We were attended to by William and he dealt with us in a professional manner in showing us the mobility scooters that might suit my needs. He explained everything I needed to know and demonstrated the... See more
Company replied
Location
Switch location5 The Stanway Centre, Peartree Road, CO3 0JX Colchester, Essex, GB
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See what reviewers are saying
I went to buy a wheelchair for my husband, the lovely person that helped me clearly demonstrated models, even saying i could try it with her in it to see what it was like to push. The service in ablew... See more
Company replied
Unfortunately with my wife been diagnosed for Alzheimer's we needed and hopefully need to get her up stairs and Ambleworld who are local to us came to our rescue and fitted a stairlift for us. Fitted... See more
Company replied
Prompt service from really pleasant professional staff both in store and delivery service. Price and change of products were really good also, Helping with ensuring VAT deducted from products was a... See more
Company replied
Company details
- Mobility Equipment Supplier
- also in
- Disability Equipment Supplier
- Hospital Equipment and Supplies Store
- Wheelchair Store
About Ableworld - Colchester
Written by the company
About Us
Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.
Ethical Traders
We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.
Our Products
Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.
Free Expert Assembly
Free Professional Assembly
Free professional assembly on all mobility scooters and riser recliner chairs. No extra charge.
Contact info
5 The Stanway Centre, Peartree Road, CO3 0JX, Colchester, Essex, United Kingdom
- 01206 561335
4.7
Excellent
84 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from Ableworld - Colchester
Hi Heather, thank you for your wonderful 5 star review! We're so pleased to hear that you were happy with the service, our prices and the reliability of our products. We really appreciate your feedback and support. If you ever need any further assistance, please don't hesitate to get in touch- we're always here to help.
Kind regards,
Ableworld
very nice visit
very nice visit. had lovely service. bought a nice wheelchair.
great experience
September 3, 2026
Reply from Ableworld - Colchester
Hi Kathy, thank you for your lovely review! We're delighted to hear you had such a nice visit and received great service from our team. It's fantastic to know you're happy with your new wheelchair and had such a positive experience. If you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld
From making the purchase of my chair…
From making the purchase of my chair instore. I was given updated information on a delivery date and time
I experienced very good customer service from the shop staff through to the delivery drivers
September 2, 2026
Reply from Ableworld - Colchester
Hi Peter, thank you for your 5 star review! We're delighted to hear that you had such a positive experience, from purchasing your chair in store through to the delivery. It's great to know that our shop staff and delivery drivers provided such great customer service. If you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld
Reply from Ableworld - Colchester
Hello David, thank you for your kind words. We’re delighted to hear you’re happy with our service. Your appreciation means a lot to us.
If you need anything else, please don’t hesitate to get in touch.
Kind regards,
Ableworld
Absolutely recommend!
Honestly, the staff couldn’t have been more helpful and knowledgeable!
They demo’d the scooter which was perfect for what we needed it for (Jimmy’s Farm).
They helped us get the scooter into the car and offered to help get it out.
The process was so simple and the refund of the damage deposit was quick and easy.
Will 100% use you again!
Thank you very much!
August 17, 2026
Reply from Ableworld - Colchester
Hi Danielle, thank you for your lovely review! We're delighted to hear that our team could make the whole process simple and stress-free, from demonstrating the scooter to helping you get it safely into the car. We appreciate your feedback and if you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld
A really simple stress-free experience
I walked in and we were instantly greeted with a really polite and helpful member of staff who was able to assist us in buying exactly what I needed. Wasn't pushy, purely trying to help us buy the right item to suit our circumstances and what we needed. Really easy and unstressful experience. I would definitely recommend going in and speaking to them about what you struggle with and they will be able to help!
August 14, 2026
Reply from Ableworld - Colchester
Hi Sarah, thank you for your lovely review! We're thrilled to hear you had a positive and stress-free experience with us. It’s great to know our team’s polite and helpful approach made a difference. We really appreciate your recommendation.
