Abelini Reviews 3,384

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, particularly the stunning diamonds and beautiful craftsmanship. Many people highlight the excellent service, noting the helpfulness and professionalism of the staff, as well as the smooth and efficient ordering process. The delivery service is frequently commended for being fast, reliable, and well-packaged, with customers appreciating the regular updates on their orders. However, some customers experienced issues with product quality, such as gold appearing rusty or stones falling out of rings within a year. A few reviewers also mentioned that the sizing of rings ran small, leading to an incorrect fit.

What people talk about most

Product

Customers consistently note positive experiences with product quality and craftsmanship. Many reviewers... See more

Quality

Customers had positive experiences with quality. Many reviewers describe their purchases, such as rings,... See more

Service

Consumers consistently express high satisfaction with the service. Many reviewers describe the service as... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the speed and... See more

Order

Reviewers highlight positive aspects of order. Customers frequently praise the straightforward ordering... See more

Based on these reviews

Rated 5 out of 5 stars

We're really happy with our purchases- one engagement ring and two wedding rings. Many customisable options (size, band width, metal type, engraving) available gave us our dream wins and at a really r... See more

Company replied

Rated 5 out of 5 stars

Good clear description of items on the website. Easy to navigate through all the products.Purchased a 3 Emerald 18ct white gold ring for my wife to celebrate our 25th Wedding Anniversary, which she a... See more

Company replied

Rated 5 out of 5 stars

Their customer service is amazing. We ordered a ring it was delivered and owing to an error on our part was one size too small. No issues at all returned ring in original packaging no queries just... See more

Company replied

Rated 5 out of 5 stars

Stunning ring, great communication and delivery was 2 weeks spot on from day of ordering. Came with insurance too which is great! Beautifully packaged as well could not be happier! Fits beautifully wi... See more

Company replied


Company details

  1. Jewelry Store
  2. Jeweler

Written by the company

Abelini is a modern British jewellery brand, renowned for pioneering jewellery designs meticulously handcrafted by skilled artisans. We offer a seamless shopping experience, with free returns, complimentary gift packaging, engraving, and delivery. Explore our collection today.

Lifetime Warranty

At Abelini, every piece comes with a lifetime warranty because timeless jewellery deserves timeless care.

Abelini offers a Lifetime Manufacturing Warranty on all of its handcrafted jewellery, ensuring customers receive long-term assurance on quality and craftsmanship. Each item is carefully inspected before dispatch, and the warranty covers any manufacturing defects related to materials or workmanship. Terms of lifetime warranty applies

Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service and quality ring

Great service and quality engagement ring were both really pleased.

January 26, 2026
Abelini logo

Reply from Abelini

Thank you so much for your lovely review.

We’re delighted to hear that you’re both pleased with the engagement ring and the service you received. That truly means a lot to our team.

Thank you for choosing Abelini, and we wish you both every happiness as you enjoy this special moment together.

Kind regards,
Abelini Team

Rated 5 out of 5 stars

Had to return the ring I bought and…

Had to return the ring I bought and they was so helpful highly recommended

January 26, 2026
Abelini logo

Reply from Abelini

Thank you so much for your kind review.

While we’re sorry to hear that you needed to return your ring, we’re really pleased that you found our team helpful throughout the process. We always aim to make returns as smooth and straightforward as possible.

Your recommendation truly means a lot to us. Thank you for choosing Abelini.

Kind regards,
Abelini Team

Rated 5 out of 5 stars

All the staff are lovely

All the staff are lovely, but in particular thank you Morgan! We were so silly and did not book an appointment in advance yet she still found some time to let us have a wee look and help us start the process of finding the perfect ring. Customer service is exceptional! We appreciate it greatly for being able to squeeze us in, thank you again Morgan and Abelini as a team

February 21, 2026
Unprompted review
Abelini logo

Reply from Abelini

Thank you so much for your wonderful review.

We’re absolutely delighted to hear about your experience, and we’ll be sure to pass your very kind words on to Morgan — she’ll be so pleased to know she made such a positive impression.

