AbhiBus.com - Online Bus Tickets Booking Portal Reviews 47

TrustScore 1.5 out of 5

1.7

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Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, most reviewers were let down by their experience overall. Many customers reported extremely poor service, with buses frequently delayed or not arriving as expected, leading to significant inconvenience and missed connections. People also faced issues with hidden charges, unreasonably high ticket prices, and a lack of transparency in pricing, which they felt was exploitative. Refunds were a major point of dissatisfaction, with many reviewers struggling to receive their money back even after serious issues or cancellations, often being offered partial credits or no resolution. The staff's behavior was frequently criticized for being rude, unhelpful, and unprofessional, with some instances of inappropriate language and a lack of concern for passenger well-being. However, some customers also noted positive experiences with friendly and supportive staff, clean buses, and comfortable seats, indicating a mixed experience regarding bus conditions and personnel.

What people talk about most

Service

Reviewers mention negative feedback about service, with many describing it as pathetic, extremely poor, and... See more

Booking process

Clients share ambiguous opinions on the booking process, with many reviewers expressing significant... See more

Staff

Reviewers highlight ambiguous aspects of staff, with some customers praising certain individuals for being... See more

Price

Customers consistently note negative experiences with price, often citing hidden charges and unexpected... See more

Refund

Customers had negative experiences with refund, with many reporting that their refunds were not processed... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Bus started one hour late and reached more than 2 hour late at destination, despite their 100% cashback promise they gave back 250rs for a 3500rs ticket. They promise to send back to original payment... See more

Rated 1 out of 5 stars

There are just fraud. Search page shows different fare, after creating account it adds around 100+ extra and while checkout, it adds additional 100+ rupees. Don't recommend to anyone. They having hidd... See more

Rated 1 out of 5 stars

Travelled from Hyderabad to Bengaluru on Dhanunjaya Travels Bus. Had my luggage misplaced by drivers into some other buses of theirs. The bus partner was so unhelpful in getting my luggage back. And i... See more

Rated 1 out of 5 stars

I tried to book a bus ticket, but without an Indian phone and Indian credit card is not possible which is very surprising in 2026. I contacted the support team to see if could buy the tickets with a d... See more


Company details

Written by the company

AbhiBus Services (India) Private Limited is India's leading online travel company that revolutionized online bus ticket booking in India. Founded in the year 2007, AbhiBus Services (India) Private Limited is a pioneer in providing end-to-end software and other value added solutions for the Bus Transport Industry by leveraging the latest technologies. AbhiBus aims to be the preferred choice for online bus ticket bookings by offering a wide range of best value products, services and high quality continuous support. Today, AbhiBus is also the preferred Information Technology Partner for State Transport Corporations and Private Bus Fleet Operators. AbhiBus is a service provider for more than 35+ Large Private Bus Operators in India, 4 State Transport Corporations and 2 International Operators and provides eTicketing Systems, Fleet Management Solutions, Vehicle Tracking Systems, Passenger Information Systems, Logistics Management and Customized Solutions. AbhiBus is ISO 9001:2008 certified.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

47 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

AbhiBus

AbhiBus - Worst Service and a Complete Fraud

My recent experience with AbhiBus was an absolute disaster and a complete fraud. I booked tickets for my family, paid the full amount, and was looking forward to our journey. However, to my shock and dismay, the tickets were canceled at the last minute without any prior intimation.
We were left stranded on the road for 3-4 hours, with no alternative transportation and no one to help. When I contacted AbhiBus, they gave a flimsy excuse and told me to book another bus, promising that my money would be refunded within "seven working days." This is a completely unacceptable way to treat customers.
AbhiBus's service is not only terrible but also fraudulent. They take your money, cancel your booking without notice, and leave you in a lurch. My entire family's travel plans were ruined, and we faced immense hardship and stress because of their unprofessional and unethical practices.
I would strongly advise everyone to avoid AbhiBus at all costs. They are unreliable, irresponsible, and a complete scam. Save yourself the trouble and book with a more reputable and trustworthy service. This company is a complete fraud, and I will never use their services again.

August 9, 2025
Unprompted review
Rated 1 out of 5 stars

Do not use abhibus for anything

They have not mentioned anywhere cancellation policy.I had to cancel my jibhi to kiratpur tickets because of floods in that area and wanted to cancel and wanted a refund.but these unprofessional cheaters flatly refused.they cheated me of Rs.2300 and are not even responding.

June 26, 2025
Unprompted review
Rated 1 out of 5 stars

Extremely disappointed with AbhiBus.Refund Denied Despite Timely Cancellation - Very Poor Service!"

Extremely disappointed with AbhiBus.
I cancelled my ticket more than 2 hours before the bus departure, but still my refund was denied.
Their customer support is slow, unhelpful, and hides behind unclear policies.
This is misleading and unfair to genuine customers.

Booking ID: ABH186879227

I am escalating this issue under the Consumer Protection Act, 2019.

Avoid AbhiBus — worst service and irresponsible support!

April 24, 2025
Unprompted review
Rated 1 out of 5 stars

🚨 SCAM ALERT – Worst Travel Experience! 🚨

🚨 SCAM ALERT – Worst Travel Experience! 🚨

Booked a Nagpur to Bangalore bus with Dhanunjaya Travels via AbhiBus on Feb 5, 2024, but the bus never arrived! 😡

Waited 3+ hours at the boarding point—no show!
No proper support from customer support.
Had to book another ticket via MakeMyTrip, extra cost & stress.
After a negative review, they offered only a 50% refund—unacceptable!
Multiple follow-ups, but just excuses, no full refund!
Unreliable, unprofessional—avoid at all costs! 🚫

#FakeTravelAgency #WorstService #NoRefund #AbhiBusScam #DhanunjayaTravelsFakeTravelAgency

February 5, 2025
Unprompted review

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