Abelini Reviews 3,538

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,143 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, particularly the diamonds and craftsmanship, often describing items as stunning and beautiful. The service, ordering process, and delivery are frequently highlighted as excellent, with many appreciating the clear communication, timely updates, and professional care from staff. People also value the ease of customization and the secure, well-packaged delivery. However, some customers also noted issues with delivery, with a few instances of orders being delivered to the wrong address. Additionally, a small number of people were dissatisfied with the quality and durability of some rings, reporting tarnishing and scratches shortly after purchase, and experiencing difficulties with resolutions for these issues.

What people talk about most

Product

Clients share positive opinions on product quality. Many reviewers praise the stunning appearance and high... See more

Quality

Reviewers highlight positive aspects of quality. Many customers are pleased with the craftsmanship and... See more

Delivery service

Reviewers consistently express satisfaction with the delivery service. Customers frequently highlight fast... See more

Service

Consumers find service to be positive, with many praising the excellent communication and efficient delivery.... See more

Order

Customers had positive experiences with the ordering process. Many reviewers found the process easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought my wife a lab diamond ring that turned out even better than I'd hoped. My wife absolutely loves her new ring and wants to buy another from Abelini at some point. Excellent communication and del... See more

Company replied

Rated 5 out of 5 stars

After ordering two samples of a ring I designed I eventually bought the real thing. It arrived this morning and it’s absolutely stunning! I’m so happy with it! Beautiful birthday gift from my husb... See more

Company replied

Rated 5 out of 5 stars

I got an engagement ring with lab diamond, the quality it's top no 1, diamond incredible scintillating. I chose 2.5 carats, vvs1, ideal cut, excellent polish, excellent simetry, no fluo. You not gone... See more

Company replied

Rated 5 out of 5 stars

My husband had me pick out my wedding ring after I came across the website. When notified that it was ready we went to view for size etc, added engraved wording and then collected it ourselves at t... See more

Company replied


Company details

  1. Jewelry Store
  2. Jeweler

Written by the company

Abelini is a modern British jewellery brand, renowned for pioneering jewellery designs meticulously handcrafted by skilled artisans. We offer a seamless shopping experience, with free returns, complimentary gift packaging, engraving, and delivery. Explore our collection today.

Lifetime Warranty

At Abelini, every piece comes with a lifetime warranty because timeless jewellery deserves timeless care.

Abelini offers a Lifetime Manufacturing Warranty on all of its handcrafted jewellery, ensuring customers receive long-term assurance on quality and craftsmanship. Each item is carefully inspected before dispatch, and the warranty covers any manufacturing defects related to materials or workmanship. Terms of lifetime warranty applies

Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Morgan really knows her jewellery

Morgan at Abelini really knows her jewellery. She helped me pick the perfect engagement ring. She considered day to day wear and tear due to the type of work my partner does and she really helped me pick a ring that matched my partners personality and style. Thanks Morgan.

April 26, 2026
Rated 5 out of 5 stars

Unbelievable company!!! So good!

Absolutely incredible service from start to finish. Ordered a stunning ring for my wife which ended up to be too big. They were unable to re size due to size difference so they offered me a completely new ring in the new size. Experience has been a dream from start to finish and we couldn’t be happier. Great quality,great price and even better service. Thank you Abelini

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

First class service from start to…

First class service from start to finish. Kept me well informed along the way, from choosing the diamond to placing it in the band of my choice. Highly recommend. Thanks for everything.

April 29, 2026
Abelini logo

Reply from Abelini

Thank you so much for your wonderful feedback!

We’re delighted to hear that you received first-class service from start to finish and that you felt well informed throughout the entire process, from choosing the diamond to selecting the perfect band.

It’s wonderful to know that you had such a positive experience with us, and your recommendation truly means a lot.

Thank you once again for choosing Abelini, and we hope to assist you again in the future.

Kind regards,
Abelini Team

Rated 5 out of 5 stars

Fabulous experience

Great service quick delivery and the most gorgeous rings and so well made I would highly recommend.

April 29, 2026
Abelini logo

Reply from Abelini

Thank you so much for your wonderful feedback!

We’re absolutely delighted to hear that you were pleased with the great service, quick delivery, and most importantly, the gorgeous rings. It’s lovely to know that you appreciated the quality and craftsmanship as well.

Your recommendation truly means a lot to us. Thank you for choosing Abelini, and we hope to assist you again in the future.

Kind regards,
Abelini Team

Rated 5 out of 5 stars

Brilliant service and order arrived…

Brilliant service and order arrived exactly as promised….highly recommend

April 28, 2026
Abelini logo

Reply from Abelini

Thank you so much for your wonderful feedback!

We’re delighted to hear that you were pleased with the service and that your order arrived exactly as promised.

Your recommendation truly means a lot to us. Thank you for choosing Abelini, and we hope to assist you again in the future.