We completely understand that sometimes plans don’t go perfectly, so we’re really glad we were able to accommodate you and help you begin the exciting journey of finding the perfect ring. Creating a warm, welcoming experience is so important to us, and it means a great deal to hear that you felt looked after.

Thank you again for your appreciation and for choosing Abelini. We can’t wait to continue helping you find that perfect ring.

Kind regards,
Abelini Team

Rated 5 out of 5 stars

Trilogy Engagement Ring

I've bought two rings from Abelini now. The service, both times, has been fantastic. Great communication, accurate with estimated delivery and, more importantly, beautiful rings. Would highly recommend the company. Pricing is extremely reasonable making it easy to return for future purchases. Would use this brand over many others now.

February 21, 2026
Unprompted review
Abelini logo

Reply from Abelini

Thank you so much for your continued trust and such a thoughtful review.

We’re absolutely delighted to hear that you’ve now purchased two rings from us and that both experiences have been fantastic. Providing clear communication, accurate delivery timelines, and, most importantly, beautiful rings is exactly what we strive for — so it’s wonderful to know we delivered on all fronts.

Your comments about our pricing and your willingness to choose Abelini over many other brands truly mean a great deal to the entire team. There’s no greater compliment than a returning customer who would highly recommend us.

We look forward to creating something special for you again in the future.

Kind regards,
Abelini Team

Rated 5 out of 5 stars

Very pleased with the product I bought

Very pleased with the product I bought. I can highly recommend using Abelini for anyone looking for jewellery.

January 24, 2026
Abelini logo

Reply from Abelini

Thank you so much for your kind recommendation.

We’re delighted to hear that you’re very pleased with your purchase. Knowing that you would highly recommend Abelini to others truly means a great deal to our entire team.

Your support and trust are greatly appreciated, and we look forward to assisting you again in the future should you be looking for something special.

Kind regards,
Abelini Team

Rated 5 out of 5 stars

Seamless journey with my ring

Seamless journey with my ring. Came on time and right size 😀

January 17, 2026
Abelini logo

Reply from Abelini

Thank you so much for your lovely review!

We’re delighted to hear that your journey with us was seamless and that your ring arrived on time and in the perfect size — exactly how it should be.

It means a great deal to know everything went smoothly from start to finish. Thank you for choosing Abelini.

Kind Regards,
Abelini Team

Rated 5 out of 5 stars

Beautiful jewellery with an amazing ‘try before you buy’ option!

I love the option of being able to try before you buy with the mock up versions you can buy for a very reasonable price before you go ahead and buy the actual piece.
Bonus tip - this would make excellent travel jewellery if you didn’t feel safe travelling in your wedding jewellery!

Doing this option, I have tried 4 rings so far, and now know what works and what I will be ordering!

Very high standards, especially for a mock up, and really quick delivery!

Thanks very much!

January 21, 2026
Abelini logo

Reply from Abelini

Thank you so much for your wonderful and detailed review.

We’re absolutely delighted to hear how much you’re enjoying our “try before you buy” mock-up service. It’s designed to give complete confidence before committing to your final piece, so it’s fantastic to know it’s helped you discover exactly what works for you.

It’s also lovely to hear that you were impressed with the quality of the mock-ups and the quick delivery. We always aim to maintain the same high standards across everything we offer, so your feedback truly means a lot.

We’re excited that you’ve now found the perfect style and can’t wait to create your final ring for you. Thank you again for choosing Abelini.

Kind Regards,
Abelini Team

Rated 5 out of 5 stars

We ordered a size that was too small…

We ordered a size that was too small and the commutation and professionalism was exceptional throughout. I never had to wait long for a reply and was awarded a new size exchange for free. Such a great experience and would definitely ship here again. Bought both of our wedding rings from here, platinum and they are gorgeous and a fraction of the price we saw elsewhere. 10\10 from me

January 21, 2026
Abelini logo

Reply from Abelini

Thank you so much for your fantastic review.

