ABC Shower Doors Reviews 303

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

These guys offered a no-nonsense straightforward approach to our job. Friendly, reliable. Constant contact by staff as well as Steve the owner made us feel like we were in good hands. The quality of t... See more

Rated 5 out of 5 stars

Very good quality shower doors and installation. On time. Did what they said they'd do. Worked quickly. Cleaned up afterwards. More expensive than Home Depot, but without the chaos (plus HD doesn't ha... See more

Rated 5 out of 5 stars

Best part of my bathroom renovation from start to finish! Salesman arrived on-time, and provided information, measured and left within 15 minutes. Quote arrived promptly, and project was completed... See more

Rated 5 out of 5 stars

ABC Shower doors services from design to installation were excellent. Our space was challenging and worked with me to come up with multiple designs based on our conversations. They delivered our doors... See more

Company details

  1. Bathroom Remodeler
  2. Furniture Store

Information provided by various external sources

ABC Shower Door and Mirror Corporation has been family-owned and operated for over 3 generations, since 1931. It all started with the passion and drive of our founder and great grandfather, Stephen Chustckie, who opened a small glass and mirror replacement company in New York City. “Find .. something,” he would always say, trying to improve upon the methods and tools used to further improve his service to his customers. Over seventy years later, ABC Shower Door and Mirror has expanded, growing to become one of the largest frameless shower door companies serving the United States. Total customer satisfaction has always been and still is our first and foremost goal at ABC Shower Door & Mirror. We are pleased and always appreciative to be at your service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

303 reviews

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Rated 5 out of 5 stars

Kept informed about arrival time -- Great Price -- Quality Job!

Best part of my bathroom renovation from start to finish! Salesman arrived on-time, and provided information, measured and left within 15 minutes. Quote arrived promptly, and project was completed from start to finish in 11 days.

Installers texted me to say that they were running 20 minutes late -- were professional, courteous, and cleaned up when they were done. A quality job, and a beautiful shower! The price was extremely fair as well.

November 19, 2016
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Rated 5 out of 5 stars

Very Good

Rep was great and order was very smooth to process. Install went timely and well too!

November 18, 2016
Unprompted review
Rated 5 out of 5 stars

Very Professional and Clean

The whole experience from ordering to installation was done professional. The crew was extremely orderly and clean. It was almost too easy.

November 14, 2016
Unprompted review
Rated 4 out of 5 stars

Great Product

This is a great quality product with a professional staff. Very helpful. I love my new shower glass. Only issue I had was the wait time and long wait window for installations with no weekend availability.

November 11, 2016
Unprompted review
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Rated 1 out of 5 stars

Poor Customer service.

I am very disappointed with this company that is a outside installer for Home Depot. They are quick with having someone come and measure for the Shower Doors but the guy was to come back with samples of Glass for the doors for me to choose from. That didn't happen. I tried again a couple of months later with this company and the same problem the gentlemen called and said he didn't have the samples on the day of appointment and he would mail them to me and I have yet to receive them. The company needs to hire more reliable employees.

October 23, 2016
Unprompted review
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Reply from ABC Shower Doors

Ms. Fraziet, This is Steve, I am the owner of ABC Shower Doors. I want to personally apologize for our representative not getting you the samples in a timely manner. If it would be OK with you, I would like to contact you and set up a time to come to your home. I know this may be a little late but I really want to make this right and make sure that you will see ABC Shower doors in a good light. Even if you don't use us it is more important that we don't leave a bad impression. As you can tell by all of our other reviews, we keep a high standard of getting it right. Thank you for you time a patience and please either contact me directly at the office or tell me when to contact you. Whichever is best for you. Thank you again for your time and patience.

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Rated 5 out of 5 stars

Wonderful experience

ABC shower doors worked on one of our bathrooms over 8 years ago. They did a wonderful job and their price was reasonable. When we decided to upgrade our second bathroom I went straight to ABC shower doors and once again they did a wonderful job. May new glass shower enclosure was completed within an hour.

October 21, 2016
Unprompted review
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Reply from ABC Shower Doors

Audrey, thank you for the rave review! It is great to see that we left a lasting impression. Thank you again for taking the time to review us.

Rated 4 out of 5 stars

Pretty good but not perfect

First the positives. They installed a DIY shower door that proved too complicated for me. They were the ONLY company I found that would do it. I called a lot of companies. So thank you. And they found a time fairly quickly to come do it. Yay!

Now the mid-line....I thought it was an expensive installation -- almost $1,000. They said that was a standard price for that kind of door. Seems like a lot considering it was sold to be as a DIY project.

And the negative: The installation job was pretty good. Not perfect. I'm not sure it's level at the top and they weren't exactly precision tidy with the silicon. I would have put the drip catch bar closer in to the glass, too. And they made a choce to help the door fit around the tiles that wasn't exactly necessary and wasn't the way I would have done it.

But all said, they DID come and do it, quickly, and without causing any damage to my house or tiles.

Yes, I would recommend but suggest you micromanage if you're a perfectionist.

October 20, 2016
Unprompted review
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Rated 5 out of 5 stars

ABC Shower Doors Delivers

From start to finish, I was very pleased with their service. The estimate was delivered in a timely manner. They came for the install on the day and time promised. The work was done in a very professional manner. And it looks great. No problems at all.

October 20, 2016
Unprompted review
Rated 5 out of 5 stars

Very pleased

I bought a new shower door from ABC Doors. They came and measured and then delivered the door just when they said they would. The installation went perfectly and the door is beautiful.

This is pricey, but I'm still happy and would definitely recommend ABC. (I didn't comparison shop, so it's possible that it's not pricey even though it seemed it to me.)

October 6, 2016
Unprompted review
Rated 2 out of 5 stars

Customer service and execution

Difficult to schedule an appointment. Customer service don't really have a clue on scheduling and ask you silly questions.

Sales guy is very hands off after getting the job and process the payment.

The job is well done but the guy didn't really complete the additional job I've paid because he forgot to bring the item to the day of the job.

If the sales guy were to be on top of this, I won't be complaining.

October 6, 2016
Unprompted review
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Reply from ABC Shower Doors

Sam, we are extremely sorry for your experience and Steve Chustckie the owner, is calling you to resolve the problem. As you can see from the other reviews we typically don't have any hiccups. We will do our best to make sure that this never happens again. Once again please accept our apology.

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Rated 5 out of 5 stars

Best shower doors ever

When he came to my house he was very understanding of our needs. He explained in detail different types of doors and give his opinion on the right one for us. When it came we were so happy it is beautiful. My daughter is going to do her bathroom in a few months and is going to use your company also. Thanks for a great job.

October 6, 2016
Unprompted review

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