ABA English Reviews 2,911

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I recently had an amazing experience with Aba English. I needed help correcting something I thought would take a long time, but they assisted me quickly and efficiently. I’m truly happy and gratefu... See more

Company replied

Rated 1 out of 5 stars

It doesn't matter how many times you unsubscribe or contact....you keep receiving endless emails from them.

Company replied

Rated 5 out of 5 stars

Teacher Martine was very responsive and corrected us at the right time. It was also good for expanding our vocabulary, since she makes sure we can understand properly about what other students are sa... See more

Rated 5 out of 5 stars

ABA English is a great app for learning English. The units are very helpful and I have improved my English to the best. I enjoy the microlessons and learn something new every day, the content is care... See more

Company replied

Company details

  1. English Language School
  2. Adult Education School
  3. Educational Institution
  4. English Language Instructor
  5. Language Course Provider
  6. Language School

About ABA English

Written by the company

ABA English

The Digital English Academy

ABA English is the only online academy where you'll find all the resources you need to learn English and get certified in just a few months.

With ABA English you'll learn English just like you would if you were in London or New York but from the comfort of your own home, at your own pace and from whichever device you prefer.

How does it work?

In order to achieve your goal, you'll have access to a video-based course, live English classes every day and guidance from our certified teachers.

Achieve your goals

Start today and see your first results in just a few months. You'll get an ABA English Certificate every time you pass a level which you can share on LinkedIn.

More than 30 million students all over the world learn English with ABA English.

LEARN MORE

Contact info

4.2

Great

TrustScore 4 out of 5

3K reviews

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No history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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4.2

All reviews

(2,911)

59 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I can’t cancel my subscription

My subscription was renewed for another year, despite my previous subscription still being active. Furthermore, this renewal occurred without any prior notification. I have sent three cancellation requests, none of which have received a response. Additionally, the email address provided for exercising the right of withdrawal either does not exist or is not functional. This situation is not only shameful but also goes against Spanish law. I wish to emphasize that I am well within the legal timeframe to cancel my subscription and request a refund. I kindly request that this matter be resolved promptly and that my communications are not ignored.
By the way, I also wrote to the support email you provide here and I so far nobody has responded back yet.

April 28, 2024
Unprompted review
ABA English logo

Reply from ABA English

Dear Nargués, we confirm that the support team has satisfactorily handled your request. Remember that you can request a refund and cancel your subscription up to 15 days after renewal. We remain at your disposal.

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Rated 4 out of 5 stars

My problem finally solved but I lost…

My problem finally solved but I lost approx 15 days. The period should have been added to my membership. Anyway, thank you for your support.

April 16, 2024
Unprompted review
ABA English logo

Reply from ABA English

Thank you for sharing your opinion about us. Your satisfaction is our priority here at ABA English. Please get in touch with us whenever you need to.

Rated 5 out of 5 stars

Serious and fast team.

Serious and fast team.
Characteristic? Very kind!

March 18, 2024
Unprompted review
ABA English logo

Reply from ABA English

Your satisfaction is our priority. Thank you for sharing your opinion and forming part of our academy. Happy studying.

Rated 5 out of 5 stars

They fixed my problem efficiently

They fixed my problem efficiently, I would like to continue using this platform but I have already used it for long and I have learnt a lot. Thank you very much. Thank you very much.

March 11, 2024
Unprompted review
ABA English logo

Reply from ABA English

Your satisfaction is our priority. Thank you for sharing your opinion and forming part of our academy. Happy studying.

Rated 1 out of 5 stars

mala no funcionan los videos desearia…

mala no funcionan los videos desearia saber sobre la política de reembolsos

February 9, 2024
Unprompted review
ABA English logo

Reply from ABA English

Muchas gracias por indicar la incidencia. Para poder darte una mejor asistencia, por favor, contacta con nuestro equipo de soporte a través del email support@abaenglish.com, detallando el problema. Nuestro equipo técnico tratará de dar con una solución cuanto antes.

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Rated 1 out of 5 stars

I'm not able to cancel the premium…

I'm not able to cancel the premium subscription, the cancel option redirects me to the Help Center in Spanish where the suggestion is to use exactly the same button to cancel the subscription. I have contacted the support team, but no one reacted to my emails.

September 25, 2023
Unprompted review
ABA English logo

Reply from ABA English

Dear Natalya, we are trying to locate your user email address in order to solve the situation but we can't do that here. Please contact support@abaenglish.com as soon as possible. Our agents are always on hand to help.

Rated 5 out of 5 stars

It,s the best English course !!!!

The metodology and the support of on line classes and the Teachers makes this course one opportunity to increase your English level, thanks a lot!!!!

