Abigail Ahern Reviews 4,313

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 1,038 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their excellent quality, often describing them as beautiful, unique, and well-made. Many people appreciate the realistic appearance of items like faux stems and plants, and the overall aesthetic of the products is consistently highlighted as adding warmth and style to their homes. The ordering process is generally described as easy, and the delivery service is often noted for being quick, prompt, and efficient, with items arriving well-packaged. However, some customers were dissatisfied with certain aspects. A few people received items that were damaged or faulty upon arrival, such as lamps with crooked fittings or broken parts. There were also instances where customers found the faux botanicals to be of poor quality, appearing plastic and bent. Additionally, some reviewers expressed disappointment when products, like a specific vase, looked different in person compared to their online representation, and they were unhappy about having to pay for return shipping in such cases.

What people talk about most

Product

Reviewers mention positive feedback about product quality and design. Many customers praise the stunning,... See more

Quality

Clients share positive opinions on quality, frequently praising the superb and beautiful quality of items,... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the speedy and prompt... See more

Order

Users describe positive interactions with order. Many customers praise the ease of ordering, quick delivery,... See more

Service

Reviewers highlight positive aspects of service. Many customers praise the excellent and efficient service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I saw Abigail Ahern herself on social media talking about small ‘pockets of light’ to give a room warmth, so purchased two battery table lamps for the mantelpiece and side table in a north-facing room... See more

Company replied

Rated 5 out of 5 stars

Perfect items ! Have bought many bits from this gorgeous shop and everything has been of the most beautiful quality. Have just bought Abigail Ahern design books which are truly inspiring. The faux ste... See more

Company replied

Rated 5 out of 5 stars

Lovely lamp ..received quickly. Unfortunately a slight damage on inside cermamic holder which is easily fixable. I reached out, received a quick response to advice they will send replacement... See more

Company replied

Rated 5 out of 5 stars

I can’t praise the staff enough. I saw a photo of a faux foliage arrangement that I wanted create but I had no idea which stems were in it. The staff were unfailingly helpful, especially Cathy at the... See more

Company replied



Company details

  1. Decoration and Interior Design Store
  2. Boutique
  3. Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Lighting Store

About Abigail Ahern

Written by the company

Shop modern home décor, faux flowers and intoxicating paint colours from Abigail Ahern. Discover


Faux Botanicals

Trace the arc of the seasons with our iconic range of realistic faux flowers and plants, deeply influenced by the beautiful British landscape.

Shop Botanicals Home Accessories

Invite a stylish finish to your home interiors with our unique home accessories collection, full of enchanting home ornaments for every room in the house.

Shop Accessories Lighting

From decadent chandeliers and eye-catching pendants to beautifully designed table and floor lamps, shop the Abigail Ahern collection now and illuminate your home with a beautifully soft, decorative glow that cocoons you in calm.

Shop Lighting Furniture

Comfort starts with the right piece, from a super stylish chair and footstool you can relax into at the end of a long day, to a versatile side table with plenty of character that you can place practically anywhere. Create a home you will never want to leave.

Shop Furniture Intoxicating Paint Colours

Inspired by nature, our range of wall paint colours are designed to animate your home with their earthy and wild tones; the perfect backdrop to the story of life.

Shop Paint
Follow Abigail Ahern

Join our interiors-obsessed community and tune in for room styling advice, alongside insider tips and tricks from Abi herself. We love seeing how you've styled your AA pieces, follow us @abigailahern and don’t forget to tag us with #MyAAStyle

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About Abigail Ahern

Written by the company

Homeware that captivates the senses
Launched in 2003, and voted one of the coolest places to shop in the UK, we offer a beautiful edit of home goods from accessories, botanicals, and soft furnishings, to game-changing lighting and furniture. New arrivals land each week, and we place equal importance on harmonious proportions, exceptional materiality and matchless craftsmanship. Here at Abigail Ahern we celebrate the art of living, inspiring home-lovers and decor aficionados to decorate differently with unexpected homeware that captivates the senses. Whether you join us online, or at our pioneering retail destination in Islington, London, we work hard to create an unforgettable shopping experience.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
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1-star

Replied to 85% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Pedro Vase false Advertisement

very disappointed with my order (Pedro vase) as it looked completely different in person than online and the AA team said that they couldn’t take pictures of every variation of the vase. Therefore they only showed two pictures of slightly different vases but the one i received looked so terrible for £125, I would expect to receive what is pictured online. Also to return the item, I had to pay therefore I’m out of pocket for Abigail Ahern’s misleading advertisement. If you are thinking of buying the Pedro vase, please don’t and instead save your money as it costed me £15.70 to return it. For a £125 vase, I expected much more and I doubt I will ever shop here again based on my interaction with AA also.

