When booking by phone, staff are unfailingly helpful and ready to assist if I have a query about timings or how to use the app. The drivers are always polite, friendly, punctual and professional; also... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We love Abetta cars. We live locally to their Finchley base and started using them when we had a baby and wanted to have a more reliable taxi experience than using Uber or Bolt. The app is easy to use... See more
Company replied
ATAR is an excellent driver — punctual, professional, and very friendly. He drove us safely to the airport late at night, making the whole journey stress-free and comfortable. He was very attentive th... See more
Company replied
Lovely, friendly, helpful driver (no 191) drove us to Heathrow yesterday (6 May). The relaxed journey to the airport in a comfortable clean car was a perfect start to our holiday. We always book by ph... See more
Company replied
Company details
Written by the company
Abetta has been a trusted, licensed TFL Minicab Operator for over 50 years, specialising in long-distance journeys and seamless airport transfers across London and the UK. With over 8 million trips completed, our experience speaks for itself. We offer a Meet & Greet service at airports and utilise flight tracking technology to ensure that our drivers arrive on time, every time. Abetta Cars is UKAS accredited with ISO 9001, 14001, and 27001 certifications, reflecting our commitment to quality, environmental responsibility, and data security. Our fleet includes saloon cars, executive vehicles, and spacious MPVs, with all drivers strictly vetted to ensure your safety and comfort. We also offer baby seats upon request. Book with ease by phone, email, website, or app, and enjoy competitive fixed pricing and reliable, professional service. Choose Abetta Cars for a comfortable, safe, and punctual travel experience backed by over half a century of expertise.
Contact info
Woodside Park Station, Station Approach, N128SE, London, United Kingdom
- 02084451111
- cars@abetta.com
- abetta.com
4.9
Excellent
303 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Abetta car hire
Very easy booking process. Prices are reasonable. Both drivers were well presented and notification was sent in advance on who was picking up and in which vehicle. The cars were clean and comfortable. The ride was good. I will definitely be booking with Abetta again.
November 3, 2025
Unprompted review
Reply from Abetta
We’re really glad to hear the booking process was smooth, the pricing felt fair, and that you were happy with the drivers, vehicles, and notifications. We put a lot of effort into keeping our cars clean and our service organised, so it’s great to know it made a difference.
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Reliable service
I have been using Abetta for years. The drivers are always on time - if not early -, friendly and efficient. There are now also more ways to book and pay which makes it even quicker and easier. Plus, you always get confirmations and notifications of when the driver is on their way etc. for peace of mind e.g. when catching flights.
October 29, 2025
Unprompted review
Reply from Abetta
We’re delighted to hear that our drivers and service continue to meet your expectations, and we’re glad the new booking and payment options are making things even smoother for you. Clear confirmations and real-time driver updates are exactly the kind of peace of mind we aim to provide, especially for important journeys like airport transfers.
Used Abetta for many years
Used Abetta for many years. Always had a great experience. Organised, efficient and reliable. Good drivers and nice vehicles.
September 12, 2025
Unprompted review
Reply from Abetta
Thank you so much for your continued trust and loyalty over the years — it genuinely means a lot to us. We’re delighted to hear you’ve consistently had a great experience and that our drivers and vehicles have lived up to your expectations.
Very happy with Abetta
Abdul texted to say he had arrived a little early which was fine. The car was clean and very comfortable.We had to take a very wriggly diversion due to road closure and arrived for my appointment in perfect time.
My second Abetta experience . Will certainly use them again.
October 30, 2025
Unprompted review
Reply from Abetta
Thank you so much for your lovely feedback! We're delighted to hear that Abdul looked after you and got you to your appointment on time, even with the unexpected diversion. It’s great to know you found the car clean and comfortable, and we’re especially happy this was your second positive experience with us.
Use Abetta every time
They are the most professional and trusted taxi firm I have ever used . Always clear with information, good correspondence when booking, great contact at the airport. Always a consistent professional service . If you want a great carefree start and end to your airport trip - use Abetta . Thank you all of the team.
October 30, 2025
Unprompted review
Reply from Abetta
We’re truly grateful for your loyalty and trust in Abetta. Clear communication, reliable airport contact, and a smooth, stress-free experience are exactly what we aim for every time – so it’s great to hear that we’re delivering on that promise consistently.
Your kind words mean a lot to our whole team, and we’ll make sure everyone sees this – it’s feedback like yours that keeps us striving for even higher standards.
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Very reliable and turned up in time…
Very reliable and turned up in time thank you Sonny
October 30, 2025
Unprompted review
Reply from Abetta
Thank you so much for your kind words! We're really glad to hear Sonny got you where you needed to be on time – reliability is something we take great pride in. We'll be sure to pass on your feedback to him.
A pat on the back for my drivertoday
A pat on the back for my driver today. He had rather a high car and I looked at it with dismay as I am not very tall. However, he had a little step which he put down for me and helped me in. A gentleman 👏
October 28, 2025
Unprompted review
Reply from Abetta
Thank you so much for your kind words! We’re delighted to hear your driver went the extra mile to make your journey comfortable — that thoughtful gesture truly reflects the standard we aim for at Abetta. We’ll be sure to pass your praise along to him.
Abetta is always friendly
Abetta is always friendly, easy to book and reliable. They have never once let me down and I would never use anyone else!
October 24, 2025
Unprompted review
Reply from Abetta
Thank you so much for your wonderful feedback! We're thrilled to hear you find our service friendly, reliable, and easy to book. It’s great to know we’ve never let you down — our team will really appreciate that. We truly value your loyalty and look forward to continuing to provide the same dependable service every time you travel with Abetta Cars.
