I have visited M1 Beauty in Wiesbaden and Frankfurt multiple times and I was satisfied every time. My last experience last week was excellent because the doctor knew exactly what I needed before I eve... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I have visited M1 Beauty in Wiesbaden and Frankfurt multiple times and I was satisfied every time. My last experience last week was excellent because the doctor knew exactly what I needed before I eve... See more
Company replied
Extremely disappointed with the lack of professionalism here. My appointment was canceled just a few hours before it was scheduled to begin, which is a massive inconvenience. To make matters worse, t... See more
Brillant results and company I went to the Glasgow and the doctor and my Botox was spot on, you have as well a free revision after your session (if the Botox didn’t kick in) I’m so happy with the resu... See more
I had an amazing experience with Dr. Hasan! She is truly an artist when it comes to aesthetics. I wanted a very natural look for my lips and cheekbone, and she delivered beyond my expectations. The re... See more
Company replied
M1 Med Beauty ist Ihr Experte, wenn es um Schönheits- und Anti-Aging-Behandlungen geht. Unsere 36 Fachzentren haben sich auf die Faltenbehandlung mit Muskelrelaxans und die Unterspritzung mit Hyaluronsäure (Fillerbehandlung) sowie ausgewählte Schönheitsoperationen spezialisiert.
Grünauer Straße 5, 12557, Berlin, Germany
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was upsold a brand of filler for an additional $200 with the promise it would last double the time of the normal brand - when it had all but dissolved after 2 weeks, the response was to shrug their shoulders and say how strange, but there's nothing they can do about it as it's their company policy not to offer refund or credit. Used to attend here regularly for botox, but the customer service in this incidence made me lose faith entirely.
The last 2 times I went to them in Zagreb and had botox to lift my brows ..also forehead .. my eyes dropped twice .botox didnt work on my forehead .. they have this theory so they dont lose money .. you only have a 48 hour window to add more ..haha iv gotten botox all over the world and every single clinic has said .if you need more come back in 2 weeks to top it up! All but them! They advertise that they can lift the nose with botox .a siimole procedure to lift the tip of the nose .the 2 female doctors had noooo idea what i was talking about! They told me they do filler for that .no filler is used to give the nose a straight look if your nose is crooked! Uneducated and 2 stars for the lovely receptionist
Dr Yuritza is great, and the clinic is very professional all round
Extremely disappointed with the lack of professionalism here. My appointment was canceled just a few hours before it was scheduled to begin, which is a massive inconvenience. To make matters worse, they have been completely unreachable since—I’ve called multiple times with no answer and sent emails to reschedule that have gone ignored.
A clinic should value their patients' time as much as their own. I ended up booking elsewhere with a much more professional team. Save yourself the headache and go somewhere that actually answers the phone.
More than a month ago, i went for a Traptox to release pain and tension in my shoulders. After there weeks still notices no différence. So I called them but thei was in waiting line for more than 1,5 jours 😂today the lady told me that they tell about a follow up in the I pad, which I overlooked cause maybe thèse letters are so small and in a long text or whatever. But something sooo essentiel the ‘dictor’ who sets the notice forgets to tell you………from another clinic i heard that they get often complainte about M1 Beauty.
Please do not go there!!!!!!!
I got botox here- professional and courteous service, nice clean practice- it was a little pricey but I thought I would try it. I was assured that I could contact them after two weeks if I needed a tweak/correction which would be free. The result wasn’t entirely symmetrical so I emailed them after 2 weeks to arrange for a revision appointment. However, they only replied a week later with the answer that a revision was only possible between two and three weeks. I found it very odd that they waited so long to reply, replying only once it was ‘too late’ for a revision. They offered me another appointment. No thanks. It’s always disappointing when medical establishments are so clearly just about squeezing out as much money as possible from you.
Really wonderful salon, cant say anything negative , recommended to everyone
Dr Edward was so informative and the treatment was painless .Amazing results highly recommend
This place is a junk clinic. Complete joke. I had jawline filler done last week and did 4ml (which is the upper range for females). Paid 1200 euros. Yet my jawline is STILL undefined and looks horrible, like a have a double chin. I have done jawline filler in the past and had a snatched look -- so I know what is possible to achieve if I have a good injector. Unfortunately, the injectors don't know what they're doing at this clinic and I will have to dissolve the work they did and get it redone. What a waste of 1200 euros.
My favourite place! M1 in Liverpool Street has an amazing team — always professional, friendly, and welcoming. The service is top-notch every time. Highly recommend!
I love coming here they treat you so well all the ladies are super nice .
Feels like that you get sccammed there. Told my bad story to clinic no response- nothing!
Very bad emotions from my last visit!
Dr.Kanaan Razan is super friendly and has professional attitude.She understood what i want and helped me to achieve it.She has bright future as cosmetic doctor!
The injector art was extremely rude and had no patience. He was upset because I asked for his opinion and told me to reschedule. When I asked if anyone else does it, he told me that I should do it myself. I guess he doesn’t want business or at least not from Americans.
We scheduled an appointment weeks in advance and clearly communicated the topic we needed advice on. Unfortunately, once we arrived, we were told that no one available at the clinic had the required expertise, and the appropriate specialist was not present. This resulted in a long journey without any outcome. We would have appreciated more respect for our time
Dr Farnaz was amazing. She explained the process of lip filler and took her time to make sure we were satisfied with the result. Highly recommend!
I was so happy with the service, and the resrult is ofc fantastic
The doctor took time to explain everything to me thoroughly! 😊
The salon provides an exceptional experience with its seamless reception process and efficient treatments. I've never had to wait longer than five minutes, which is a testament to their punctuality and organization. The staff offers thorough and transparent explanations about the products they use, including their benefits and effectiveness, ensuring you feel informed and confident throughout the process.

Reply from M1 Med Beauty
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.