April 1, 2026
Abigail Ahern logo

Reply from Abigail Ahern

Thank you for taking the time to leave us a review, your feedback is imprtant to us. We are so sorry to hear that your Pedro Vase did not meet your expectations on this occasion. Having reviewed your correspondence with our Customer Services portal we can see that you were refunded and that you were also compensated for your postage expenses. I hope that we were able to resolve this matter satisfactorily for you.

AA Team x

Rated 5 out of 5 stars

Beautiful items

Beautiful items, though a bit expensive but it’s all worth it when you get it ☺️
It’s pure quality!
I can’t stop shopping there… it’s my kind of style. Love it 😍
And the shipping is fast (I’m in Norway).

March 31, 2026
Abigail Ahern logo

Reply from Abigail Ahern

Many thanks for your amazing 5-star review! We’re overjoyed that your décor is bringing you happiness.
AA Team x

Rated 5 out of 5 stars

I ordered the Melbourne ceramic lamp…

I ordered the Melbourne ceramic lamp and the Croft portable lamp. Delivery was really quick and the lamps are stunning. Highly recommend shopping from Abigail Aherne.

March 31, 2026
Abigail Ahern logo

Reply from Abigail Ahern

Thank you for your lovely 5-star review! It’s great to know your décor is brightening your day.
AA Team x

Rated 5 out of 5 stars

I have now ordered from Abigail Ahern…

I have now ordered from Abigail Ahern and I love the choice of up to date, quirky and one of a kind products. I know I am ordering quality and that it will arrive packed with speed and care. I would recommend the products available to anyone as there is something available for everyone's budget and choice. Thank you.

March 30, 2026
Abigail Ahern logo

Reply from Abigail Ahern

Thanks so much for your kind 5-star review! We’re thrilled to hear your décor is making you happy.
AA Team x

Rated 2 out of 5 stars

Misleading product information

Prompt delivery. I bought a small ‘Bower framed painting’ for my mum. She loved it which is the main thing. However, this is not a painting, it’s a digital print with paint dabbed on it. I wondered why it was such a reasonable price (bought in sale) - and there’s the answer! Please be accurate in your descriptions for online products.

March 9, 2026
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Reply from Abigail Ahern

Thank you for taking the time to leave us a review, your feedback is important to us. We are sorry to hear that your item did not meet your expectations on this occasion. You are most welcome to return any unsuitable items within 30 days of purchase, simply reach out to our customer services team at: customerservices@abigailahern.com and they will guide you through the returns process.

AA Team x

Rated 5 out of 5 stars

Fab interior inspiration

Love Abigails products and all her social video tips on Instagram. Would love more of a focus on eco friendly and sustainable products, especially as there's a lot of content around wellness. Not so keen on all the faux botanicals as seem they must be made of plastic and not very recyclable or environmentally friendly. Really inspiring interiors however.

January 1, 2026
Unprompted review
Abigail Ahern logo

Reply from Abigail Ahern

Thank you for your lovely 5-star review! It’s great to know your décor is brightening your day.
AA Team x

Rated 5 out of 5 stars

Beautiful well made items

Beautiful well made items

March 3, 2026
Abigail Ahern logo

Reply from Abigail Ahern

Thanks so much for your kind 5-star review! We’re thrilled to hear your décor is making you happy.
AA Team x

Rated 5 out of 5 stars

Lovely pink blossom

March 2, 2026
Abigail Ahern logo

Reply from Abigail Ahern

Thank you very much for your wonderful 5-star review! We’re so happy to hear your décor is bringing you joy.
AA Team x

Rated 5 out of 5 stars

Fabulous items that do not have that…

Fabulous items that do not have that ‘mass manufactured’ look or feel to them. Good quality and arrived as expected.

