Abacus Life Settlements Reviews 

Denise and Colby were very helpful and kind and patient. They were clear in they explanations and led me through every step!

They were very helpful and was very prompt and professional. We really enjoyed working with Janie and Ericka. Always kept us advised as what was going on

Denise and Adriene were kind and informative. Another company offered me a better settlement, (a few thiusand more) but were very cold and business like. I appreciate the way I was treated bu your company.

My experience with Abacus life was extremely disappointing. I spoke to Jackson and we proceeded with the application to sell my policy. After this, all communication ceased. I received no confirmation that he even received my application. I had to call him and ask if he received it. I sent it by a prepaid envelope from FedEx that was sent to me by Jackson. I gave it 2 weeks and no response from Abacus. I finally decided to call. Yes, he received it. He would let me know when he heard anything. Never heard a word. I called him again a few weeks later and I was told I should hear something within the next week. I waited another 3 weeks and heard nothing. Finally called him again and I actually got a text message from him telling me that Abacus would not buy my policy. No explanation as to why I was turned down. I can't believe he left me a text message. Obviously poor customer service. I would love to know why I was turned down but I will not call again. They do not deserve an A+ rating based on my experience.

Denise and Janine were great to work with. They were very attentive to detail as we worked through the process. Any time I needed to speak with either of them related to questions about where we were in the process of Abacus purchasing our insurance policy, they were quick to answer the phone, or return my call promptly. Now that the process is completed and payment has been received, Janine remains available for any additional questions I might have. I can easily recommend the services provided by Abacus.

I had a $100,000 term life insurance policy lapse because premiums were going to increase and Abacus offered NOTHING because they want you to be, literally, on death's door. These companies only make money if they give a small amount (short period of premiums) and then cash in on the large insurance payout.. DUH... so if you're in reasonably good health...good luck!

Both my initial contact : Chriss and closing person Janine Allen were awesome.Their explanation of the process and responses to my questions were both timely and helpful.
The payout was better than their competitors.

Very poor process. They failed to meet their scheduled phone appointment with me twice.

My agent Jordan was very professional and exceedingly patient while going through all the details and requirements
Answered all questions thoroughly.

Logan Brown of Abacus Life is an outstanding salesperson and truly an asset to the Abacus Life Team.
Logan is a very knowledgeable, competent and professional person with excellent follow-up skills.
The processing time and rapid response was great so that it was a pleasure to do business with such a dedicated employee/company.
Sincerely,
Tom Waters
Retired

Logan did an excellent job !
He kept me well informed during the process and followed through in a timely fashion.
I highly recommend Logan and Abacus

Abacus was responsive, fast, and provided me the highest quote for my policy. They responded to questions quickly and accurately.
There was no confusion in how they described the process. I worked with Erica and Dalton both were terrific.

Working with Fiona was a pleasure. Friendly, helpful and professional.

Ms. Andree is truly a real professional in her approach to her responsibilities! Throughout the entire process of this "life settlement", she maintained contact with us by phone and by informative emails. Her communications were always cheerful, optimistic and very productive. This procedure was complex and rather lengthy, yet we were able to maintain our composure and sanity because of her expert advice and helping hand, always at important junctures. Obviously, we are very pleased with the final outcome, and we owe Liz our wholehearted thanks for her ever-present willingness to provide information and guidance to us whenever it was requested of her. Her job performance, indeed, rates five bright stars!

Allan F. Meyers Col USA (ret)

From the first call I had with Ben to the last call I had with Janine, the people at Abacus Life treated me with a level of respect and service and compassion that is very rare to find these days.

The entire negotiating, underwriting and closing process was handled with professionalism and great care. This may be a small company by they rate as giants in my book. This is customer service the way it was meant to be. Many thanks to the entire Abacus Life team. Ted E.

I had the pleasure of working with Jordan Morgan. He was professional, informative, kind and personable. I actually want to adopt this kind young man 🩷 Jordan thank you and really enjoyed working with you Robbie

The efficient and knowledgeable support provided by Fiona Li

Liz is very well informed and can provide the caller with all the information they need.

I spoke to Liz on the phone, to find out if I was qualified to do business with Abacus Life Settlements. While I did not qualify for the program, Liz took the time to explain everything to me, and answered all questions I had,in a friendly and professional manner.

Let me begin by saying I did not accept the final offer so I am not someone with a large check in hand to bias my review. John Aldridge was just amazingly patient and informative as he negotiated a rather complex policy. When the final offer was quite low he went to great lengths to explain the reasoning and actuarial calculations that went into it. I am not happy that I received no money but I must be honest that the attention to detail and service at Abacus was excellent.