Able Windscreens Reviews 

125
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the team members are extremely polite, friendly, and professional, ensuring a welcoming environment from start to finish. Reviewers praise the exceptional customer service, noting that staff members go above and beyond to assist with every need. People note that appointments are handled very quickly and efficiently, with technicians often completing windscreen replacements in record time. Consumers also appreciate the clear communication, detailed explanations, and helpful recommendations provided throughout the entire process. Individuals consistently state that their vehicles are left clean and tidy, adding to an overall smooth and stress-free service.

What people talk about most

Staff

Clients share satisfaction regarding the staff, frequently highlighting their professional approach,... See more

Service

Reviewers highlight positive aspects of service, frequently praising the extremely prompt, efficient, and... See more

Customer service

Reviewers express great satisfaction with the customer service, highlighting prompt communications and... See more

Quality

Customers consistently note satisfaction with quality, highlighting excellent communication and top-notch... See more

User experience

Users describe positive interactions with user experience, noting that the entire process was completely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Unfortunately, my driver’s side window had dropped down into the door panel, so I found Able Windscreens online and contacted them the same day. I spoke with a lovely lady in the office who was extrem... See more

Rated 5 out of 5 stars

Great service, quick and efficient. Referred by insurance company over to Able windscreens, got booked in to have the new windscreen fitted two days later. Matt & Ben finished it in exactly 1 hour as... See more

Rated 5 out of 5 stars

Bill from Able came to replace my windscreen which had a large crack across the width of it. He communicated with me the day of my appointment to give me a 2 hour window for my appointment and arrived... See more

Rated 5 out of 5 stars

After being fobbed off from autoglass and national windscreens for a reseal due to a passenger side drip on my ds3 i came across Able Windscreens. Called them up and the girls on the phone were really... See more


Company details

  1. Auto Glass Shop

Written by the company

For a professional windscreen repair and replacement, call on us. Based in Swansea we can serve customers throughout all of South Wales. With many years of experience, our expert technicians will provide a fast and reliable service. Not only do we repair and replace windscreens, but we can also perform sunroof repairs, windscreen calibration, rear window repairs and replacements, and specialise in all other vehicle glass. Furthermore, we can work on a variety of vehicle types including privately owned motors, commercial vehicles (including fleet), and also agricultural machinery. So, no matter your requirements, we will be able to assist you. Just give us a call for more information or to arrange one of our services. When removing or re-fitting your glass, no guarantee the glass will be saved. We endeavour to do our best but possibility of glass breaking always remains.


Contact info

4.9

Excellent

TrustScore 5 out of 5

125 reviews

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4.9

All reviews

(125)

102 reviews in the last 12 months

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Rated 5 out of 5 stars

Danny and matt have just left after…

Danny and matt have just left after fitting my new screen to my ford focus st.

Their attention to detail and care while working on my car was great.

They took the time to explain what they were doing and made sure I was happy.

Highly recommended.

October 13, 2025
Unprompted review
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Rated 5 out of 5 stars

Lovely experience!

Ben & Callum came to my workplace today and fitted a new windscreen for me. I could not recommend them enough! So friendly and welcoming, explained the whole process to me and did it so fast! Thank you again!

October 6, 2025
Unprompted review
Rated 5 out of 5 stars

I had a guy called Jesse come to fit my…

I had a guy called Jesse come to fit my windscreen, he was super friendly and got the job done really well. He even offered to tuck my dash cam wires behind the trim of the car so they are hidden which i am thankful for. really enjoyed the experience i had with him

September 3, 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful company

Very helpful company, who went above and beyond to help me when Insurance company were being totally unhelpful.
Fitted new windscreen around my schedule me. Would highly recommend this company.

August 26, 2025
Unprompted review
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Rated 5 out of 5 stars

Outstanding Service! Friendly, professional and very competitive.

Outstanding Service. Credit where credit is due.
Firstly, I met Matthew from Able Windscreens whilst he was preparing and completing a replacement windscreen for someone else in our construction site car park. I asked his for advice and his response was friendly, professional and sound. Matthew reiterated what an ex-windscreen fitter colleague had informed me about my windscreen being a potentially awkward fit, requiring a 'wire machine' to remove the glass without damaging close-up paintwork.
I decided to contact Able myself and request a quote for the exact screen I required for my Audi TTS, green with grey tint, standard boss.
Cherie was excellent, informative, polite and efficient; she got back to me and updated exactly as promised. When I received the quote, the price was excellent, I requested Matthew for the job and he arrived well prepared and in good time to do the replacement. The care required for the screen proved awkward due to fittings, bonnet, etc., so once all cleaning, priming and adhesive had been prepared, Matthew had another colleague attend for a short time, to assist with very careful screen positioning, . Matthew replaced everything back, exactly is it had been, with the addition of the new screen.
I am absolutely delighted with the screen performance (no noise at all; it's like a different car!). This review and praise is well-deserved for the professional and efficient, friendly service, and also the cost; excellent job, thank you again!

July 8, 2025
Unprompted review
Rated 5 out of 5 stars

Approachable and friendly.

Approachable and friendly.
I had spoken to them over the phone a few days prior regarding them looking at a back shield and on the day, turned up and they sorted it within the hour!
Honest, talked the problem through with me and a good price 👌 highly recommended

July 2, 2025
Unprompted review
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Rated 5 out of 5 stars

Windscreen replacement

I today had my windscreen replaced on my company car in the Cardiff branch.
They couldn’t have been any more helpful, friendly and professional from the initial booking to installation today. Top Draw!

April 22, 2025
Unprompted review
Rated 5 out of 5 stars

Great Service Start to Finish

From first contact to completion on time Able Windscreens of Swansea provided a great service. The Citroen C3 Max windscreen was replaced by an experienced technician with very pleasant manor. Thanks to a great team.

April 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Excellent Service – Highly Recommend!

Had my windscreen replaced at this local garage and I couldn’t be happier with the service! From start to finish, the team were friendly, professional, and efficient. Would definitely recommend them to anyone needing a windscreen replacement or any other work done great local garage with fantastic customer service!

Thanks so much to the team!

March 11, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service. Dean and Aaron were very friendly and professional. Got windscreen replaced quickly and easily.
Highly recommend 👌

February 27, 2025
Unprompted review
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