We’re so pleased to hear that even though the initial size wasn’t quite right, you found the communication and professionalism exceptional throughout. Making the resize process smooth and stress-free is very important to us, so we’re delighted that you never felt left waiting and that the complimentary size exchange made the experience easier for you.

It’s also wonderful to know you chose us for both of your platinum wedding rings and that you’re happy with their quality and value. Hearing that you found them gorgeous and competitively priced truly means a lot to the entire team.

Thank you for the 10/10 rating and for your trust in Abelini — we’d be absolutely delighted to assist you again in the future.

Kind Regards,
Abelini Team

Rated 5 out of 5 stars

Birthday present

The ring is so beautiful and the service was excellent. We were also kept well informed regarding the delivery of the ring.

January 23, 2026
Abelini logo

Reply from Abelini

Thank you so much for your wonderful review.

We’re absolutely delighted to hear that you found the ring beautiful and that you were pleased with the service you received. Keeping our customers informed every step of the way is very important to us, so it’s lovely to know the delivery updates were helpful and reassuring.

Your kind words truly mean a great deal to the whole team. Thank you for choosing Abelini — we hope you enjoy your beautiful ring for many years to come.

Kind Regards,
Abelini Team

Rated 5 out of 5 stars

Thank you so much

Thank you so much, my fiance was so happy with the Ring.

January 23, 2026
Abelini logo

Reply from Abelini

Thank you so much for your lovely feedback.

We’re absolutely delighted to hear that your fiancée was so happy with the ring — that truly means everything to us. Being part of such a special moment is an honour, and we’re so pleased we could help create something meaningful for you both.

Wishing you both every happiness as you celebrate this exciting chapter together. If we can assist you with anything in the future, we’ll be more than happy to help.

Congratulations once again from all of us at Abelini

Kind Regards,
Abelini Team

Rated 5 out of 5 stars

Diamond ring

Ordered a diamond ring, made to order. It arrived ahead of the expected date, beautifully packaged and secure with Royal Mail signed for. Kept informed of progress from order right through to delivery. My ring far exceeded the photographs. Absolutely beautiful. 2nd ring purchased and I will definitely purchase again. I love that I can choose my clarity and colour. These are the whitest sparkliest diamonds I've ever owned and I get comments every time I wear them. Thanks to the team at Abelini.

January 23, 2026
Abelini logo

Reply from Abelini

Thank you so much for your incredibly kind and detailed review.

We’re absolutely delighted to hear that your made-to-order diamond ring exceeded your expectations and arrived ahead of schedule. It’s wonderful to know that you were pleased with the packaging, secure Royal Mail delivery, and the regular updates throughout your journey with us — we know how important that communication is.

Hearing that the ring surpassed the photographs and that you’re receiving compliments every time you wear it truly means the world to us. We take great pride in offering the option to choose your preferred diamond clarity and colour, so it’s fantastic to know you love the beautiful sparkle of your diamonds.

As a returning customer purchasing your second ring, your continued trust and support genuinely mean so much to the entire Abelini team. We can’t wait to assist you again in the future.

Thank you once again for choosing Abelini

Kind Regards,
Abelini

Rated 5 out of 5 stars

Very pleased with the product and…

Very pleased with the product and service received would recommend beautiful ring.

January 9, 2026
Abelini logo

Reply from Abelini

Thank you so much for your lovely review!

We’re thrilled to hear that you’re very pleased with both the product and the service you received. It’s especially wonderful to know that you would recommend us and that you’re happy with your beautiful ring.

Your kind words and support truly mean a lot to our team. We look forward to assisting you again in the future.

Kind regards,
Abelini Team

Rated 5 out of 5 stars

Brilliant Service

Absolutely brilliant service and great quality. Everything was packaged perfectly and the team is very helpful. Thank you so much.

January 22, 2026
Abelini logo

Reply from Abelini

Thank you so much for your fantastic review!

We’re absolutely delighted to hear that you were pleased with both the quality and the service. It’s wonderful to know that the packaging met your expectations and that our team was able to assist you throughout your journey.

Your kind words truly mean a lot to us. Thank you again for your support, and we hope to have the pleasure of serving you again in the future.

