5 stars for the delivery driver Chris, he was great. Arrived on time, friendly and communicated well before arrival. He got the sofa into the house easily before I had to shoot off to work. We are g... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Great sofas at competitive price. Company were in touch quickly too confirm order etc Although items were stated in stock online they were awaiting delivery, therefore this delayed receiving our o... See more
The sofa and chair I purchased are very comfortable. Definitely good value for money. If I had one suggestion that would improve the service it would be that the company kept in touch with you after... See more
Sofa arrived very quickly especially before Christmas. Its ok and will do as a sofa for my first house but the quality isn't amazing and it's harder than I expected, I don't expect it to last as long... See more
Company details
Written by the company
We know a thing or two about sofas. That's because we've been making high quality, comfy and stylish sofas for over 10 years. Those years of experince and expertise mean that today we're proud to bring you the huge range of sofas along with unbeatable quality, and service that's second to none.
Contact info
Unit 4 Norbury Court, 7 Welcomb Street, M11 2NB, Manchester, United Kingdom
- 0800 368 9673
- admin@abakusdirect.co.uk
- abakusdirect.co.uk
4.4
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 55% of negative reviews
Typically replies within 2 weeks
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Sofa is nice and comfortable but the…
Sofa is nice and comfortable but the colour is completely different than the photo. Sage green is light shade but I received very dark green.
January 14, 2026
Very good, very nice
Very fast, good quality. Very comfy. Delivery man was very nice, got the job done and was polite. Would recommend!
January 28, 2026
Unprompted review
The delivery driver was a friendly…
The delivery driver was a friendly person, who even gave me some tips on how to set up the sofa
January 28, 2026
Unprompted review
Lovely sofa delivery driver really…
Lovely sofa delivery driver really helpful thanks!
January 28, 2026
Unprompted review
Thank you for my delivery and helping…
Thank you for my delivery and helping me really nice
January 27, 2026
Unprompted review
Unfortunately one of the helpers was…
Unfortunately one of the helpers was incapable of helping with the sofa and a neighbour had to bring it up
January 11, 2026
Very beautiful sofa was delivered so…
Very beautiful sofa was delivered so fast and Kris was very helpful and brought it upstairs and built it to. Love the sofa.
January 24, 2026
Unprompted review
Amazing delivery
Amazing delivery, very helpful man helped my partner move the sofa into the house. Very grateful
January 24, 2026
Unprompted review
Great service
Chris called to let me know 2 hrs and 25 mins away very polite and friendly .
January 23, 2026
Unprompted review
AVOID AVOID AVOID
Spent over a £1000 on a new sofa for it to arrive damaged and 2 month down the line I am still trying to get it replaced. They have till the end of next week and I will be going to my bank to claim it back. Sometimes there's a reason a place is cheap. Also the quality is rubbish. AVOID.
January 22, 2026
Unprompted review
Reply from Abakus Direct
We’re very sorry to read about your experience.
However, after carefully checking our records using your details, we can confirm that you have not purchased from us. There may be confusion with scammers operating on Facebook under similar names to our company.
Unfortunately, we are aware that fraudulent sellers on Facebook sometimes pretend to be legitimate sofa companies, which has caused confusion for customers in the past.
If you would like to double-check the company you purchased from, please feel free to contact us directly and we’ll be happy to help clarify.
Kind regards,
Abakus Direct
Very polite and helpful driver
January 20, 2026
Unprompted review
verry goodddddddddd
December 23, 2025
Beautiful and very elegant
Very beautiful sofa,easy to put together and very solid.
November 30, 2025
Quick delivery
January 15, 2026
Unprompted review
The delivery was smooth and on time
The delivery was smooth and on time, and I really want to appreciate the delivery man - Chris. He was very kind, polite, and patient, which made the whole experience pleasant. Great service overall.
January 14, 2026
Unprompted review
Chris was great- very friendly and…
Chris was great- very friendly and helped move the boxes. He went above and beyond. Thank you!
January 13, 2026
Unprompted review
New sofa and armchair
Yes, happy with the four seat sofa and hopefully be happy with the new armchair which will be arriving next week will use the company again when going to buy furniture in the future
good stuff
December 30, 2025
Chris was absolutely brilliant
Chris was absolutely brilliant. He delivered a very heavy sofa, arrived right on time, stayed in constant contact, and carried everything into the apartment himself. The delivery was quick, smooth, and completely stress-free. Highly recommend!
January 13, 2026
Unprompted review
Happy with service
Delivered in good time and I was notified in advance, which was appreciated. The delivery driver, Chris, was friendly, polite, and very helpful when bringing in the sofa. The sofa was easy to put together and arrived in good condition. Very happy with the service.
January 8, 2026
Unprompted review
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