who stocked them. Ordering was quick and easy, and delivery was super fast. My thanks, Scott. A

June 26, 2025

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