Kind regards,
Abelini Team

Rated 5 out of 5 stars

Great service and product

Great service and product - kept me informed of delivery timescale. All in all great job.

January 15, 2026
Abelini logo

Reply from Abelini

Thank you so much for your wonderful review!

We’re delighted to hear that you were happy with both the product and the service, and that our updates on the delivery timescale were helpful.

We truly appreciate your kind words and support, and we look forward to assisting you again in the future.

Kind regards,
Abelini Team

Rated 5 out of 5 stars

Outstanding quality

Outstanding quality

January 14, 2026
Abelini logo

Reply from Abelini

Thank you so much for your wonderful review!

We’re absolutely delighted to hear that you found the quality outstanding. Providing beautifully crafted jewellery and maintaining the highest standards is always our top priority, so your feedback truly means a lot to us.

We sincerely appreciate you taking the time to share your experience, and we look forward to assisting you again in the future.

Kind regards,
Abelini Team

Rated 5 out of 5 stars

Truly a great jewellers I’ve bought two…

Truly a great jewellers I’ve bought two items from them and they have been fantastic

January 14, 2026
Abelini logo

Reply from Abelini

Thank you so much for your amazing feedback!

We’re truly delighted to hear that you’ve purchased two items from us and that both experiences have been fantastic. It means a great deal to us that you’ve chosen to come back again – that’s the biggest compliment we could receive.

Your kind words about us as a jeweller really do make our day, and we’re so grateful for your continued trust and support.

We look forward to helping you find your next special piece in the future!

Kind Regards,
Abelini Team

Rated 5 out of 5 stars

I love the earrings

I love the earrings

January 21, 2026
Abelini logo

Reply from Abelini

Thank you so much for your lovely review!

We’re absolutely thrilled to hear that you love your earrings.

Thank you for taking the time to share your feedback – it truly means a lot to our team. We hope you enjoy wearing them, and we look forward to serving you again soon!

Kind Regards,
Abelini Team

Rated 5 out of 5 stars

Fantastic range of products

Fantastic range of products, ordering was easy and the communication after the order was place about my order was excellent, keeping me informed as to when I would receive my order

January 13, 2026
Abelini logo

Reply from Abelini

Thank you so much for your wonderful review!
We’re absolutely delighted to hear that you found our product range fantastic and that the ordering process was smooth and easy. It’s especially great to know that our communication kept you well informed throughout – we always aim to make the experience as clear and reassuring as possible from start to finish.
Your kind words truly mean a lot to our team, and we’re so pleased you had a positive experience with us.
We look forward to serving you again in the future!

Kind Regards,
Abelini Team

Rated 5 out of 5 stars

Gorgeous sets of wedding bands

The engagement and wedding rings arrived just as promised, well packaged and tracked. They were very beautiful to behold and the cuts were quite immaculate. I will recommend Abelini to any one planning on getting married. Communication was first class. I am very happy and content with my purchase.

January 13, 2026
Abelini logo

Reply from Abelini

Thank you so much for your lovely review. We’re thrilled to hear that you’re happy with your engagement and wedding rings and that everything arrived as promised.

Your kind words about the quality and our communication truly mean a lot to us. Thank you for recommending Abelini — it was an honour to be part of your special journey.

Wishing you a lifetime of happiness together.

Kind regards,
Abelini Team

Rated 5 out of 5 stars

Princess cut diamond bracelet

My instructions were followed exactly and it is beautiful. Just what I wanted! I was kept informed regularly throughout the process from order to delivery.

January 12, 2026
Abelini logo

Reply from Abelini

Thank you so much for your lovely review!

We’re absolutely delighted to hear that your instructions were followed exactly and that the final piece is just what you wanted. Creating something that perfectly matches our customer’s vision is always our goal, so your feedback truly means a lot to us.

We’re also pleased to know you felt well informed throughout the process — from order to delivery.

Thank you again for your trust and support. We hope you enjoy your beautiful piece for many years to come.

Kind regards,
Abelini Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look