abdserry.com 

I ORDERED FROM ABDSERRY THEIR SMALL TELESCOPE 10x-300x IN AUGUST 2020. I AM AN AVID AMATURE ASTRONOMER ALONG WITH BEING A HUNTER AND FISHERMAN. I OWN A LARGE 8" TELESCOPE ALONG WITH A LARGE ASTRO BINOCLUAR WITH 20X AND A 80MM LENS, I ALSO HAVE 2 BINOCULARS RATED AT 8X AND A 45MM LENS. THE SMALL TELESCOPE DOES NOT EVEN COME CLOSE TO 300 POWER OR 20 POWER, IT WAS TO COME WITH LENS COVERS BUT IT DIDN'T AND WHEN I CONTACTED ABDSERRY TO HAVE THEM SEND ME LENS COVERS THEY REFUSED AND TOLD ME TO LOOK AROUND FOR ONE THAT WOULD FIT AND THEY WOULD GIVE ME A 10% DISCOUNT AND WHEN i REFUSED THEY SAID HOW ABOUT A 15% DISCOUNT AND THEN A 30% DISCOUNT. i ASKED THEM WHY THEY JUST CAN'T SEND ME LENS COVERS THAT WAS SUPPOSED TO COME WITH THE TELESCOPE NO ANSWER. IT TOOK 2 MONTHS FOR ME TO RECEIVE THE TELESCOPE AFTER CONTACTING THEM OH ABOUT 8 TIMES. THIS IS A SHAM COMPANY AND NO ONE SHOULD DO BUSINESS WITH THEM. A 1 STAR RATING IS TOO HIGH FOR THIS COMPANY, THEY ARE LESS THAN HONERABLE AND ALL CREDIT CARD COMPANIES SHOULD NOT ALOW ANY CREDIT CARDS BE USED WITH THIS COMPANY

This company is a scam I have ordered a product never receive i contacted them, the answer is in Chinese nothing has been done. no product no money back. don’t buy anything from them

This company is a scam. The product I ordered is not what I received. The product is nothing like I ordered and it is used, the box is smashed and missing parts. I am fighting it out for my refund through Paypal!

Do not trust, you order a product, they send a different or inferior product which arrives after 4 - 6 weeks and then you have to try to get your money back. I used Paypal but even then it is a struggle to get your money back as the supplier insist on getting the deliberately wrongly delivered product returned which costs about 20 USD.

Like the other reviewers I hate to award any stars; the Company deserves nothing but criticism. My experience is exactly the same as others - underhand dealing. You order something in good faith, and are sent a much inferior item. It's all a sham. Little refund offered, and told that it will cost 20 USD to return. But from the number of reviews they're not changing their tactics.

BEWARE - I hate to provide any stars for this company. My experience is they did not ship the product I ordered and sent an inferior product. They want me to return the item to China which will cost me $63.80 and the item cost $49.99. They do not pay for return shipping even if they are at fault and state it will cost me "MORE THAN 20USD" to return the wrong item. Their ethics are they make a "mistake" and the customer pays for it. Not once did they offer to send me the correct item i ordered. I can only surmise they never had the product I ordered, they lure the consumer into buying something they do not have thus this is NOT a "mistake" but is deceit. My experience with this company is they have deceived me into buying something they did not have, bait and switch, false advertising, no ethics. At this point after countless emails they are offering a 80% discount. I am standing on the principle they are in the wrong and I want a 100% refund with them providing a postage paid return label. I doubt this will ever happen. This company should not be trusted.

Now 50% discount on the wrong product, or $20.00 return fee.
Bank taking care of it.

If I could give zero stars I would. This is an absolute scam. Comes from China..... eventually and they don't cover the cost of returns when they send the wrong thing? What a brilliant business model, take a customer's payment, send them any worthless thing! You will not receive this because it either does not exist. Instead, you will be sent a toy and they will tell you it's an upgrade. They will offer 10% then 20% then 50% then 70% off and still expect you to keep the toy. They will tell you it's $25 to return it and you are responsible for that cost. They have absolutely no morals. Not once have they said sorry and offered to replace the toy with the real thing. PayPal, Facebook and Credit Card companies have assured me they are investigating these criminals but they will just change their name and do it all over again.

Total scam! I bought electronic telescope 4k and after long time I got normal optical monocular. After contact them, they offer me discounts or refund. I said I would like this stuff I bought. But it was no reaction. Like chat with picture. I assume they dont have such product it is fake. Dont buy anything there.

Sent a much inferior monocular product and then demanded $20 to return and replace. After complaining they gave a 15% discount. Total scam. Stay away and save your money.

I usually do not give one star review but in this case I will give zero star if I can. Full payment plus extra shipping charges arrived after two month. Guess what ? Wrong item with completely different specification shape and color.. Customer service “John” completely brushes off the complain claiming its essential same item and they are not going to do anything but 10% discount for next purchase ?! . This is typical bait-and - switch company and it feels like they are used to doing this kind of scam. Please stay away and save your money and unpleasant experience.

I saw ad for a 300 magnification telescope on Mobilityware games site. Took over 6 weeks to arrive and a completely different model arrived with none of the features shown on the advert. Their customer services in China told me they would give me 10% refund or I would have to pay $20 shipping to return.

They are guilty of misrepresentation and are clearly a scam website. Do not buy from them under any circumstances. Mobilityware should also carry some responsibility for my loss.

Sir Alan

Ordered one of their telescopes August 19th and it arrived September 14th. Haven't had a chance to test it fully, but for £47 I don't expect much and hope I will be pleasantly surprised. It is tiny - about 7 inches by 3 inches, but at least it's here and shows that it's not a complete scam. Comms could've been better. They only told me they were having stock issues when I chased them up.

I followed a link from Facebook to buy a telescope, and, after about a month, a completely different, dysfunctional product arrived. It didn’t even look like the one they were advertising, and had none of the advertised functionality. Their customer services in China told me that there was no point in trying to return it because I would have to pay the shipping (contrary to the policy on their website) - and that I should give it away as a gift if I didn’t like it!

They are guilty of false advertising, lying about their returns policy, and are clearly a scam website. Do not buy from them under any circumstances.