Kind regards,
Abelini Team

Rated 5 out of 5 stars

Very quick and good quality service

Very quick and good quality service

April 17, 2026
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Reply from Abelini

Thank you so much for your lovely feedback!

We’re delighted to hear that you were pleased with the quick service and the quality of your experience with us.

Your kind words truly mean a lot to us. Thank you for choosing Abelini, and we hope to assist you again in the future.

Kind regards,
Abelini Team

Rated 5 out of 5 stars

My ring is absolutely stunning!!

My ring is absolutely stunning, came well packaged with all the certifications and so on, and it also delivered very quick on the exact date they said it would! Honestly delighted with it and the price is best I’ve seen anywhere else for diamonds. Beautiful.

April 28, 2026
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Reply from Abelini

Thank you so much for your amazing feedback!

We’re absolutely delighted to hear that you love your stunning ring and that it arrived beautifully packaged with all the certifications as expected.

It’s also wonderful to know that the delivery arrived exactly on the promised date and that you were pleased with both the speed and overall experience. Your comments about the value and pricing of our diamonds truly mean a lot to us.

Thank you once again for choosing Abelini. We’re so pleased that you’re delighted with your purchase and hope to assist you again in the future.

Kind regards,
Abelini Team

Rated 5 out of 5 stars

Excellent service

Ordered an engagement ring but noticed I put the wrong size. Rang the customer service, brilliant from start to finish. Got my original order cancelled while I reordered my proper size. Refunded quickly and then the ring was delivered within 2 weeks. Can not fault the service or prices. Thanks Abelini

April 28, 2026
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Reply from Abelini

Thank you so much for your wonderful feedback!

We’re delighted to hear that our customer service team could assist you quickly with the ring size issue and make the process smooth and stress-free from start to finish. We completely understand how important details like sizing are for such a special purchase, so we’re very pleased we could help get everything sorted for you promptly.

It’s also wonderful to know that the refund process was quick and that your new ring arrived within the expected timeframe.

Your kind words about our service and pricing truly mean a lot to us. Thank you once again for choosing Abelini, and we wish you all the very best for your engagement.

Kind regards,
Abelini Team

Rated 5 out of 5 stars

Extremely good service

Extremely good service, quality good I would use them again.

April 21, 2026
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Reply from Abelini

Thank you so much for your lovely feedback!

We’re delighted to hear that you were pleased with both the service and the quality of your purchase. It’s wonderful to know that you would choose to shop with us again.

Your support truly means a lot to us, and we look forward to assisting you again in the future.

Kind regards,
Abelini Team

Rated 5 out of 5 stars

Amazing customer service.

Amazing customer service.

April 20, 2026
Abelini logo

Reply from Abelini

Thank you so much for your lovely feedback!

We’re delighted to hear that you had an amazing experience with our customer service. Providing the best possible support and care to our customers is always our priority.

Your kind words truly mean a lot to us. Thank you for choosing Abelini, and we hope to assist you again in the future.

Kind regards,
Abelini Team

Rated 3 out of 5 stars

The quality of service provided was…

The quality of service provided was outstanding; however, there was a lack of information regarding the size of the item, which resulted in the need to pay for return shipping. Despite this issue, I must emphasize that the service and communication throughout the process were very commendable.

April 20, 2026
Rated 5 out of 5 stars

Excellent

Excellent. Love my new ring

April 19, 2026
Abelini logo

Reply from Abelini

Thank you so much for your lovely feedback!

We’re absolutely delighted to hear that you love your new ring.

Your kind words truly mean a lot to us. Thank you for choosing Abelini, and we hope to assist you again in the future.

Kind regards,
Abelini Team

Rated 5 out of 5 stars

Quality jewellery well designed and made

Quality well designed and madejewellery very well presented and delivered for a birthday deadline. Full communication from company after order to provide confirmation of manufacture and delivery. Very pleased with whole purchase experience

April 21, 2026
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Reply from Abelini

Thank you so much for your wonderful feedback!

We’re delighted to hear that you were pleased with the quality, design, and presentation of the jewellery, and that your order arrived in time for the birthday celebration.

It’s also lovely to know that the communication and updates throughout the manufacturing and delivery process helped make your experience smooth and reassuring.

Your kind words truly mean a lot to us, and we’re so pleased that you were happy with the entire purchase experience.

Thank you for choosing Abelini, and we hope to assist you again in the future.

Kind regards,
Abelini Team

Rated 5 out of 5 stars

Ruby wedding anniversary present…

Ruby wedding anniversary present arrived promptly and extremely well packaged . Thank you for a very good shopping experience.

April 16, 2026
Abelini logo

Reply from Abelini

Thank you so much for your lovely feedback!

We’re delighted to hear that your Ruby wedding anniversary gift arrived promptly and was beautifully packaged. It’s wonderful to know that you had such a positive experience shopping with us for such a special occasion.

Thank you for choosing Abelini to be part of your celebration, and we truly hope to assist you again in the future.

Kind regards,
Abelini Team

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