Excellent Company
I find Abetta excellent. Was recommended and have now used many times for airport journeys. All the drivers reliable and friendly. Also used on their app for short journeys.
Highly recommend
October 7, 2025
Unprompted review
Reply from Abetta
Thank you so much for your kind words and continued support! We’re delighted to hear you’ve had such positive experiences with our drivers and found our app convenient for shorter trips too. We really appreciate your recommendation and look forward to driving you again soon.
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Reply from Abetta
Thank you so much for your kind feedback! We’re delighted to hear you found our service prompt and efficient — we really appreciate you taking the time to share your experience and look forward to driving you again soon.
Used Abetta for first time this week
Used Abetta for first time this week. Unlike most taxi services the initial call was efficient with confirmation of every thing by text and e amil. I was notified by text the exact whereabouts of the car and its arrival. Very helpful indeed to be reassured like that. Very clean cars on both journeys and drivers very kind and helpful.
October 15, 2025
Unprompted review
Reply from Abetta
Thank you so much for your kind words and for choosing Abetta for the first time! We’re delighted to hear that our booking process, communication updates, and driver service made your journeys smooth and reassuring. Clean cars and courteous drivers are a big part of what we stand for, and it’s wonderful to know this came through in your experience. We look forward to welcoming you again soon!
Top quality service
The service in all aspects from booking to delivery of service is excellent. We have used Abetta for many years and continue to enjoy professional, punctual, friendly attention. I can recommend Abetta highly.
October 16, 2025
Unprompted review
Reply from Abetta
Thank you so much for your kind words and continued trust in Abetta over the years. We’re delighted to hear that our team’s professionalism and friendly service continue to make a positive impression. Your recommendation means a great deal to us, and we look forward to providing you with many more excellent journeys ahead!
Friendly and courteous
The driver was earlier which suited me as I wanted to have plenty of time to get my train. He was kind and friendly and dropped me close to the station and was patient when there was alot of traffic. I arrived relaxed and in plenty of time to get my train. I would recommend Abetta cars and will be using them again.
October 14, 2025
Unprompted review
Reply from Abetta
Thank you so much for your lovely review! We’re delighted to hear that your driver’s punctuality, patience, and kindness helped make your journey stress-free and enjoyable. We really appreciate your recommendation and look forward to welcoming you back to Abetta Cars soon!
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Abetta cars are our go to taxi…
Abetta cars are our go to taxi company.They are always punctual & extremely courteous drivers , with comfortable cars. We would highly recommend them .
October 13, 2025
Unprompted review
Reply from Abetta
Thank you so much for your kind words and continued support! We're delighted to hear that our punctuality, courteous drivers, and comfortable cars make each journey enjoyable. Your recommendation means a lot to us — we look forward to driving you again soon!
Efficient and professional service
Very ready booking process. My trip was extremely punctual and carried out by alovely, friendly driver, in a good, spacious and clean car. I thoroughly recommend Abetta as an efficient and professional firm to use.
October 12, 2025
Unprompted review
Reply from Abetta
Thank you so much for your wonderful feedback! We're delighted to hear that your booking process was smooth and that your journey was punctual and comfortable. Our drivers take great pride in delivering friendly, professional service, so your kind words mean a lot. We truly appreciate your recommendation and look forward to driving you again soon.
Abetta's reliability is essential for…
Abetta's reliability is essential for me. I know the drivers will always be punctual and I'll have a comfortable ride.
October 10, 2025
Unprompted review
Reply from Abetta
Thank you so much for your kind words! We’re delighted to know you can always rely on us for punctual and comfortable journeys. Providing dependable service and peace of mind is exactly what we aim for every day. We look forward to driving you again soon!
Excellent company
On time pick up, clean vehicle, very pleasant and helpful driver. Arrived at our destination well in time. Excellent company .
October 7, 2025
Unprompted review
Reply from Abetta
Thank you so much for your kind words! We’re delighted to hear that everything went smoothly — from the punctual pick-up to the comfortable journey. Our drivers take pride in providing a pleasant and reliable service, so your feedback means a lot. We truly appreciate your support and look forward to driving you again soon!
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I’ve been using Abbeta cars for years
I’ve been using Abbeta cars for years. Drivers are always on time - even early morning rides to the airport. Drivers are really pleasant and the drive really smooth and safe. I usually choose an early morning flight as there’s no traffic therefore no stress. Elena and Ulli were particularly great drivers. Thank you Abetta.
September 15, 2025
Unprompted review
Reply from Abetta
Thank you so much for your lovely review and for being such a loyal customer over the years! We're delighted to hear that our drivers — especially Elena and Ulli — have made your early morning airport journeys smooth and stress-free. We’ll be sure to pass on your kind words to them. We really appreciate your continued trust in Abetta Cars and look forward to taking you to the airport again soon!
Very happy with the service
Very happy with the service. Helpful, efficient, reliable and a good price.
October 5, 2025
Unprompted review
Reply from Abetta
Thank you so much for your kind words! We're delighted to hear you found our service helpful, efficient, and reliable — and that our pricing met your expectations too. We truly appreciate your support and look forward to driving you again soon!
Abetta cabs never let you down
Abetta cabs never let you down, they can always be relied upon to turn up and be on time. I have been using them for years.
October 2, 2025
Unprompted review
Reply from Abetta
Thank you for your loyalty and kind words! We’re delighted to hear you’ve been using Abetta for years and that our reliability has always met your expectations. Your continued trust means a lot to us — we look forward to driving you for many more years to come!
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