June 27, 2023
Unprompted review
ABA English logo

Reply from ABA English

Thank you for your feedback and for forming part of our academy. Remember you can always contact us whenever you need anything.

Rated 5 out of 5 stars

Excellent and very quick technical…

Excellent and very quick technical assistance . Thank you ABA

June 26, 2023
Unprompted review
ABA English logo

Reply from ABA English

Your opinion is what is important for us. Thank you for forming part of our academy. We're in this together. Happy studying.

Rated 5 out of 5 stars

They helped me in a very professional…

They helped me in a very professional way. Excellent service.

June 22, 2023
Unprompted review
ABA English logo

Reply from ABA English

Thank you for sharing your opinion about us. Your satisfaction is our priority here at ABA English. Please get in touch with us whenever you need to.

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Rated 1 out of 5 stars

I registered but I can't start studying…

I registered but I can't start studying because the app is locked!

April 22, 2023
Unprompted review
ABA English logo

Reply from ABA English

It is very likely you are trying to access the course with the wrong email address. In order to provide you with better assistance, please contact our support team using the email address support@abaenglish.com

Rated 4 out of 5 stars

Tech Support has replied to all issues…

Tech Support has replied to all issues experienced within a week, it would be great to have a reply a little sooner (2-3 days).

February 23, 2023
Unprompted review
ABA English logo

Reply from ABA English

Your opinion is what is important for us. Thank you for forming part of our academy. We're in this together. Happy studying.

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Rated 5 out of 5 stars

The best investment

I love ABA English, I started a week ago and it's really working, the teachers are friendly, I love their accents and each one of the classes are very dynamic, the customer service department is the best. 5 star 🌟

February 1, 2023
Unprompted review
ABA English logo

Reply from ABA English

Thank you for sharing your experience, Roxx! Your satisfaction is what is important for us. We are here for whatever you need. Welcome and happy studying.

Rated 5 out of 5 stars

It’s best app to help us to speaking…

It’s best app to help us to speaking and reading English language and gramer

June 15, 2022
Unprompted review
ABA English logo

Reply from ABA English

Dear Alan,

Thank you for sharing your opinion about us. Your satisfaction is our priority here at ABA English. Please get in touch with us whenever you need to.

Have a good day!

Rated 1 out of 5 stars

Misleading advertising.

Misleading advertising. I have been registered with the ABA for many years. Before they had real offers, now they just try to trick you by sending you the same offer repeatedly, which has no additional discount. When asked about this matter to the support department answered me with something else. They tell me that they are going to make me an offer and I do not receive anything. Ultimately, taking advantage lies now have many registered users, raise prices and deceive people taking advantage of this situation.

May 11, 2022
Unprompted review
ABA English logo

Reply from ABA English

Dear José Manuel Melendi, 

Our course has improved a lot in recent years, offering new services and options that were not previously available. We are sorry that you have this opinion about our prices, but we assure you that we try to adjust them to the product, always putting our students as a priority. On the subject of the offer, an agent will contact you to understand what has happened. 

All the best!

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Rated 1 out of 5 stars

Spammers, aggressive marketing

Agressive marketing. Cheap tricks. "Free online test of your English knowledges." once you do it, shows no results but it asks to log-in using facebook. Once you do, still no results, but it welcomes you in "worldwide community of English students" and start sending you spam emails. I unsubscribed already, yet I still keep receiving emails from my "allefged new lector" offering me payed plans. Vegetable vendor in middle-east street market has better business etiquette. Feels like being offered free soup in a pub and than being charged 70 quid for borrowing a spoon afterwards.

April 11, 2022
Unprompted review
ABA English logo

Reply from ABA English

Dear Crook Slayer,

We are very sorry that you have this opinion of our academy. We try to offer a quality service, always focused on the well-being of our students. In your case, please contact the support department to solve the sending of promotional emails. If you have requested to unsubscribe, you should not receive any email. 

Have a good day!

Rated 5 out of 5 stars

Thank you very much ABA english!

Thank you very much ABA english!
Very decent content to study english.

April 10, 2022
Unprompted review
ABA English logo

Reply from ABA English

Dear сардор расулов,

Thank you for sharing your opinion about us. Your satisfaction is our priority here at ABA English. Please get in touch with us whenever you need to.

Have a good day!

Rated 5 out of 5 stars

This most best program for teaching…

This most best program for teaching english!

March 11, 2022
Unprompted review
ABA English logo

Reply from ABA English

Dear Zikrulloh,

Your satisfaction is our priority. Thank you for sharing your opinion and forming part of our academy. Happy studying.

Have a good day!

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