March 2, 2026
Abigail Ahern logo

Reply from Abigail Ahern

We’re so grateful for your 5-star feedback—thank you! It’s wonderful to hear your décor is making you smile.
AA Team x

Rated 5 out of 5 stars

Great product quality and an efficient…

Great product quality and an efficient delivery service.

March 2, 2026
Abigail Ahern logo

Reply from Abigail Ahern

We truly appreciate your 5-star review—thank you! It means so much to know your décor is making you happy.
AA Team x

Rated 1 out of 5 stars

I have had a nightmare with a delivery…

I have had a nightmare with a delivery for plants placed on the 6 th march , I’m having to email nearly every day and I’m just getting nowhere, 2 attempted deliveries both cancelled as the delivery company failed to load the items I’ve requested a refund several times and still no response 😩

March 26, 2026
Abigail Ahern logo

Reply from Abigail Ahern

Thank you for taking the time to leave us a review, your feedback is imprtant to us. We are so sorry to hear that your experience with the courier was not smooth and simple. Having reviewed your correspondence with our Customer Services portal we can see that your order was refunded and a gift card created for you. We are sorry that we fell short of expectations on this occasion, please be rest assured that feedback was passed on to the relevant departments.

AA Team x

Rated 5 out of 5 stars

Unique

Lovely, unique pieces! Great quality and fast delivery.

March 2, 2026
Abigail Ahern logo

Reply from Abigail Ahern

We’re so grateful for your 5-star feedback—thank you! It’s wonderful to hear your décor is making you smile.
AA Team x

Rated 2 out of 5 stars

The product was lovely but too big…

The product was lovely but too big sadly.
My gripe is the cost of return. Delivery cost was £5.95. To return the item the cost was £13.50. I will never order again as its just throwing money away.

March 25, 2026
Abigail Ahern logo

Reply from Abigail Ahern

Thank you for taking the time to leave us a review, your feedback is important to us. We are sorry to hear that your lamp was unsuitable on this occasion. You can find the full dimensions for all products listed under the 'Product Info' tab under the item description.

AA Team x

Rated 3 out of 5 stars

Bought some fake flowers on sale

Bought some fake flowers on sale. Small ones good larger look too fake

March 25, 2026
Abigail Ahern logo

Reply from Abigail Ahern

Thank you for taking the time to leave us a review, your feedback is important to us. We are sorry to hear that our stems did not meet your expectations on this occasion. You are most welcome to return any unsuitable items within 30 days odf purchase, simply reach out to our customer services team at: customerservices@abigailahern.com and they will guide you through the returns process.

AA Team x

Rated 5 out of 5 stars

Faux pot plants

I have bought several faux pot plants before and when I realised I had room for a couple more I didn’t hesitate in buying from Abigail Ahern. I knew they would be of high quality.
The website is very informative and easy to follow.

March 24, 2026
Abigail Ahern logo

Reply from Abigail Ahern

Thank you for your lovely 5-star review! It’s great to know your décor is brightening your day.
AA Team x

Rated 5 out of 5 stars

Good all round

Excellent customer service, good quality products, and fast delivery. It's nice to see a business owner be so visible online. Abbie is often doing live streams, answering questions and giving advice.

January 30, 2026
Abigail Ahern logo

Reply from Abigail Ahern

Many thanks for your amazing 5-star review! We’re overjoyed that your décor is bringing you happiness.
AA Team x

Rated 5 out of 5 stars

My tree ordered is amazing just like…

My tree ordered is amazing just like photo

March 23, 2026
Abigail Ahern logo

Reply from Abigail Ahern

Thank you very much for your wonderful 5-star review! We’re so happy to hear your décor is bringing you joy.
AA Team x

Rated 5 out of 5 stars

Stylish Statement Lamp

Well as always, a great service from AA!! Well packaged and delivered promptly. This rustic domed shaped metal lamp is absolutely perfect in my home. It gives off a substantial downward light creating a beautiful space and atmosphere. Delighted with my purchase once again! Thank you Abigail Ahern 😊

March 23, 2026
Abigail Ahern logo

Reply from Abigail Ahern

Thank you kindly for your fantastic 5-star review! We’re thrilled that your décor is bringing you such joy.
AA Team x

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