Kind regards,
Ableworld
Knowledgeable and friendly staff and…
Knowledgeable and friendly staff and very helpful and informative
August 5, 2026
Reply from Ableworld - Colchester
Hi Norman, thank you for your 5 star review! We're so pleased to hear that you found our staff knowledgeable, friendly, helpful and informative. We appreciate your kind feedback and we're always here if you ever need any further assistance.
Kind regards,
Ableworld
Great customer service
In store sales assistant was very thorough. Didn’t rush us and explained the difference between all the models. Delivery team were polite and friendly. All in all a great service. Thank you.
August 11, 2026
Reply from Ableworld - Colchester
Hi Ian, thank you for your 5 star review!! We're delighted to hear that our staff took the time to explain the different models and help you make the right choice without feeling rushed. It's also great to hear that our delivery team provided such friendly and polite service. We really appreciate your kind words and we're always here to help if you ever need any further assistance.
Kind regards,
Ableworld
Very helpful and conscientious…
Very helpful and conscientious installer of the stair lift.
August 9, 2026
Reply from Ableworld - Colchester
Hi Margaret, thank you for your lovely review! We’re so pleased to hear you were happy with the service and found our stairlift installer helpful and conscientious. If you need any further assistance, we’re always here to help.
Kind regards,
Ableworld
Very good service
August 10, 2026
Reply from Ableworld - Colchester
Hi, thank you for your kind review! We're delighted to hear you were happy with our service. If you need any further assistance, we're always here to help.
Kind regards,
Ableworld
Knowledgeable member of staff
Knowledgeable member of staff. Good products - well demonstrated. Price competitive. Sale completed efficiently.
August 7, 2026
Reply from Ableworld - Colchester
Hi Mig, thank you for your kind review! We’re delighted to hear you found our staff knowledgeable, our products well demonstrated and our prices competitive. We’re always here to help, so please don’t hesitate to get in touch if you need any further assistance.
Kind regards,
Ableworld
The service I received was very good.
The service I received was very good, very friendly helpful staff that go out of there way to help I would highly recommend ableworld to friends and family.
August 5, 2026
Reply from Ableworld - Colchester
Hi, thank you for your lovely review! We're delighted to hear that you received such friendly and helpful service and that our team went out of their way to assist you. We're always here to help if you have any further assistance.
Kind regards,
Ableworld
Very helpful and knowledgeable staff
August 4, 2026
Reply from Ableworld - Colchester
Hi, thank you for your lovely review! We're so pleased to hear you found our team helpful and knowledgeable. Providing friendly, expert advice is what we strive for every day. We're always here to help if you need any further assistance.
Kind regards,
Ableworld
The kindness and patience of the staff…
The kindness and patience of the staff particularly William and Gerald. For William nothing was too much trouble. The mobility scooter I wanted to buy was sadly too big for my boot(tried it wouldn’t fit in) so we looked at and tried various other models and eventually found one that fitted perfectly and was cheaper! I think another sales person would have just given up on me but not William he was determined to find me a scooter that met my requirements and fitted in the boot. He showed us how to assemble and disassemble the scooter several times. All in all a very good experience 10/10 for Ableworld Colchester and a free seat bag as well.
June 18, 2026
Unprompted review
Reply from Ableworld - Colchester
Hi Helen, thank you very much for your lovely feedback. We’re delighted to hear that you had a positive experience with us and that William and Gerald provided the kindness and patience you deserved.
It’s great to know that William’s determination to find the right scooter for your needs made a difference, and that he took the time to show you how to assemble and disassemble it. We always aim to go the extra mile for our customers, and your kind words are much appreciated.
We’re pleased that you are happy with your purchase and that you enjoyed the free seat bag. Your satisfaction means a lot to us, and we look forward to welcoming you back in the future.
Thank you once again for your wonderful review.
Best regards,
Ableworld
Took numerous attempts to get…
Took numerous attempts to get registered on line before being able to place order. Order arrived promptly and fitted quite easily.
March 5, 2026
Reply from Ableworld - Colchester
Dear Lizzie
Thank you for taking the time to share your review. We truly value all feedback, both positive and negative, as it helps us continue to improve as a company.
