This is more like a heart-warming story…
This is more like a heart-warming story between friends rather than a service you randomly purchased.
The whole family just came back from China and what was waiting for us was a flat full of mouse urine and droppings, In the very beginning, I did not realize how serious the situation was, so I thought, " Ok, let me clean the droppings and deal with it tomorrow morning", but when a little black creature jumped out in front of me, I just panicked. As a man, I don't panic easily, but after more than 15 hours long flight without sleep, I just crashed down.
Thus, I started making phone calls. To be honest, as a Londoner, I know finding a service by randomly calling people is very risky, you may just get a cowboy rather than an expert. But it was 1:30 after midnight, and I did not have a choice. Not surprisingly, only a few people answered the phone call, most of them were not interested or only could make an appointment the next morning. Thanks to god, I just very randomly called Jason, and he said he would be here in an hour and the charge is just £200 for two visits. I don't think anyone can do better than that especially considering the time point I called.
Then, Jason kept texting me to update the time he would arrive and showed up on time. He explained everything in detail, carefully checked the room and served the treatment. Initially, I suspected whether it would work, as the waiting time is 3 weeks. During this period, I called Jason and asked a few more questions, he was also nice and patient on the phone.
Surprisingly, after the first week, no more sign of the mouse was observed [confirmed by motion-detecting cameras]. And Jason came again after 3 weeks. He checked again and set some more bait. Meanwhile, he completely blocked the holes under the kitchen sink. When he knew that I will leave home again for another few weeks, he suggested that I leave my key to a friend, just in case if the mouse showed up again, he can again come and help.
I am very moved by this friendly, kind and professional man, who not only provides a fantastic service as a pest control expert but also gives support like an old friend. I cannot thank Jason enough for his effort in solving my problem.
P.S. His eyes are always a bit red, so I assume he is trying his best to ensure this 24/7 service.
Overall, very happy with Jason's help, and definitely will come back to him if there is a pest issue [hopefully not any more, finger crossed].
August 15, 2024
Unprompted review