We appreciate you highlighting the difficulties you experienced during the registration process prior to placing your order. We have passed this on to our marketing team, who are now working to simplify and improve the process.
We’re also very pleased to hear that your order arrived promptly and was easy to fit.
If there’s anything more we can assist you with, please don’t hesitate to get in touch by emailing support@ableworld.co.uk and a member of our customer relations team will be happy to help.
Take Care,
Ableworld
Went to ableworld to see about a used…
Went to ableworld to see about a used stair lift, young girl was more than helpful and booked an appointment for the next day.
The company rep turned up spot on time when they said he would, explained everything I wanted to know.
Fitting next day, fitter also turned up the exact time, did the job superbly, explained how to use it, no mess no problems, cannot fault anything about the way this went.
Very pleased and very grateful for everyone and everything.
October 29, 2025
Unprompted review
Reply from Ableworld - Colchester
Hi Barry,
Thank you so much for taking the time to share your lovely feedback! We’re delighted to hear that your experience with Ableworld was such a smooth and positive one — from your visit in store, to the survey, to the installation. It’s great to know our team kept everything on time and made sure you were fully comfortable using your new stairlift. We’ll be sure to pass your kind words on to everyone involved. Thank you again for choosing Ableworld, and we’re so pleased you’re happy with the result!
Take care,
Ableworld
We purchased my husband's Rascal Apollo…
We purchased my husband's Rascal Apollo Life mobility scooter from your Colchester branch. After a great deal of help and advice, also checking that I could disassemble and asessemble the scooter and that I could lift the parts. We did not feel pressurised at all and had it delivered next day, with another demonstration (very useful) unfortunately there was a very small problem, which was rectified the next working day. We are very pleased with the scooter and have enjoyed 4 trips out. Thank you to all who helped. Maureen and John Jackson.
August 6, 2025
Unprompted review
Reply from Ableworld - Colchester
Hi Maureen and John!
Thank you so much. We’re delighted to hear that your Rascal Apollo Life scooter is helping you enjoy your trips out. We’re glad our team in Colchester could provide helpful advice, demonstrations, and support, and we’re pleased that the small issue was quickly resolved. Your kind words mean a lot to all of us at Ableworld!
Take care,
Ableworld
I bought an orthopedic bed from the…
I bought an orthopedic bed from the Colchester branch a few days ago. The staff were excellent, friendly and very helpful. They delivered the bed three days later, installed it and took away the old bed. I would like to thank all the staff and have to say that the bed is excellent, have slept better and have not experienced backache since buying it.
March 9, 2025
Unprompted review
Reply from Ableworld - Colchester
Hi Carol,
Thank you so much for your review! It's great to hear that our Ableworld Colchester store provided excellent service on your visit to the store and helped you find the perfect Adjustable Bed. We hope to see you again soon!
Take care,
Ableworld
Really helpful and knowledgeable staff
Really helpful and knowledgeable staff. There was no pressure to buy, but I did buy a new mobility scooter; it is fabulous. Also very happy that they took my old one to dispose of for no cost.
February 24, 2025
Reply from Ableworld - Colchester
Hi Hilary,
Thank you so much for your review! It's great to hear our Ableworld Colchester store was able to help you find the perfect Mobility Scooter and we hope you have a good time getting out and about on it!
Take care,
Ableworld
Mobility scooter service
Mobility scooter service.
I cannot praise this company enough. Lovely, friendly staff. Excellent service on my scooter. I was kept very well informed of what they found and would be doing with my concent. I was also more than happy with the cost, it was a lot lower that I expected. 5 star all the way. Thank you.
March 10, 2025
Unprompted review
Reply from Ableworld - Colchester
Hi Kathleen,
Thank you so much for your kind words! We’re really pleased to hear that you had such a positive experience with our team and that we could get your scooter serviced to your satisfaction. Keeping our customers informed and providing a friendly, reliable service is so important to us, so it’s lovely to know we got it right for you.
If you ever need anything in the future, we’ll be more than happy to help. Wishing you many smooth and enjoyable journeys on your scooter!
Take care,
Ableworld
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